WE WILL BOARD IN ALICANTE THAT IS ONLY…
WE WILL BOARD IN ALICANTE THAT IS ONLY 60 KILOMETERS TRAVEL FROM WERE WE LIVE. NO EXTRA FLIGHTS NECESSARY FOR THIS CRUISE. WE WENT EARLIER WITH MSC AND LIKED IT.
Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback from customers, with many praising the helpfulness and efficiency of their staff, particularly Robin and Andreia. Reviewers consistently highlight the excellent service provided during the booking process, noting that staff members go above and beyond to ensure a smooth experience.
Customers appreciate the timely communication and the personal attention they receive, making them feel valued and prioritized. While the majority of reviews are glowing, a few complaints mention issues with flight arrangements and booking times, indicating that there may be occasional hiccups in the process. Overall, the sentiment is highly favorable, with consumers expressing satisfaction and a strong likelihood of returning for future cruises.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,004 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 30 |
| Sep 24 | 5.0 | 49 |
| Oct 24 | 4.8 | 30 |
| Nov 24 | 4.9 | 33 |
| Dec 24 | 4.9 | 21 |
| Jan 25 | 5.0 | 48 |
| Feb 25 | 5.0 | 27 |
| Mar 25 | 5.0 | 45 |
| Apr 25 | 4.9 | 34 |
| May 25 | 5.0 | 21 |
| Jun 25 | 4.9 | 23 |
| Jul 25 | 4.9 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“extremely helpful and provided all the information I needed in a timely manner”
“Took my £5000 and no customer service when you have an issue”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 0% | 1,004 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: Paramount Cruises is #1 of 5 on overall rating in this group.
500 reviews of Paramount Cruises. Filter by what matters to you.
WE WILL BOARD IN ALICANTE THAT IS ONLY 60 KILOMETERS TRAVEL FROM WERE WE LIVE. NO EXTRA FLIGHTS NECESSARY FOR THIS CRUISE. WE WENT EARLIER WITH MSC AND LIKED IT.
Tina was very helpful and polite and went out of her way to answer our questions. She was easy to contact and rang back when she said she would. Thank you Tina.
Robin was so quick in replying to my queries. When talking through the booking he was very thorough and made helpful suggestions of things we could do.
Robin was fantastic! He provided insightful recommendations, answered all my questions, and helped me book the perfect cruise holiday with ease. His expertise and assistance made the decision-making process a breeze. Highly recommend him to anyone looking to book a cruise!
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This is the first time we have booked with Paramount cruises and Mikey who took our booking was very helpful and reassuring. He found out information for us and was quick in forwarding the details of the holiday.
They answered our enquiry in less than 24 hours - our assigned rep Tina was very helpful answering immediately all our questions which made it easy for us to reach a decision
First time we have used Paramount Cruises , I have dealt with Caitlin and Patrick and have had an amazing service, nothing was too much or out of the question and a prompt answer . I’d say they know there stuff . So far so good trip not till early 2025 so another review after I would think .
Excellent prompt, efficient customer service
Always a great service when we book our trips via Paramount.. we always liaise via Robin Jones and he responds to any queries in a timely manner I have recommended friends to paramount and Robin and they have also booked through him after the introduction.. we are very happy with the service provided so thank you
Really good customer service Fast and reliable Very knowledgeable
The advertised price was the price we paid, which is very rare. As we have only just booked, and haven't yet sailed I will have to reserve judgement that things go to plan and what we booked is what we get! Service and efficiency can't be faulted though, from the initial phone call to follow up queries, and even linking friends who booked later to let people know that we were travelling together.
Very efficient. Thank you Mo for all your help. No pressure to book after initial enquiry but brought a the details up straight away when I called back after a few weeks. I did notice an error on the booking information and it was all sorted the same day without any fuss. Thank you fir your professionalism
Mo was very responsive and helpful and they offered a good price
There were initially some issues as we required some changes from the Standard Package offered by Paramount. Mo Abiola was our Contact, and he worked really hard to help us get a really excellent package put together, we immediately booked the cruise holiday. This is our third cruise with Paramount and every time has been superb and friendly service and expertly put together packages. Thank you Mo.
Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
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