Ticketmaster Schweiz is a leading ticketing platform in Switzerland, specializing in the sale of tickets for a wide range of events, including concerts, sports, theater, and festivals. The company provides a user-friendly online interface where customers can easily browse and purchase tickets for their favorite events, ensuring a seamless experience from selection to checkout. Targeting event-goers across various demographics, Ticketmaster Schweiz caters to individuals looking to secure tickets for both local and international events. By partnering with event organizers, the company offers a comprehensive selection of tickets, making it a go-to resource for entertainment enthusiasts in Switzerland. With its commitment to providing reliable service and a diverse range of events, Ticketmaster Schweiz continues to be a prominent player in the events and entertainment ticketing industry.
Ticketmaster Schweiz receives mixed feedback from its users, reflecting both positive experiences and significant frustrations. Many customers appreciate the uncomplicated purchasing process, describing it as clear and reliable, with some even labeling Ticketmaster as their trusted platform for ticket purchases over the years.
However, a substantial number of reviewers express dissatisfaction, particularly regarding customer service and refund issues. Complaints frequently mention delays in receiving refunds for canceled events, such as the Linkin Park concert, with some users waiting over a month for resolution. Additionally, there are concerns about the inability to transfer tickets on the day of the event, which has led to disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 3.9 | 13 |
| Jun 25 | 3.8 | 22 |
| Jul 25 | 2.7 | 11 |
| Aug 25 | 3.3 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“L'achat de ticket est facile et compréhensible”
“I contacted customer service right away but their responses were unhelpful and showed no willingness to resolve the i...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.5 out of 5 (good) | 100 out of 100 | 2.4 out of 5 (poor) | — | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Schweiz is #4 of 5 on overall rating in this group. On website & app, Dream Car Giveaways scores higher (4.1 vs 2.4).
60 reviews of Ticketmaster Schweiz. Filter by what matters to you.
À la réception des tickets, pas d information sur les cartes cadeaux et cordons commandées et pas de possibilité de réclamation commande. Ce n est que plus tard que j ai reçu l information du non envois a l étranger et procédure de récupération au guichet, ce qui a très bien fonctionné ensuite et les cartes cadeaux m ont bien été remise sous enveloppe au guichet sur place 👍🏻
Not being able to transfer my second ticket to the person with I was, was a pain. He couldn’t go to the toilets alone…
- pratique pour réserver des billets - simple et compréhensif - problème de réservations places encore libres / places - assurance ajoutée automatiquement, plus simple si à choisir
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 33% are 1–2★.
Fribourg n’est pas à la hauteur pour recevoir ce genre d’événement…il nous fallut un temps incroyable pour pour pouvoir se parquer, je préfère descendre à Genève, c’est plus rapide…même avec travaux sur autoroute , et nous avons le temps de prendre un verre….et les parking ne sont pas aussi onéreux qu’à fribourg 10.- jamais je n’ai payé ce prix à Genève. Ensuite nous étions placé entrée En rangé 1 alors par apport à Genève la scène n’est pas assez longue car à Genève où je vais régulièrement nous sommes bien placé si je prends ce genre de place . Les places sont trop serré, ou mettre ses genoux??? Et en plus la sono était affreuse, ça résonnait…et les écrans nous ne les voyons pas sans se dévisser la tête. Alors plus jamais…..et je plains les personnes qui prennent ces places pour les matchs de hockey…autant être debout.
Ticketmaster Schweiz is a leading ticketing platform in Switzerland, specializing in the sale of tickets for a wide range of events, including concerts, sports, theater, and festivals. The company provides a user-friendly online interface where customers can easily browse and purchase tickets for their favorite events, ensuring a seamless experience from selection to checkout. Targeting event-goers across various demographics, Ticketmaster Schweiz caters to individuals looking to secure tickets for both local and international events. By partnering with event organizers, the company offers a comprehensive selection of tickets, making it a go-to resource for entertainment enthusiasts in Switzerland. With its commitment to providing reliable service and a diverse range of events, Ticketmaster Schweiz continues to be a prominent player in the events and entertainment ticketing industry.
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