My display went missing for almost 6…
My display went missing for almost 6 months.

Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety. Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.
Terraboost Media receives mixed feedback from its customers, with a notable portion praising its customer service and ease of collaboration. Many reviewers highlight the friendly and responsive staff, with specific mentions of quick communication and efficient ad creation processes.
Positive experiences often emphasize the quality of service and product placement, with some customers expressing satisfaction with the outcomes of their advertising campaigns. However, a significant number of complaints arise regarding misleading sales practices and poor communication, with some individuals feeling scammed after experiencing delays in kiosk setups and unexpected fees. Issues with accountability and billing discrepancies also surface, leading to frustration among several clients.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 216 | 100% | +0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 3 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 8 |
| Dec 24 | 1.0 | 4 |
| Jan 25 | 1.3 | 7 |
| Feb 25 | 1.0 | 6 |
| Mar 25 | 2.4 | 21 |
| Apr 25 | 3.3 | 7 |
| May 25 | 4.4 | 13 |
| Jun 25 | 4.0 | 27 |
| Jul 25 | 4.4 | 24 |
| Aug 25 | 3.9 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 216 most recent reviews.
“TOGETHER WE DESIGNED THE PERFECT KIOSK AND I AM OPTIMISTIC THAT WITH THE HELP OF TERRABOOST MY CUSTOMER NUMBERS WILL...”
“First off, this advertising did nothing for my company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 2.2 out of 5 (poor) | 3.9 out of 5 (good) | +213% | 216 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 299 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 161 |
Bottom line: Terraboost Media is #4 of 5 on overall rating in this group. On value, Newswire.com scores higher (4.1 vs 2.2).
216 reviews of Terraboost Media. Filter by what matters to you.
My display went missing for almost 6 months.
TOOK FOREVER TO HAVE OUR KIOSK EVEN IN A SPOT WHERE PEOPLE COULD SEE IT. SO WE PAID FOR MONTHS OF NOTHING.
I was double charged for a few months and it took weeks and multiple requests to resolve. Then, one of my terraboost stands was replaced by another company’s without my knowledge, however, I was still charged for it. The only reason I found out was because I went to the grocery store to check. I did not get one new patient who stated they saw my add and called. It seems like a good marketing tool when you’re just starting out, however, it’s overpriced and underwhelming.
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Polarized pattern: few middle ratings. 64% of recent reviews are 4–5★ and 33% are 1–2★.
Since we began our partnership with Terraboost, it has been plagued by constant issues in the placement of our kiosks. At every location we have agreed to have them up at, there as has been some sort of issue. From sign damage and improper placement to incomplete or missing kiosks- it has been an issue. Our team has to constantly go out and check on the kiosks to ensure they are there and in the right spots. Terraboost Corporate has been hit and miss with their support reps and the ground team has been even less communicative. We simply can't trust them to tell us if what we are paying for is actually there. After a disastrous first 2-3 months, things finally seem rectified, but only time will tell if it stays that way. Only giving 2 stars because the few people I have been able to get in contact with at Terreboost have been nice and helpful.
I signed a contract with Terraboost to create and place a kiosk advertising my business in a local grocery store. The kiosk, per the agreement signed on 10/23/23, was to be placed "E2 (R)" in the store. The salesman for this account, Gary, later confirmed this to mean "to the right of the entrance" in my local store. I paid $250 for art production and $239 a month starting December 2023. Including my initial payment, the campaign would total $3118. The kiosk production went well but was initially placed in the incorrect store. I notified them of this on 12/22/23, and things were finally resolved 1/10/24. I was compensated with a free month added to the end of my campaign. The kiosk went missing again around a week later, and I notified Terraboost on 1/16/24. I followed up on 1/22 and 1/28, and when I finally received an answer on 1/30, the kiosk was still in the incorrect store. This store is around the corner from my small business, and I shop there myself. During this process, I was repeatedly assured that the kiosk was in the correct place, I just was not looking hard enough. Sometime in late February/early March my kiosk was finally placed in the correct store, but in the pharmacy in the back of the store, facing the back wall. The kiosk is unable to be seen unless you are standing at the pharmacy counters. When I discovered this placement, I asked to be released from my contract and halt any further payments, as I was sold an entrance placement with lots of foot traffic and received what is, in my opinion, the worst placement in the store. I have been denied canceling my contract, and though I was promised resolutions and conversations with several people on Terraboost's support staff, I have not been contacted since 4/23/24. I have been charged in December, January, March, and April for my kiosk to be in the wrong location per my contract, which stipulates the address of the store and the internal placement of the kiosk. Updated on 5/30/2024 The business responded to my BBB complaint, and the resolution was satisfactory. Therefore, I am updating my rating from 1 star to 2 stars.
Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety. Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.
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