Riva Events is a UK-based company specializing in the planning and management of various events within the events and entertainment sector. The company offers a comprehensive range of services, including event coordination, venue selection, and logistics management, catering to both corporate and private clients. Riva Events focuses on delivering tailored solutions that meet the specific needs of their customers, whether they are organizing weddings, corporate functions, or social gatherings. Targeting individuals and organizations looking to host memorable events, Riva Events aims to simplify the event planning process by providing expert guidance and support. Their commitment to quality service and attention to detail helps ensure that every aspect of an event is meticulously planned and executed. With a user-friendly website at www.rivaevents.co.uk, customers can easily access information about the company's offerings and initiate their event planning journey.
Riva Events garners overwhelmingly positive feedback, with many customers praising the seamless ticket purchasing experience and excellent communication from staff, particularly Sean and Joe. Reviewers highlight memorable experiences at various events, such as concerts and football matches, often noting the convenience of premium seating and quick entry.
However, there is a significant concern raised by one reviewer who claims to have been defrauded, losing £5,200 for tickets that never arrived and receiving no response from the company. Despite this serious complaint, the majority of reviews reflect satisfaction with the service, emphasizing a willingness to book again and recommending Riva Events to others. Overall, while there are critical voices, the sentiment remains largely positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 18 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
“I would absolutely recommend them to anyone wanting quality customer service and care”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 18 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 999 |
Bottom line: Riva Events is #1 of 5 on overall rating in this group.
18 reviews of Riva Events. Filter by what matters to you.
Over a year ago
I went to a recent Liverpool match after being provided tickets by Riva. Having dealt with Sean, the process could not have been more straightforward. Sean was very supportive, provided very quick and... See more
Over a year ago
Went to see AC/DC in Wembley with premium seating,no queuing to get in,or at the bar or toilets ,excellent view .,brilliant communication between joe and myself ,any query’s were answered straight awa... See more
Over a year ago
Great night at Elland Road for Leeds v Middlesborough. Shame about the quality of football but some things can't be helped! Centenary Pavilion package was a great experience and slightly less formal... See more
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Avoid these fraudsters and report them. They took £5200 from me for Wembley Oasis tickets which I promised my son and three of his friends. No tickets showed up, no refund and no responses from them. Cowards, and scam merchants with no conscience. Scum. They also go under the name: Riva Ibiza Villas Boats
I went to a recent Liverpool match after being provided tickets by Riva. Having dealt with Sean, the process could not have been more straightforward. Sean was very supportive, provided very quick and clear responses to all my queries and provided all the necessary information to make my trip as smooth as possible. The experience at the match was like nothing I’d done before and I’m very thankful to Sean and the team for their support in making it happen. I would absolutely recommend them to anyone wanting quality customer service and care.
Went to see AC/DC in Wembley with premium seating,no queuing to get in,or at the bar or toilets ,excellent view .,brilliant communication between joe and myself ,any query’s were answered straight away ,very good service and would definitely use you guys in the future for events .thank you
Great night at Elland Road for Leeds v Middlesborough. Shame about the quality of football but some things can't be helped! Centenary Pavilion package was a great experience and slightly less formal than some of the options in the main stand. Very good value though and good food and plenty of drink! Nice option being able to go back after the match to let the traffic calm. Will be doing it again for sure.
Got tickets to Aston Villa V Arsenal hospitality over the weekend, amazing experience, very good communication and fast replies to my many questions from Sean. Will definitely use again. Thanks for a very good, easy experience!
Sean was a brilliant help with the tickets was a great win will deff be entering again thank you
Got 2 tickets for PINK'S summer carnival tour at Tottenham Stadium through Riva Events, no issues at all,highly recommend.
wow again ... my hubby and son won liverpool tickets for the first home game under arne slot great day out .. they just got home from a brilliant day . awesome concierge with sean , would like to say thanks guys for all you do for us peeps xx.
Good concert
Wow what can I say. A total buzz all night. Comfort , ease of everything, wicked vibes . A night I will never forget . Thank you for a wicked time .
Fabulous opportunity to experience events you would never be able to afford lots of choices cars,holidays,tec,concerts etc. Very organised company .
This was a great package - Pink at Tottenham Hotspur stadium in the Premium seating area. We got in really quickly with no queuing, were greeted warmly and provided with light refreshments with a good choice. The staff were great ...the seats were a fantastic view and Pink was totally phenomenal. A fantastic experience all round - thank you!
Joe is an absolute delight. Genuinely a really nice person and incredibly easy to talk to. I can not express how much I appreciate his time and dedication to his job! Really class service
We attended Pink’s Concert at Tottenham Hotspur Ground had a fabulous time enhanced by the meal that was included in the premier package arranged and the comfort of being in the premier area for the concert Fabulous service from Riva Concierge, very speedy response for request of tickets, and my short query and good value .. I recommend their services and will be using them again
Superb email comms from Sean at Riva from start to finish. Excellent tickets for the Emirates stadium with hospitality in Club Level. Happy to recommend and we will certainly use Riva again.
I had the most amazing time, properly impressed with the communication from the start. Will definitely be using riva again.
Great package great price and customer service
Extremely easy shopping experience
Riva Events is a UK-based company specializing in the planning and management of various events within the events and entertainment sector. The company offers a comprehensive range of services, including event coordination, venue selection, and logistics management, catering to both corporate and private clients. Riva Events focuses on delivering tailored solutions that meet the specific needs of their customers, whether they are organizing weddings, corporate functions, or social gatherings. Targeting individuals and organizations looking to host memorable events, Riva Events aims to simplify the event planning process by providing expert guidance and support. Their commitment to quality service and attention to detail helps ensure that every aspect of an event is meticulously planned and executed. With a user-friendly website at www.rivaevents.co.uk, customers can easily access information about the company's offerings and initiate their event planning journey.
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