Very good!
They streamlined the whole process and were very responsive. In particular zamen Was really helpful and patient while helping apply, would recommend.

Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees. Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.
Platinum Services receives overwhelmingly positive feedback from its clients, with many praising the promptness and professionalism of the staff. Reviewers frequently highlight the supportive nature of agents like Mustapha, Elijah, and Raneen, who provide reassurance and guidance throughout the university application process.
Customers appreciate the excellent communication and personalized assistance, noting that the team is genuinely invested in their success. Many express gratitude for the patience and understanding shown, particularly towards older students or those with special needs. However, a few reviews mention issues related to data handling and after-service support, indicating that there may be room for improvement in these areas.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 399 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 11 |
| Jan 25 | 5.0 | 12 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 5.0 | 13 |
| May 25 | 5.0 | 9 |
| Jun 25 | 4.9 | 11 |
| Jul 25 | 5.0 | 23 |
| Aug 25 | 4.9 | 14 |
| Sep 25 | 4.9 | 9 |
| Oct 25 | 4.5 | 8 |
| Nov 25 | 5.0 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 399 most recent reviews.
“Platinum Services were really supportive”
“Customer service not helpful, do not tell you how to file a complaint or SAR - they do not remove your details from t...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | −2% | 399 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 25 |
Bottom line: Platinum Services is #3 of 5 on overall rating in this group.
399 reviews of Platinum Services. Filter by what matters to you.
They streamlined the whole process and were very responsive. In particular zamen Was really helpful and patient while helping apply, would recommend.
Working with Zak from platinum was so helpful and made me feel so confident and happy with myself, feeling like I can do something I’ve always wanted to do and it is still possible and he made me believe in myself more. Thank you zam you’ve been a great help honestly
Zamen at platinum services was just so friendly and helpful. Deffenetily the go to person. Explain everything with the best detail possible and helped as much as he could.
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I had the pleasure of working with Zam, and I couldn’t be more impressed. He really took the time to honestly listen to my needs and made me feel comfortable sharing information with him. What stood out the most was how he personalized his advice and approach to suit my specific goals. He made sure everything was clear and tailored to my situation. On top of that, he’s a great salesman, making the entire process feel smooth and stress-free, got my application sent to the university in less than 2 hours.Highly recommend his services to anyone looking for expert guidance!
Zam made the process of joining Lccm really easy , friendly, professional and informative but easy to understand too. Easing any doubts. Thank you Zam
Zamen has been extremely helpful in dealing with my case very comforting in making sure all areas are discussed very happy with my services with them and would recommend to anyone looking for help in the educational process great staff thanks again!
I had a really great guy called zam help my out with my application made the process quick and easy
I have been left with a great sense of excitement about the upcoming year. Having met with Jahed at Platinum Education, he explained all the various options available to me and we made a solid plan together. I could see straight away that Jahed wanted the best option available to boost my career opportunities in the future. The whole platinum team were very kind and useful and also promptly responded to emails and messages and made my to do list a lot more clear and easy to follow. It was a very smooth process thanks to Platinum and Jahed and I recommend them to anyone who is looking to advance their education and career prospects
I was looking to enroll in an online university program so I could balance my full-time job and personal aspirations, and Giulia was there to guide me through the process step-by-step. What I appreciated most about working with Giulia was her warmth and genuine care for helping me succeed. She checked in regularly, addressed all my questions promptly, and offered valuable advice along the way. Giulia truly went above and beyond to ensure I had a smooth and stress-free enrollment experience. Thanks to Giulia's help, I was able to get accepted into an online university program that perfectly suits my needs right now.
Cold call and cold email - failing to provide how they've gotten my details. I already have a masters degree so unsure why theyre contacting me or how. Customer service not helpful, do not tell you how to file a complaint or SAR - they do not remove your details from their database either. EDIT 08/11/24: I have never signed up for enrolment services to university as I already have an MSc, it's not until I asked for an SAR (after requesting my details be removed 7 times prior) that they very quickly removed my details. Definitely in breach of GDPR.
Amazing service!!! So helpful I really happy !!!Hanna service is just incredible.She helped to me from first steps .
What I liked specifically was that Zam shows that he cares and he’s genuine. He’s a fast at replying and gets the job done he’s the man you need on your team
This company is got the best customer service. They are well attentive to customer needs and help made it easy with every aspect of the process of submitting the application easy for the one in need of help in submitting the application. Zam is an amazing guy. One in a billion. Honestly best customer service ever. Incomparable to anything I have experience out there in terms of great customer service. The service is amazing. Five Star 🌟 definitely.
Great service from zam at platinum, he was great help in getting my application submitted to my university of choice
Platinum Services is a consultancy firm specializing in university application guidance for students seeking higher education in the United Kingdom. The company offers free expert support to UK and EU students, assisting them with the admissions process, personal statement development, and course selection for foundation, undergraduate, and postgraduate degrees. Targeting a diverse clientele, including individuals with varying qualifications and work experience, Platinum Services aims to simplify the often complex university application journey. Their mission is to promote universal access to higher education, ensuring that all students receive the necessary support to achieve successful enrollment in UK universities.
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