THB Hotels operates a network of hotels and resorts located in popular Spanish destinations, including Mallorca, Ibiza, Lanzarote, and Costa del Sol. The company specializes in providing a variety of accommodation options tailored for different types of travelers, including adults, families, and those seeking all-inclusive experiences. With a focus on comfort, gastronomy, and unique local experiences, THB Hotels aims to enhance guests' vacations through well-designed facilities and engaging activities. Targeting both leisure and family travelers, THB Hotels offers various packages, including cycling tours in Mallorca and golf experiences in Costa del Sol. The company places a strong emphasis on sustainability, promoting eco-friendly practices while ensuring a welcoming atmosphere for all guests. Visitors can easily explore available options and make reservations directly through the company's website, where they can also find special offers and last-minute deals.
THB Hotels generally receive high praise from customers, with many highlighting the excellent staff and the cleanliness of the hotels. Reviewers frequently mention the friendly and attentive service, making their stays enjoyable.
The pool areas and breakfast offerings also receive positive remarks, contributing to a pleasant holiday experience. However, some guests express dissatisfaction, particularly regarding food quality and noise levels at certain locations, such as THB Platja Sa Coma, where loud music can disrupt family vacations. Complaints about cleanliness and maintenance issues have also been noted, especially at THB Tropical Island. Overall, while many enjoy their stays and appreciate the service and amenities, there are significant concerns that potential guests should consider.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 20 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 20 most recent reviews.
“The service was excellent, and the staff were always helpful and friendly”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.8 out of 5 (fair) | — | 20 |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: THB Hotels is #3 of 5 on overall rating in this group. On booking, Alfa Travel scores higher (4.5 vs 2.8).
20 reviews of THB Hotels. Filter by what matters to you.
Nul stjerner!!! Hold jer væk fra THB PLATJA SA COMA i juli måned. Husk at tjek op på FESTES DE SA COMA inden I bestiller til dette hotel, især hvis i har børn. Der er MEGET hørt musik lige ned foran hotellet i 5 dage. Og hotellet er ligeglade, og oplyser intet om dette arangement. TJEK OP OG HOLD JER VÆK!!!
The tropical island lanzarote please don't book. Food awful freezing cold, told manager of restaurant he said to use microwave family of 8, baby 6 months 2 disabled boys how can I leave children at table to serch for a microwavei understand it wont be boiling but expected it to be warm.. 1 Lift to our floor never worked from day 1 My door key fitted my daughters vise verser bear in mind yale keys so should never have fitted and opened another door well dont get me started on jet 2 here, waste of time, no I'm not a moaner 3 holiday this year used jet 2 for a few years never needed to complain, BUT OMG THIS HOTEL IS SHOCK HORROR AND SO IS JET 2 IN LANZAROTE, jet 2 are no help, I can't believe they left children without drink for over 2 hours bare in mind I didn't care about food because, I bought food, but drink shocking we was allinclusive but because I moaned about food took bands back because I wanted refund on food and go self catering because we was going out, day 3 of holiday we already spent over 600 euros on food eating out, if they refunded me I would of bought kids drinks but please look at other REVIEWS on this hotel food it's not just me , I will be going to, htv wales tv. Wales on line , Martin Lewis TV programme I have all the proof food was below 5 temperature so lady cutting our bands of JET 2 NEEDS TO LOOK INTO THIS HOTEL AND TAKE THERE BUSINESS ELSE WHEREi also have a video showing a key opening 2 separate doors on same landing so how many more doors can the key open makes you think dont it
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Stayed at this hotel in lanazarote it was uwful like a hostel very dirty rooms are derelict with no pitchers or anything kitchen filthy plates, clutery, dirty. Bathroom light didn't work shower stops running, towels had a very funny smell. Pull down bed didnt work it was broken. Restaurant well what can I say disgusting 🫣 plates dirty, greasy food was unedable always cold and not much choice, chef flipping eggs used the same spatular to flip the pancakes, fruit dried out it was unlawful really disappointing. Pitchers are not how the hotel looks nows! and wouldnt call this a hotel more of a holiday village, you have to walk ages to get a drink. Reception staff rude and not helpful 😑 please trust me and don't stay at this hotel it's the worse hotel I've ever stayed at and glad I only booked 3 nights and not a full holiday with them
THB Hotels operates a network of hotels and resorts located in popular Spanish destinations, including Mallorca, Ibiza, Lanzarote, and Costa del Sol. The company specializes in providing a variety of accommodation options tailored for different types of travelers, including adults, families, and those seeking all-inclusive experiences. With a focus on comfort, gastronomy, and unique local experiences, THB Hotels aims to enhance guests' vacations through well-designed facilities and engaging activities. Targeting both leisure and family travelers, THB Hotels offers various packages, including cycling tours in Mallorca and golf experiences in Costa del Sol. The company places a strong emphasis on sustainability, promoting eco-friendly practices while ensuring a welcoming atmosphere for all guests. Visitors can easily explore available options and make reservations directly through the company's website, where they can also find special offers and last-minute deals.
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