Great one stop shop for spas
Great way to check out all the spa deals and facilities all on one website. And some great deals

Spabreaks.com is a UK-based online platform that specializes in providing a wide range of spa-related services, including spa breaks, spa days, and spa weekends. The company connects customers with various wellness experiences, allowing them to choose from a diverse selection of spa treatments and packages tailored to meet different relaxation and beauty needs. With a focus on enhancing well-being, Spabreaks.com offers competitive deals on spa holidays and gift vouchers, making it accessible for individuals seeking rejuvenation and pampering. The target market for Spabreaks.com includes individuals and couples looking for therapeutic escape, as well as those interested in gifting spa experiences to loved ones. By facilitating easy access to reputable spa venues across the UK, the company aims to cater to a wide audience, from busy professionals in need of stress relief to groups celebrating special occasions. Through its user-friendly website, Spabreaks.com provides customers with the tools to plan and book their ideal spa experience seamlessly.
Spabreaks.com generally receives positive feedback for its efficient booking process and helpful customer service. Many reviewers appreciate the convenience of booking spa experiences through the platform, highlighting the quick and clear communication from staff, such as Drew and Annie, who assist with finding suitable options.
Customers often mention the excellent service they receive at the spas, with friendly staff and enjoyable treatments contributing to a relaxing experience. However, some consumers express frustration with booking issues, particularly regarding refunds and unavailable packages, which detracts from their overall satisfaction. A few reviews detail disappointing experiences with customer service when trying to change bookings or resolve issues. Despite these concerns, the majority of users find Spabreaks.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Absolutely amazing service, so helpful and polite and really easy to talk to :) nothing was to much trouble :)”
“If anything unexpected happens, even with medical evidence, they appear unwilling to support their customers”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 145 |
Bottom line: Spabreaks.com is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 4.4).
60 reviews of Spabreaks.com. Filter by what matters to you.
Great way to check out all the spa deals and facilities all on one website. And some great deals
They are great, they book all for you in a fast clear and convenient way, either on the phone or WhatsApp. I spoke with Drew and he even searched alternatives for me when what I wanted was not available
Absolutely amazing service, so helpful and polite and really easy to talk to :) nothing was to much trouble :)
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The hotel was excellent with friendly and professional staff. The facilities were excellent with a good sized pool. Booking was so easy and efficient. I would recommend Spabreaks and the Forest Hill’s Hotel to anyone.
Smooth booking experience for our amazing spa day experience! Excellent service and choice. Excellent prices also ! We went to the Mercure Hotel Spa by Brands Hatch, whole day was great , we also had two treatments!!! Phoebe and Lucy were fantastic! We shall be returning ! A***
Sophie was on hand to help me with my booking and things to be changed round which she has done all of it!! lovely person to deal with very friendly with a lot of knowledge and options of where we wanted to stay. customer service 10/10, thank you for your help Sophie. Sunday was the day I was arranging it all and we both had things to do with our little ones, instead of saying I will get back to you Monday we both give our free times from taking the kids out and she called me back with inthe times you cant ask for better than that
I'd put off and put off using my spa voucher, I'm on my own with specific dietary requirements and hadn't been looking forward to the experience. A local hotel offers exquisite treatments and I called to see if I was able to book one using my voucher. Sophie Bonwick contacted the hotel on my behalf and my treatment was booked. So looking forward to it. Sophie, you turned a dreaded experience into something I'm looking forward to, many thanks.
Excellent customer service operator provided recommendations and we completed a perfect spa package
Fantastic customer services
Fantastic customer experience! Drew was super helpful, and very patient as my replies were delayed. My friend and I managed to get a last minute booking in thanks to him, and we're very excited!
Jessica was so patient and so helpful! I was planning my sisters Hen do and she made everything so easy! She helped make this special for us. She gave the best customer service! Will definitely be recommending! Thank you!!
Excellent service Charlotte dealt with my booking. I was unable to get my head around the booking online and comparing packages seemed hard. I contacted them via WhatsApp, Charlotte gave me a breakdown of different places that were available on the dates I needed, what would be included for each one and really helped make it clear and simple for me to book. Very much appreciated.
Great booking experience! We couldn’t find exactly what we were looking for on the website, so we called customer service. (Charlotte) was incredibly helpful and quickly sorted the package and pricing we wanted within just a few minutes. Excellent work!
Great service from Jess, who helped me use a wowcher wallet credit. Got my first choice booked within minutes. Thank you
Charlotte was extremely helpful and was super quick at getting back to me with any information I requested. Excellent service.
Spabreaks.com is a UK-based online platform that specializes in providing a wide range of spa-related services, including spa breaks, spa days, and spa weekends. The company connects customers with various wellness experiences, allowing them to choose from a diverse selection of spa treatments and packages tailored to meet different relaxation and beauty needs. With a focus on enhancing well-being, Spabreaks.com offers competitive deals on spa holidays and gift vouchers, making it accessible for individuals seeking rejuvenation and pampering. The target market for Spabreaks.com includes individuals and couples looking for therapeutic escape, as well as those interested in gifting spa experiences to loved ones. By facilitating easy access to reputable spa venues across the UK, the company aims to cater to a wide audience, from busy professionals in need of stress relief to groups celebrating special occasions. Through its user-friendly website, Spabreaks.com provides customers with the tools to plan and book their ideal spa experience seamlessly.
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