OakNorth Bank is a financial institution based in the UK, specializing in business banking, loans, and personal savings. The company caters to both ambitious entrepreneurs seeking flexible finance solutions and individuals looking to grow their savings. With business loans starting from £1 million and tailored to meet the specific needs of various enterprises, OakNorth Bank supports businesses in scaling and achieving their financial goals. In addition to its business services, OakNorth Bank offers competitive personal savings accounts with attractive interest rates, allowing customers to secure their financial future. The bank is committed to providing seamless digital banking experiences and dedicated support to help its clients navigate their financial journeys. By focusing on innovative, data-driven technology, OakNorth Bank aims to bridge the gap between savers and businesses, ultimately driving economic growth and job creation in the UK.
OakNorth Bank receives overwhelmingly positive feedback, with many customers praising its easy-to-use platform and competitive interest rates. Reviewers highlight the seamless transfer process and the clarity of the website, making it accessible for users.
The customer service is frequently noted for its efficiency, with quick responses to inquiries and effective problem resolution. However, some negative experiences emerge, particularly regarding account rejections and frustrating interactions with customer care representatives. A few individuals express dissatisfaction with the handling of their accounts, indicating that communication could be improved in certain situations. Overall, OakNorth Bank is viewed favorably, with a strong emphasis on its user-friendly services and attractive rates.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy transfer and good interest rates”
“Tried to open a business account with them”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | — | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: OakNorth Bank is #3 of 5 on overall rating in this group.
60 reviews of OakNorth Bank. Filter by what matters to you.
Over a year ago
Tried to open a business account with them. They came back rejecting despite a turnover in 8 weeks of half a million and a net profit of £100,000. Why on earth would they reject a young businessman th... See more
Over a year ago
Easy transfer and good interest rates
Quick answers to the questions people ask most.
Yes, OakNorth Bank is a legitimate company with numerous verified reviews reflecting a high customer satisfaction rating. Customers frequently mention excellent service, competitive interest rates, and easy-to-use online banking.
No, OakNorth Bank is not a scam. It has received many positive reviews highlighting its safety, reliable customer service, and transparency in operations.
OakNorth Bank offers a range of savings products with competitive interest rates, as well as business account options. Customers appreciate the straightforward processes for opening accounts and managing investments.
OakNorth Bank primarily operates through online banking, allowing customers to fund their accounts via bank transfers. The process is described as easy and secure by users.
Customer support at OakNorth Bank can be easily reached by phone, with many users reporting quick response times and helpful assistance. Reviews indicate that queries are typically resolved efficiently.
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Tried to open a business account with them. They came back rejecting despite a turnover in 8 weeks of half a million and a net profit of £100,000. Why on earth would they reject a young businessman that totally fills all the criteria. Stupidity at its finest. No wonder the economy is dead.
Good interest rates
Easy transfer and good interest rates
Dealing with your cu stomer care people is a complete joke.
Easy to use , no complex, wording does what it says on the tin , better interest rates than hight st banks and government protection under UK law .
not battling to understand, website easy to navigate
Don't normally have to contact them, but a recent question by phone was quickly answered and solved.
A seamless, easy reinvestment experience with the addition of a 'loyalty' interest rate.
Good communication and easy to arrange
Ease of renewal and good rates
I have been with them for years now and happy with the service.
l find the whole process with easy log in, providing good range of packages. The staff are very polite, helpful and professional, also giving opportunities and incentives to help my investment
Good choice of savings products and interest rates. Really helpful telephone service and I have had no communication issues on either side. Great bank.
So easy to invest with great interest rates
Easy to read and find what you need to do.
Straight forward and very easy to deal with as well as decent interest rates
It's easy to contact customer service by phone and they are very helpful. Regular updates are very helpful too.
OakNorth Bank is a financial institution based in the UK, specializing in business banking, loans, and personal savings. The company caters to both ambitious entrepreneurs seeking flexible finance solutions and individuals looking to grow their savings. With business loans starting from £1 million and tailored to meet the specific needs of various enterprises, OakNorth Bank supports businesses in scaling and achieving their financial goals. In addition to its business services, OakNorth Bank offers competitive personal savings accounts with attractive interest rates, allowing customers to secure their financial future. The bank is committed to providing seamless digital banking experiences and dedicated support to help its clients navigate their financial journeys. By focusing on innovative, data-driven technology, OakNorth Bank aims to bridge the gap between savers and businesses, ultimately driving economic growth and job creation in the UK.
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