Poptop Events is a UK-based platform that specializes in providing extraordinary party experiences for private and corporate events. The company offers a curated selection of services, including catering options such as private chefs, street food, and BBQ, as well as entertainment choices like musicians, DJs, and themed experiences. Poptop aims to facilitate memorable gatherings, from adult birthday parties to small weddings and corporate functions.
Targeting individuals and organizations seeking unique event solutions, Poptop Events connects customers with a variety of service providers to create personalized experiences. Their offerings also include mobile bars, cocktail classes, and diverse food options, ensuring that clients can find the right mix of entertainment and cuisine to suit their specific needs. With a focus on delivering high-quality services, Poptop Events has become a go-to resource for planning exceptional celebrations across the UK.
Poptop Events receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and quality of offerings. Customers highlight the amazing communication and flexibility, particularly noting how last-minute bookings were accommodated seamlessly.
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The quality of the services, such as catering and entertainment, is frequently commended, with specific mentions of superb meals and engaging performers like DJs and magicians who enhanced the overall experience. Reviewers express high satisfaction with the professionalism and friendliness of the staff, making events memorable and enjoyable. However, a few complaints arise regarding issues with booked services, particularly concerning limousines for prom events, which indicate room for improvement in certain areas.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
160
100%
● Low
4.7 / 5 overall
=
160 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.7
12-month avg
4.7
All-time
4.7
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.5
55
Jul 25
4.8
45
Aug 25
4.8
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
Top praiseof 150 positive reviews
Customer service26%
39 mentions
Friendly staff16%
24 mentions
Easy to use15%
22 mentions
Delivery13%
19 mentions
“Absolutely amazing service from Jay”
On “Customer service” · Aug 31, 2025
Top complaintsof 10 negative reviews
Customer service30%
3 mentions
Refund30%
3 mentions
Payment issues20%
2 mentions
Communication20%
2 mentions
“Their customer service was unhelpful, and I felt blamed for the fact that the feature wasn’t usable — even though the...”
On “Customer service” · Jul 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Event Planning.
Overall rating and review count for this company and similar companies
The guys confirmed with me all the details when I book and double checked a few days that nothing had changed since booking. The car was out of this world, my son and prom date were over the moon. We got some amazing picture to remember the experience. Thanks guys for making it so special.
Melinda was an absolute delight to work with! Her popcorn stand added a touch of whimsy and charm to our wedding celebration, and her interaction with our guests – especially the kids – was fantastic!
But what really impressed us was her kindness and flexibility when dealing with the challenging parking situation. Melinda went above and beyond to make it work, and her professionalism shone through in every aspect.
We highly recommend Popcorn Paradise to anyone looking to add a fun and unique element to their event. Thank you for making our wedding day even more special.
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We booked two bar staff for my daughter’s 21st birthday party and all was great. The two boys were very pleasant and helpful. Catered for everyone’s drinks and helped tidy up any empties around.
Would highly recommend this events company
Thank you and will use again
The limo turned up on time
The limo went beyond expectations and the driver couldn't have done enough to put my son at ease
Looked after him from picking up and dropping off
Made his. day one he will not forget
Willie using them again for upcoming occasions
Thankyou once again for a 100% service
All good, lovely couple of guys. Really helpful, great food and professionalism.
One disappointing thing was to find the next morning a proper burnt patch of grass which doesn’t look nice but would use again as great service to have 😊
This was my first time organising such an Event and Poptop Events made the experience so easy with their knowledge. Thank you so much everything went like a dream
We hired the White Rolls Royce Phantom LWB with skylights (from White 7 Bedford) for our son’s prom, and the experience was absolutely outstanding. The car itself was immaculate, elegant, and even more impressive in person – it really turned heads!
A special thanks to our driver, Kuldip, who was not only professional but incredibly warm and friendly. He went above and beyond to make the evening unforgettable for our son. What really stood out was how he even helped us get the perfect photos—suggesting great positions, backgrounds, and angles to make sure we captured the moment beautifully.
From start to finish, everything was smooth, punctual, and stress-free. Highly recommended for anyone looking to make a special occasion truly memorable. We’ll definitely be back when it’s our younger son’s turn!
We can't praise Adam and his amazing BMW enough, he was ideal for our senior prom. He was responsive and helpful by email prior to the day, punctual on the day and happily played song requests on his stereo during the drive. His BMW is really something else, it's in immaculate condition and worthy of any event. I wouldn't hesitate to recommend Adam and would absolutely book him again.
Good contact and info on the lead up to the event, arrived on time, really friendly. Made it very enjoyable for all who used the photobooth. Great quality pictures and fast sending of the download images
We booked Phil Preen and band for a barn dance. Having attended a few barn dances in the past I assured all the other attendees that it would be a great night and they were not disappointed.
Phil is a first class caller, talking throught the steps in easy stages and the band were absolutely spot on with their musical expertise. Couldn't have wished for a better night.
Absolutely brilliant! Waffles and cocktails flew off the shelves, and all guests enjoyed them a great deal. Super tasty fluffy waffles with yummy toppings and carefully crafted cocktails lovingly served. Top notch service. Danesh was amazing; his attention to detail was impressive. I highly recommend their services and will be using them again.
Very Disappointing Prom Hire Experience – No Goodwill or Accountability
I booked a luxury car for my son’s prom with this company, mainly because it was advertised as having a PlayStation in the back — something that made it stand out and was a big selling point for the occasion.
Unfortunately, although the PlayStation may have technically “worked,” it was never set up or usable during the hire. The driver later confirmed it was awkward to access and that there simply wasn’t time to get it working properly before they arrived at prom. This meant the main feature we paid extra for was completely unused.
Despite politely raising this with the company, they were dismissive and refused to offer even a partial refund or goodwill gesture. Their customer service was unhelpful, and I felt blamed for the fact that the feature wasn’t usable — even though they advertised it as part of the experience.
For a £550 booking for such a special event, I expected better. I wouldn’t recommend booking if you’re relying on the features advertised — because if something doesn’t go right, they won’t take responsibility.
Poptop Events is a UK-based platform that specializes in providing extraordinary party experiences for private and corporate events. The company offers a curated selection of services, including catering options such as private chefs, street food, and BBQ, as well as entertainment choices like musicians, DJs, and themed experiences. Poptop aims to facilitate memorable gatherings, from adult birthday parties to small weddings and corporate functions.
Targeting individuals and organizations seeking unique event solutions, Poptop Events connects customers with a variety of service providers to create personalized experiences. Their offerings also include mobile bars, cocktail classes, and diverse food options, ensuring that clients can find the right mix of entertainment and cuisine to suit their specific needs. With a focus on delivering high-quality services, Poptop Events has become a go-to resource for planning exceptional celebrations across the UK.