Learning People is a leading online provider of tech certifications and training courses, specializing in IT, cyber security, data analytics, and project management. Established in 2010, the company has successfully assisted nearly 50,000 students in acquiring the necessary skills and certifications to advance their careers in the technology sector. With a strong focus on employability, Learning People offers expert-led training combined with dedicated career support, ensuring students are well-prepared to enter the workforce.
The company’s offerings include flexible online learning pathways that incorporate essential AI training content relevant to various fields. Their career services boast a high employment success rate, reflecting their commitment to equip students with in-demand skills. Learning People's target market primarily includes individuals seeking to enhance their qualifications and secure roles in the rapidly evolving tech industry.
Learning People has a positive customer experience.
Learning People receives a generally positive reception from customers, with many praising the excellent support and user-friendly learning resources. Reviewers frequently highlight the warm and friendly staff, noting that they feel well-supported throughout their learning journey.
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Many express satisfaction with the clarity of instructions and the ease of accessing help when needed. However, some critical feedback emerges regarding communication issues with student consultants and concerns about the quality of course materials, with a few users feeling misled about job placement opportunities. Despite these complaints, the overall sentiment remains favorable, as most consumers appreciate the learning experience and the assistance provided. Overall, Learning People is viewed positively, though there are areas for improvement.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
55
Sep 24
4.3
48
Oct 24
4.7
49
Nov 24
4.4
69
Dec 24
4.2
19
Jan 25
3.9
59
Feb 25
4.2
68
Mar 25
4.3
40
Apr 25
4.3
37
May 25
4.4
78
Jun 25
4.1
58
Jul 25
4.2
19
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 419 positive reviews
Customer service41%
173 mentions
Helpful support20%
83 mentions
Easy to use14%
60 mentions
Fast & efficient9%
39 mentions
“Customer service, support, in fact they do everything at its best”
On “Customer service” · Jul 7, 2025
Top complaintsof 69 negative reviews
Customer service46%
32 mentions
Payment issues36%
25 mentions
Scam22%
15 mentions
Cancellation14%
10 mentions
“I contacted Learning People (via TAFE) for course outlines on Certified Ethical Hacker (CEH)”
On “Customer service” · Jul 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
The Learning People were not good to work with they are quick to take your study money but don't support you when you need it. I did my PMP Bootcamp and passed my application process and didn't realise I needed to request a voucher, I thought they would send it to me but they haven't. Now my student license has expired and they won't send it to me. Please don't go through them. They are not honest and I don't trust them.
While I found the course content for the four courses I purchased (Agile PM Foundation & Practitioner, APM MQ, and Scrum ABC) to be generally well-paced, tailored, and helpful, I encountered several significant issues that detracted from my overall learning experience.
Firstly, I was not explicitly informed that the course subscription was limited to one year. I had assumed, similar to platforms like Udemy, that course access would be perpetual upon purchase. This misunderstanding caused considerable stress and ultimately impacted my ability to complete the courses within the allotted timeframe.
Secondly, beyond the course materials themselves, I received minimal support. While I appreciated the monthly check-in calls regarding my exam readiness, I did not receive any additional assistance, despite having raised concerns about my workload while balancing university and employment, a situation I had made clear to Learning People from the outset. I feel a more thorough assessment of my capacity to manage the course load would have been beneficial.
Upon discovering the impending expiration of my subscription with only one month remaining, I contacted Learning People. The sole option offered was a three-month extension, which proved insufficient as I was heavily focused on my dissertation during that period. My request for a partial refund, given the circumstances, was not granted.
In addition to the issues outlined above, I was also promised post-training support with LinkedIn profile revision and job placement assistance. These promised services were never delivered.
While I acknowledge the quality of the learning materials, the high cost of the program, coupled with the limited subscription duration, lack of adequate support, and unmet post-training promises, makes it difficult for me to recommend Learning People. I believe it is crucial for prospective students to conduct thorough research and fully understand the terms and conditions before enrolling in any courses. My experience suggests that the primary focus of Learning People is on course sales, rather than comprehensive student support and success.
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Please read and believe the 1-3 star ratings!!
If you're someone who is especially neurodiverse, I would not recommend this course. I signed up to the Agile PM course. The online page is outdated, and the language used in the learning material is unnecessarily advanced- I feel like someone from NASA is speaking to me. I'm not dumb either, I work in a corporate environment at a senior level and still, I just wasn't able to absorb what they were teaching. The animations aren't great. I couldn't understand the relevance of the information and how everything is pieced together, there are too many "pages" in 1 "session"- 26 of them, there can be more and there are about 7 sessions so this just feels like it's going to take forever to complete. The "notepad" doesn't always save my notes. I wish there were alternative ways to complete this course because I work in project management and DSDM isn't even discussed like that. I can't even link this stuff to the actual work I do and the questions in the exams aren't easy to understand. This is one of the questions "Which product is made up of all appropriate components of the final solution together with any intermediate deliverables necessary to explore the details of requirements and the solution under construction?" like... what is this?. I've been signed onto 5 courses, which i don't know how i'm going to get through.
At the time I signed up with Learning People, I was eager to get into coding—something I had wanted to do for years. My ultimate goal was to land a job in the coding field. I was aware that I had just 12 months to complete the course, so I started off strong and made good progress.
However, midway through the course, I began encountering one roadblock after another—coding is challenging, after all. But I kept pushing forward. Unfortunately, at around 75% completion, I suffered a back injury at work that left me unable to do anything for two months. Sitting down at a desk was especially difficult. Once I recovered, I resumed the course and requested an extension due to the time I had lost. They assured me that when my 12-month period was up, I should get in touch, and they would arrange something.
From 86% completion to the end, I admittedly just rushed through the material without fully learning it. I didn’t want to risk being let down or forced to pay more money. As a result, I managed to complete the course within the 12-month timeframe.
I paid £3,500 for the front-end developer course through Learning People. They provided me access to Codecademy’s Front-End Engineer course, which I later discovered I could have accessed directly for only about £50 per month. Looking back, I feel scammed and extremely let down by Learning People.
Another big issue was the promise of mentorship. They claimed they would assign me a mentor to guide me through the course and provide additional support. I did reach out to my mentor at one point, but it was disappointing—essentially just a voice on the other end telling me to keep going and not give up. Honestly, my family could have given me the same level of encouragement for free. It’s hard to justify paying nearly £3,000 for such superficial mentorship.
What’s even more frustrating is that, after completing the course, the company has never followed up with me—not once. They’ve made no effort to check on my progress, ask if I needed help, or provide any guidance on job searches in the coding field.
Now, I’m in my third year of learning to code. Despite the setbacks, I’m still committed to my journey. But knowing what I know now, I would strongly advise anyone considering Learning People to save their money. If you want to learn coding, go directly to platforms like Codecademy or other reputable resources. Don’t waste your hard-earned money on Learning People.
So I get it, me buying their services and figuring out I actually didn't want to study and go a different path and so I accepted having to finish my payment plan of 12 installments, but be wary and be thorough about when and how much you've paid as I'm being scammed to still pay at the moment and it's ridiculous and infuriating see free money just come out of my account and they won't fix it, and this is outside of the payment plan.
Program started off promising. Was a bit pushy to get you to sign on to the program. I finished my studies and was to get some CV/job market assistance. I got a few emails from one of their reps last year and its been almost a year now since I completed my course and its been crickets.
These online schools are more or less the same. They get you in, take your money and don't care how you progress or assist when complete.
Definitely disappointed as they do not care about student welfare and helping you in any form to secure employment after.
I understand that most of the work has to come from me and I welcome that, however not once have they done a wellness check or any feedback to see if they can assist in any way (my last interaction with them was 10/2023). They got their money, so that was all that mattered.
Learning People is a leading online provider of tech certifications and training courses, specializing in IT, cyber security, data analytics, and project management. Established in 2010, the company has successfully assisted nearly 50,000 students in acquiring the necessary skills and certifications to advance their careers in the technology sector. With a strong focus on employability, Learning People offers expert-led training combined with dedicated career support, ensuring students are well-prepared to enter the workforce.
The company’s offerings include flexible online learning pathways that incorporate essential AI training content relevant to various fields. Their career services boast a high employment success rate, reflecting their commitment to equip students with in-demand skills. Learning People's target market primarily includes individuals seeking to enhance their qualifications and secure roles in the rapidly evolving tech industry.
