very helpful
Zam has been very helpful and has assisted me every step of the way.

Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees. Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.
Platinum Services receives overwhelmingly positive feedback from its clients, with many praising the promptness and professionalism of the staff. Reviewers frequently highlight the supportive nature of agents like Mustapha, Elijah, and Raneen, who provide reassurance and guidance throughout the university application process.
Customers appreciate the excellent communication and personalized assistance, noting that the team is genuinely invested in their success. Many express gratitude for the patience and understanding shown, particularly towards older students or those with special needs. However, a few reviews mention issues related to data handling and after-service support, indicating that there may be room for improvement in these areas.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 399 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 11 |
| Jan 25 | 5.0 | 12 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 5.0 | 13 |
| May 25 | 5.0 | 9 |
| Jun 25 | 4.9 | 11 |
| Jul 25 | 5.0 | 23 |
| Aug 25 | 4.9 | 14 |
| Sep 25 | 4.9 | 9 |
| Oct 25 | 4.5 | 8 |
| Nov 25 | 5.0 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 399 most recent reviews.
“Platinum Services were really supportive”
“Customer service not helpful, do not tell you how to file a complaint or SAR - they do not remove your details from t...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | −2% | 399 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 25 |
Bottom line: Platinum Services is #3 of 5 on overall rating in this group.
399 reviews of Platinum Services. Filter by what matters to you.
I would like to give a big thank you to Zam! For helping out to get started with my journey, not once did I feel alone or lost. Zam gave me all the help I need and guided me along the way. I struggle with my dyslexia and he made me feel so comfortable and gave me the support I need. Thank you so much Zam and platinum services
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Working with platinum services has been a pleasure not only are they very welcoming they are reliable they work hard to help there clients be successful on there journey to a greatness of learning I am greatful as they really got me the support I needed to get me onto my course I’d recommend platinum services anyday I have forwarded there services on to a few friends who are really interested in studying…
I don’t think I would have applied without them!
A very professional and friendly service. I would recommend and use again. Slaine Montgomery
Thank you Hannah I had an amazing experience with platinum service.Hannah was helping me from the very beginning for every single thing.Most of all, she is always available whenever I need to ask anything which is the most important thing. Once again, thank you!!
I had a good experience with Hannah platinum she was really helpful,and sweet, as any time I needed help she was there for me and she take her time and makes sure I know what am doing and understand.
Platinum is the best service I have ever heard of at the start I thought these guys were not what they seemed to be and then I signed up and now my LIFE HAS CHANGED I never thought I could start university, especially without my A levels. THANK YOU THANK YOU THANK YOU. MY MUM ALSO IS SOO PROUD OF ME YOU GUYS ARE THE BEST EVERRRR!!!!! I AM NOW A STUDENT GUYS JUST SIGN UP AND LISTEN TO THEM PLEASE. Amjed you stayed by my side for 2 years and never even got angry at me even though I shouted at you and swore when we first spoke you kept it sooooo real with me !! if I ever see you I will buy you anything you want !
Tyra gave me outstanding support and I'm very grateful for this as I am now in university, thanks to Tyra and the team. I would definitely refer a friend
i really thought that this was to good to be true, so i signed up but was still skeptical but Hannah helped me with the process from the start till now, cant wait to start my new journey. so if you.re reading this and thinking about it, absolutely go for it!
I just want to say a massive shoutout to Finoola and Rhys at Platinum services with their non-stop support and help with gaining me a place at lccm, thankyou guys so much for fighting my corner and believing in what you see in me! Thankyou Guys Keefy
Guilia has been a great help to me ! She’s there for me from the start even at my downfalls with out her I really don’t know what i would do thank you once again Guilia you have changed my life !❤️
Hi I want to say a great thank you to Hannah from platinum services she was great help the whole way through and so polite and friendly. My outcome was successful I can't repeat how helpful she is the outcome put a big smile on my face. I can't recommend her any more. Must go-to - Hannah from platinum services xxx Sade Chambers
Thanks Giulia , has helped me thoroughly submit my application . I appreciate your help as without you I wouldn't have been able to follow through . many thanks Giulia for everything you did to me .
At first, I thought this was too good to be true, but this is legit, upon speaking to Hannah West, the empathy and attention she gave me, genuine. They listen to your needs and goals, take it step by step, non pressurised feel to it all. Thank you for giving me a second chance at my dream.
I would like to highly recommend Platinum Services to anyone looking to make a positive change in their life through education. From my personal experience, I can attest to the exceptional service and expertise provided by this company. The guidance and support of their team member, Hannah West, has been invaluable to me and I am forever grateful for the opportunity to experience the great work from such a dedicated team. Thanks to their assistance, I was able to secure an offer to university despite not having the necessary qualifications. Their commitment to helping individuals achieve their goals is truly admirable and I cannot recommend them enough. If you are considering making a change in your educational journey, I highly recommend reaching out to Platinum Services for their exceptional services. Sincerely. Henry Etefia.
I felt at ease and comfortable working with platinum services who not only helped me get a place at my chosen university but also assisted me with my application process including person statement. Platinum services kept in contact with my progress throughout my degree. I would well recommend their service's 100% trustworthy and dependable. Sorry if it's alot to read i just had to say how i feel. THANK YOU ALL!!
Supportive team and professional service specifically Amjad.i do believe that he played as cornerstone in applications.thanks amged thanks platinum service
Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees. Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.
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