Learning People is a leading online provider of tech certifications and training courses, specializing in IT, cyber security, data analytics, and project management. Established in 2010, the company has successfully assisted nearly 50,000 students in acquiring the necessary skills and certifications to advance their careers in the technology sector. With a strong focus on employability, Learning People offers expert-led training combined with dedicated career support, ensuring students are well-prepared to enter the workforce.
The company’s offerings include flexible online learning pathways that incorporate essential AI training content relevant to various fields. Their career services boast a high employment success rate, reflecting their commitment to equip students with in-demand skills. Learning People's target market primarily includes individuals seeking to enhance their qualifications and secure roles in the rapidly evolving tech industry.
Learning People has a positive customer experience.
Learning People receives a generally positive reception from customers, with many praising the excellent support and user-friendly learning resources. Reviewers frequently highlight the warm and friendly staff, noting that they feel well-supported throughout their learning journey.
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Many express satisfaction with the clarity of instructions and the ease of accessing help when needed. However, some critical feedback emerges regarding communication issues with student consultants and concerns about the quality of course materials, with a few users feeling misled about job placement opportunities. Despite these complaints, the overall sentiment remains favorable, as most consumers appreciate the learning experience and the assistance provided. Overall, Learning People is viewed positively, though there are areas for improvement.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
55
Sep 24
4.3
48
Oct 24
4.7
49
Nov 24
4.4
69
Dec 24
4.2
19
Jan 25
3.9
59
Feb 25
4.2
68
Mar 25
4.3
40
Apr 25
4.3
37
May 25
4.4
78
Jun 25
4.1
58
Jul 25
4.2
19
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 419 positive reviews
Customer service41%
173 mentions
Helpful support20%
83 mentions
Easy to use14%
60 mentions
Fast & efficient9%
39 mentions
“Customer service, support, in fact they do everything at its best”
On “Customer service” · Jul 7, 2025
Top complaintsof 69 negative reviews
Customer service46%
32 mentions
Payment issues36%
25 mentions
Scam22%
15 mentions
Cancellation14%
10 mentions
“I contacted Learning People (via TAFE) for course outlines on Certified Ethical Hacker (CEH)”
On “Customer service” · Jul 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
I really appreciate how The Learning People consistently keep in touch with me. Their communication is clear, timely, and supportive—it makes me feel like I'm not alone on my learning journey. It's reassuring to know they genuinely care about my progress.
I'm currently doing the training full time and am a couple of weeks in. The Learning People have been fantastic so far, particularly with the sign up and onboarding. I had a long initial call with a consultant (Matthew) to see which course would be best for me and felt I got some very good advise without being rushed into it. Student services have been very responsive and friendly. They offer a webinar for each module (yet to have my first), and you get access to Career Services after you pass your first exam even if you have multiple, which is a good option to have if you want to start the recruitment side of things without having to wait to finish all of the training.
However I've been disappointed with the training platform (ILX), specifically with access to tutors. It took a week for a tutor to answer the first question I had, and it's been 5 days since I asked a second question which I'm still waiting on a response for. For the cost of the course I'd expect better access to the tutors and much quicker response times. Otherwise the platform is easy to use and I passed my first exam fine based on their material.
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I joined at learning people foe my CS certificate. It's only 2 weeks since all I can say is the learning content is great and self paced. The support you get is through mentor and student care. The drawback is its not a straight process to contact them . The ticket will be raised and get response in 48 hours. If u miss a call from student care you have a long wait. It's pretty intense course and need lot of time to prepare. I haven't done any exams. I'll update more in future after I pass my first exam. Good luck all 👍
Communication from the company is great. They will reach out to you and check on you they'll also respond to emails promptly. There are classes offered and the teacher that I had was great. Whether you should pay for the courses which was £4k for me for a Cyber Security pathway is really relative.
I'm glad I did. I needed to do this for me. It's a lot of money and despite the online classes I personally would have preferred a more community based class but tbh I'm not sure how feasible that would be. There are pros and cons to everything. For me the con was not getting to know my classmates and feel that energy you feel when in an in person environment. Not having that pretty much solidifes this as a self study programme. I didn't have a lot of confidence in my ability to self study and stay motivated so actually paying for it and having the company there in some way holding you accountable is actually a pro in the end. Because now I know that I CAN self study.
So the crucial thing is finances. I paid around 4k and purely self studying that would have cost just over 1k. On the surface it seems like there's no comparison. There are however unlimited exam repeats as I understand and you also have access to Percipio which is the best resource and is pretty much priceless. Regarding the retakes, just bear in mind, they aren't stupid. There are landmarks that you have to reach before they issue your exam voucher. These landmarks mean that (I reckon) the chance of you needing to do a retake is pretty low. Less retakes is good for everyone involved.
The course content is well-structured and easy to follow, making it suitable for both beginners and those looking to refresh their knowledge.
I also appreciate the availability of support via email when needed.
However, one area for improvement is the phone support-calls are not always answered, which can be a bit frustrating when you need quick clarification. That said, the support team is responsive through emails and need to book a time slot with them to talk to them on the phone and overall, the learning experience has been positive.
My experience with Learning people have been absolutely wonderful and the learning is simple to use, full filling, and the categories are interesting and extremely helpful with learning.
The people at learning people are wonderful and helpful and understanding.
I've been learning with The Learning People for about a month, so it's too early to comment on their job placement assistance, but I'll update my review later. I chose their data analysis course due to the genuine interest shown by one of their team members during my initial inquiry. Since then, everyone I've interacted with has been very friendly and helpful.
The course material is good, but I'd recommend having a foundational knowledge of maths (at least A-level or equivalent) before starting. I'm glad I had this background, as I would have struggled with some concepts otherwise. My reason for not giving 5 stars is that I was told no previous knowledge would be required.
I'm still early in the course, so it's possible more advanced mathematical concepts will be covered in greater detail later. If so, I'd suggest these foundational maths concepts are introduced before being assumed in other lessons.
Overall, I would definitely recommend Learning People!
I'm currently enrolled in training with Learning People, and so far, it's been a positive and supportive experience. The content is well-structured, and the instructors are knowledgeable and responsive. While I haven’t yet achieved my end goal, I’m steadily making progress and gaining valuable skills along the way. Looking forward to reaching the finish line with the continued guidance and resources provided.
At the start of my enrolment till I was unable to receive calls due to work,my progress is being being monitored persistent via calls,which inspired me most at getting going
From my first consultation with Josie to starting my course, everyone I've spoken with have been so helpful and I am having the best support so far, fingers crossed. Will give another review when I have successfully finished my course.
I've had a really positive experience with Learning People, especially when it comes to the career support side of things. The career advice they provided was tailored, practical, and genuinely helpful for someone looking to break into or grow within your industry.
What stood out most was the interview preparation support. From refining my CV and LinkedIn profile to running through mock interviews and offering tips on how to present myself confidently, the team gave me the tools and encouragement I needed to feel prepared and capable.
Their guidance helped me better understand what employers are looking for and how to position my skills and experience effectively. I’d definitely recommend Learning People to anyone who’s not only looking to gain certifications, but also real-world career support to get job-ready.
Amazing people who motivate, encourage and help you improve and aim for more
To be honest the person that really motivated me and convinced me to do this exam and called me wished me a good luck and was the first to congratulate me was Jenny. She is simply an amazing person and her cheerful words gave me hope that I can do it despite all the difficulties of struggling and juggling between my job, 2 daughters and studying.
Recently took time to study and write some certifications with this organisation. The material was well presented and covered all the course content. It made the certification journey a lot smoother.
I am happy with the course and the support I received from the company. The staff are very helpful and they really help you to be successful in completing the course and preparing you for your chosen career path.
Learning People has made it easy for me to upskill alongside my full-time job. The course is clear, flexible, and well-organised, and the support from the team has been excellent so far. One of the key reasons I chose them—after researching other providers—is their dedicated Career Services. They offer help with CV building, interview prep, and LinkedIn optimisation. Passing only one of my exams out of 5 they have contacted me to get the ball rolling with the career support which shows the dedication and support. I’m really looking forward to it as I progress through the course and get closer to entering the job market.
Learning People is a leading online provider of tech certifications and training courses, specializing in IT, cyber security, data analytics, and project management. Established in 2010, the company has successfully assisted nearly 50,000 students in acquiring the necessary skills and certifications to advance their careers in the technology sector. With a strong focus on employability, Learning People offers expert-led training combined with dedicated career support, ensuring students are well-prepared to enter the workforce.
The company’s offerings include flexible online learning pathways that incorporate essential AI training content relevant to various fields. Their career services boast a high employment success rate, reflecting their commitment to equip students with in-demand skills. Learning People's target market primarily includes individuals seeking to enhance their qualifications and secure roles in the rapidly evolving tech industry.