Good experience and very easy to bye…
Good experience and very easy to bye tickets to nami island

Klook Travel is a comprehensive online platform that specializes in providing travel-related services, including attraction tickets, tours, accommodation, and transportation options. The company caters to a diverse audience of travelers looking to enhance their travel experiences by offering discounted tickets for popular attractions, guided local tours, and various transportation solutions, such as airport transfers. With a focus on enriching travel experiences, Klook Travel allows users to discover and book unique activities across multiple destinations, including iconic locations in Southeast Asia. The platform aims to meet the needs of both leisure and adventure-seeking travelers, ensuring they have access to a wide range of options that suit their interests and budgets. By providing a user-friendly interface and exclusive travel deals, Klook Travel positions itself as a valuable resource for those planning their next getaway.
Reviewers consistently praise Klook Travel for its user-friendly interface and the ease of booking, highlighting that the platform makes travel planning smooth and convenient. Many customers appreciate the good prices and straightforward payment methods, often describing their experiences as enjoyable and efficient.
However, some negative feedback emerges regarding misleading pricing and issues with refunds, with a few users expressing frustration over unresponsive customer service when trying to resolve these matters. Despite these complaints, the overwhelming sentiment remains positive, with a significant majority of users recommending Klook as a reliable travel companion. Overall, Klook Travel is viewed favorably for its ease of use and great service, though potential customers should be cautious about pricing transparency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,227 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.7 | 578 |
| Jul 25 | 4.5 | 648 |
| Aug 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to sign up”
“Contacted customer service and received a half-assed copy-pasted apology with no actual explanation”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Booking | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 1,227 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 4.2 out of 5 (good) | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Klook Travel is #4 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 4.3).
500 reviews of Klook Travel. Filter by what matters to you.
Good experience and very easy to bye tickets to nami island
Easy to book. Trusted. Been using locally and internationally.
Easy to use website. Very competitive rates and good/timely car transfer service
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Ich würde -5 geben wenn ich könnte. Beim Mietwagen wurde ein Toyota Rav4 gebucht oder gleichwertiger Kleinbus. Das Unternehmen hat einen Mietwagen eine klasse tiefer für uns gebucht. hatte zu Folge das wir mit den Kindern keinen Platz in dem Fahrzeug hatten. Mussten für 560.-Euro Aufpreis ein adäquates Fahrzeug buchen. Nie wieder Klook. Kein Wunder das ein Unternehmen aus HongKong so was abzieht.
Thank you for the promo codes and lower rates that you always provided.
Just worry about the date
User-friendly interface!
great experience booking with klook
Good good good
easy process
EVERYTHING
Good but I didn’t get any disc or voucher .. hmm
Very fast to purchase
Easy to access and the direction to follow are clear
Klook has been a great platform to book tickets related to attractions, activities and public transport. Easy redemption process and competitive pricing options too. Keep it up!
I booked a rental car through Klook with Dollar Rent a Car in the U.S., and prepaid $660, which included insurance, taxes, and fees — or so I believed based on the booking. But when I arrived at the Dollar counter, the staff told me they couldn’t find any record of the insurance or full reservation details. I was left with no choice but to pay an additional $430 to receive the car — essentially paying for insurance and fees all over again. I reached out to Klook support, expecting help. Unfortunately, they didn’t take responsibility and told me it was an issue with the local provider. Their handling was disappointing and unhelpful. I personally feel that Klook is not prepared to support customers when things go wrong, especially with third-party providers. It seems they’re happy to take the money, but not to manage or ensure the service is properly delivered. I would advise others to be very careful when using Klook for car rentals. My experience cost me time, stress, and hundreds of extra dollars.
Klook Travel is a comprehensive online platform that specializes in providing travel-related services, including attraction tickets, tours, accommodation, and transportation options. The company caters to a diverse audience of travelers looking to enhance their travel experiences by offering discounted tickets for popular attractions, guided local tours, and various transportation solutions, such as airport transfers. With a focus on enriching travel experiences, Klook Travel allows users to discover and book unique activities across multiple destinations, including iconic locations in Southeast Asia. The platform aims to meet the needs of both leisure and adventure-seeking travelers, ensuring they have access to a wide range of options that suit their interests and budgets. By providing a user-friendly interface and exclusive travel deals, Klook Travel positions itself as a valuable resource for those planning their next getaway.
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