Irish VoIP is a telecommunications company that specializes in providing Voice over Internet Protocol (VoIP) services. The company offers a range of solutions designed to enhance communication for businesses of all sizes, enabling them to utilize internet-based calling and messaging systems. By leveraging modern VoIP technology, Irish VoIP aims to improve connectivity, reduce costs, and streamline communication processes for its clients.
The target market for Irish VoIP includes small to medium-sized enterprises seeking reliable and scalable communication solutions. Their services cater to businesses looking to upgrade from traditional phone systems to more versatile, internet-based alternatives, allowing for greater flexibility and advanced features. Through its offerings, Irish VoIP strives to meet the evolving needs of businesses in an increasingly digital landscape.
Irish VoIP garners high praise from customers for its excellent service and reliability, with many highlighting the quick response times and efficient setup processes. Reviewers appreciate the seamless transition to their cloud PBX package and the overall positive experiences over several years.
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The service is often described as reliable and affordable, making it a popular choice for both businesses and individuals. However, some customers express frustration over abrupt service cancellations due to fraud checks, citing a lack of communication during these incidents. Additionally, a few reviews mention issues with service reliability, leading to dissatisfaction. Despite these concerns, the overwhelming sentiment remains positive, with many recommending Irish VoIP for its customer service and effective solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
29
100%
● Low
4.7 / 5 overall
=
29 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0▲ 4.0
12-month avg
3.0
All-time
4.7
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
1.0
1
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 29 most recent reviews.
Top praiseof 26 positive reviews
Customer service81%
21 mentions
Fast & efficient23%
6 mentions
Reliability12%
3 mentions
Easy to use12%
3 mentions
“We have our business moved to their cloud PBX package about 3 years ago never looked back, 16 extensions, remote work...”
On “Customer service” · Jul 4, 2025
Top complaintsof 3 negative reviews
Customer service67%
2 mentions
“Cancelled my service after 5 days due to a fraud check”
On “Customer service” · Feb 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Phone Services.
Overall rating and review count for this company and similar companies
We have our business moved to their cloud PBX package about 3 years ago never looked back, 16 extensions, remote workers soft phones and some custom integrations. anything we want to do Paul and team... See more
Cancelled my service after 5 days due to a fraud check. No notice. No request for other supporting documents. I understand combating fraud is important but a quick email or phone call requesting furth... See more
I have used this service now for a couple of years and my experience has been very positive. Easy to configure, realtime response with good quality and realibility of service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We have our business moved to their cloud PBX package about 3 years ago never looked back, 16 extensions, remote workers soft phones and some custom integrations. anything we want to do Paul and team have been accommodating and brilliant, would defiantly recommend them to any one personal or business that asks.
Cancelled my service after 5 days due to a fraud check. No notice. No request for other supporting documents. I understand combating fraud is important but a quick email or phone call requesting further details would have made a lot more sense than an abrupt cancellation of the service. Probably a blessing in disguise there are more reliable alternatives out there.
I have used this service now for a couple of years and my experience has been very positive. Easy to configure, realtime response with good quality and realibility of service.
Very competitive pricing but the reliability of the service is appalling. I will be changing provider as we are experiencing frequent issues with no service, very frustrating.
Excellent service and very quick response I have no trouble recommending this company to my friends.My experience so far has been great.And the people I have moved with me are very happy too.Thank You
Quick replies to emails, very friendly, very efficient. They had my number working in a couple of hours.
Highly recommend if you don't want to risk losing your number when switching internet providers!
Really really fast implementation, exceptionally responsive support and great service. I ported a landline number and it was sorted in a few days, no problem at all.
reliable and affordable
been with this service for several years, the support team is competent, the service is reliable and I can't find a fault with them. Be sure to engage with them often and early, before frustration can build, and you'll be grand.
Good people to dealt with. Very efficient. No delay in getting my old number transferred. Service works well even with the app on my mobile. No hesitation in recommending.
Very quick and efficient in setting up a new number. Also helpful if you experience any difficulty. I've used this all over the world on the app and also at home on a SIP phone.
Excellent service and support when required. It was my intention to rate IrishVoip support after I received the Grandstream HT812 Analog Adapter. Now is a good time to do so. Service has been excellent.
Irish VoIP is a telecommunications company that specializes in providing Voice over Internet Protocol (VoIP) services. The company offers a range of solutions designed to enhance communication for businesses of all sizes, enabling them to utilize internet-based calling and messaging systems. By leveraging modern VoIP technology, Irish VoIP aims to improve connectivity, reduce costs, and streamline communication processes for its clients.
The target market for Irish VoIP includes small to medium-sized enterprises seeking reliable and scalable communication solutions. Their services cater to businesses looking to upgrade from traditional phone systems to more versatile, internet-based alternatives, allowing for greater flexibility and advanced features. Through its offerings, Irish VoIP strives to meet the evolving needs of businesses in an increasingly digital landscape.