Very professional service
Most online services aren't professional because they don't have to see their clients face to face, but this service has done a phenomenal job of being professional.

UpGrow is an AI-powered Instagram growth service that specializes in helping users increase their real followers on the platform. By utilizing a proprietary growth engine developed over five years, the company offers organic growth solutions without the use of bots or fake accounts. UpGrow's services are designed for a diverse range of customers, including individual Instagram users, influencers, and businesses across various niches such as fashion, fitness, food, travel, and technology. With a commitment to providing guaranteed growth results, UpGrow prioritizes safe and reliable methods for enhancing social media presence. The company offers various plans, featuring 24/7 chat support and a user-friendly interface, making it accessible for users seeking to boost their Instagram engagement effectively. As a trusted resource in the social media landscape, UpGrow aims to deliver significant growth outcomes for its clients.
Upgrow receives high praise from many customers for its effective service and impressive follower growth. Reviewers frequently highlight the quick results, with some reporting significant increases in followers within just a few days.
The support team is noted for being responsive and helpful, resolving issues like incorrect follower origins promptly. However, a small number of consumers express concerns about the service, labeling it as a potential scam and mentioning difficulties with cancellations. Despite these criticisms, the majority of feedback emphasizes the professionalism of the staff and the overall positive experience with Upgrow. Customers appreciate the organic growth approach and recommend the service for those looking to enhance their online presence. Overall, Upgrow is viewed positively, with a strong emphasis on successful growth outcomes.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | +1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.4 | 16 |
| Sep 24 | 1.0 | 45 |
| Oct 24 | 3.7 | 82 |
| Nov 24 | 4.6 | 102 |
| Dec 24 | 3.5 | 25 |
| Jan 25 | 1.8 | 26 |
| Feb 25 | 3.8 | 83 |
| Mar 25 | 3.5 | 87 |
| Apr 25 | 3.8 | 77 |
| May 25 | 4.4 | 163 |
| Jun 25 | 4.8 | 173 |
| Jul 25 | 4.6 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“There was a mix up at first when using it because the followers weren't from the right place but after consulting the...”
“This is an absolute scam”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.3 out of 5 (poor) | 4.9 out of 5 (good) | +26% | 1,000 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 2.2 out of 5 (poor) | 3.9 out of 5 (good) | +213% | 216 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 161 |
Bottom line: Upgrow is #3 of 5 on overall rating in this group. On value, Newswire.com scores higher (4.1 vs 2.3).
1,000 reviews of Upgrow. Filter by what matters to you.
Most online services aren't professional because they don't have to see their clients face to face, but this service has done a phenomenal job of being professional.
I can't write the best review since it's only been a few days but I'm already seeing improvements on my accounts.
This is an absolute scam. I have been trying for months to cancel and no one every answers the live chat. And that is the only option to cancel. They also increased the price by $200 with out informing me. I have been dealing with this for over a year. This company has stolen thousands of dollars from me. DO NOT TRUST RESPONSE: Jessica... I have emailed that address at least 50 times with no reply. And the chat is an joke! It forever says "Back tomorrow". Tried to message it at least once per week for the past several months
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I highly recommend this service. They know what to do and actually get you results.
I received a one month subscription as a gift and it turned out to be great!
I'm throughly impressed with not only the results that I've had, but also with the customer service. They are very respectful and they know a lot about Instagram as well.
They are the best service out there. I've used a couple but none of them are like this.
They are running a scam. They make it impossible to cancel your membership. I have sent them messages via live chat & email - no response. UPDATE: Still refuses to cancel or refund me. They are asking me to setup a meeting via calendly... the link doesn't even work
I was expecting a little bit more than 1.5k followers, but it is my first month and my page is niche.
There is nothing like upgrow out there.
It worked quickly for me. Maybe I just got lucky because it seems like it took everyone a little longer to start seeing results.
It's not the fastest service out there, but it's organic and that's what matter for me. If you want instant followers, bots are a better option for you.
This is the best company i've used to grow my clients' accounts. I've tried out a bunch of different companies but this one ha been the best.
I've had good results so far and I'm hoping this protgress will continue.
The results are good and so is the customer service.
The customerservive team gave me helpful advice on how to get ecen more followers and optimize our page to target our audience.
Amount in dispute $299 I signed up for a one-month discounted trial with UpGrow.com, which advertises itself as an “AI-powered organic Instagram growth” service. Their homepage claims to deliver real, engaged followers using advanced targeting based on niche, location, age, gender, hashtags, and language — and they explicitly state they do not use bots or spam. However, shortly after signing up, it became clear that the service did not deliver on its promises. The followers I received were clearly fake, spam accounts, or bots. There was no real engagement, and none of the followers matched the targeting criteria they advertised. In short, I did not receive the service I was promised. I attempted to contact UpGrow multiple times. I used their live chat feature on three separate occasions, each time entering my email and the issue, and each time being told an agent would follow up the next day. No one ever responded. I also emailed support@ and received no acknowledgment or reply. Additionally, I called the phone number listed on their website and left a voicemail but received no response. This company is making false advertising claims, delivering a misleading and non-functional service, and ignoring all legitimate customer support inquiries. I am requesting that this matter be investigated and that appropriate action be taken to protect other consumers from being misled or charged under similar false pretenses. I am a resident of California. Under California law, businesses are required to provide a simple and accessible method for canceling subscriptions online. UpGrow.com does not provide an option to cancel through the website or account dashboard, which may constitute a violation of California’s Automatic Renewal Law (ARL).
Terrible service. Avoid at all costs. Yes, AppGrow delivers the followers — but they are completely fake. They come from random countries, have zero engagement, and are entirely off-target. Not only is this useless, it actually damages your account. Because these fake followers don’t interact, the Instagram algorithm gets thrown off, and your organic reach drops to zero. The only real “solution” is to close your account and start from scratch — so it ends up being worse than doing nothing. Customer service is basically non-existent. They only reply if you’re trying to upgrade or spend more. Otherwise, the chat is dead, and the only way to get a response is to threaten legal action via email. Honestly, it’s a scammy setup that can seriously harm your brand.
I haven't been disppointed with their service so far and I've been using them for 2 months.
Extremely Disappointed – SCAM WEBSITE! Unauthorized Charges After Unsubscription – BE CAREFUL My experience with Upgrow has been a nightmare. They charged me $800 months after I unsubscribed — an unauthorized charge that I am still waiting to be refunded for. There is absolutely no way to reach anyone by phone or email to resolve this. This feels like a scam designed to take your money without any customer support. Please be very careful if you consider using their services.
UpGrow is an AI-powered Instagram growth service that specializes in helping users increase their real followers on the platform. By utilizing a proprietary growth engine developed over five years, the company offers organic growth solutions without the use of bots or fake accounts. UpGrow's services are designed for a diverse range of customers, including individual Instagram users, influencers, and businesses across various niches such as fashion, fitness, food, travel, and technology. With a commitment to providing guaranteed growth results, UpGrow prioritizes safe and reliable methods for enhancing social media presence. The company offers various plans, featuring 24/7 chat support and a user-friendly interface, making it accessible for users seeking to boost their Instagram engagement effectively. As a trusted resource in the social media landscape, UpGrow aims to deliver significant growth outcomes for its clients.
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