Customer service is top notch
The customer service is top notch. I've never had customer service like this. Only if all companies were aber to be as helpful and as courteous as these guys are.

UpGrow is an AI-powered Instagram growth service that specializes in helping users increase their real followers on the platform. By utilizing a proprietary growth engine developed over five years, the company offers organic growth solutions without the use of bots or fake accounts. UpGrow's services are designed for a diverse range of customers, including individual Instagram users, influencers, and businesses across various niches such as fashion, fitness, food, travel, and technology. With a commitment to providing guaranteed growth results, UpGrow prioritizes safe and reliable methods for enhancing social media presence. The company offers various plans, featuring 24/7 chat support and a user-friendly interface, making it accessible for users seeking to boost their Instagram engagement effectively. As a trusted resource in the social media landscape, UpGrow aims to deliver significant growth outcomes for its clients.
Upgrow receives high praise from many customers for its effective service and impressive follower growth. Reviewers frequently highlight the quick results, with some reporting significant increases in followers within just a few days.
The support team is noted for being responsive and helpful, resolving issues like incorrect follower origins promptly. However, a small number of consumers express concerns about the service, labeling it as a potential scam and mentioning difficulties with cancellations. Despite these criticisms, the majority of feedback emphasizes the professionalism of the staff and the overall positive experience with Upgrow. Customers appreciate the organic growth approach and recommend the service for those looking to enhance their online presence. Overall, Upgrow is viewed positively, with a strong emphasis on successful growth outcomes.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | +1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.4 | 16 |
| Sep 24 | 1.0 | 45 |
| Oct 24 | 3.7 | 82 |
| Nov 24 | 4.6 | 102 |
| Dec 24 | 3.5 | 25 |
| Jan 25 | 1.8 | 26 |
| Feb 25 | 3.8 | 83 |
| Mar 25 | 3.5 | 87 |
| Apr 25 | 3.8 | 77 |
| May 25 | 4.4 | 163 |
| Jun 25 | 4.8 | 173 |
| Jul 25 | 4.6 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“There was a mix up at first when using it because the followers weren't from the right place but after consulting the...”
“This is an absolute scam”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.3 out of 5 (poor) | 4.9 out of 5 (good) | +26% | 1,000 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 2.2 out of 5 (poor) | 3.9 out of 5 (good) | +213% | 216 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 161 |
Bottom line: Upgrow is #3 of 5 on overall rating in this group. On value, Newswire.com scores higher (4.1 vs 2.3).
1,000 reviews of Upgrow. Filter by what matters to you.
The customer service is top notch. I've never had customer service like this. Only if all companies were aber to be as helpful and as courteous as these guys are.
Growing by myself seemed impossible so I had to get some help. I was looking at different growth service and this one appeared to be the best so I went with them. They have really gotten me the growth I was looking for.
The entire service is easy to use. I didn't run into any problems so I have no complaints at all. I highly recommend them.
UpGrow is a helpful service. They have been the most helpful growth service that I have ever used. I could never get consistent results from the other ones that I used.
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They're a life saver. I didn't know what todo when I started to lose folloers so I turned to them. They really have saved me a lot of time and money and got all the followers I lost back!
The support team is very dedicated to providing the best for their customers. They're always available to help me out even if it's something very simple like a question.
Using them makes it easy to reach more people. I'm able to select audiences tyhat I usially don't get so I camn expand my audience. The tergeted followers feature is reall helpful.
Their setrvice is very straightforeard and direct. I just had to pick a subscription and pick what followers I want to get and they immeditately started to work on my account.
This is the perfect solution if you are looking to grow. No other service (at least that I have seen) has been able to grow my account like they have.
Their website is very user friendly. I'm not that great with technoligy but I was able to understand everything on there including the dashboard and all of thye tools.
I can interact with my followers since they are real and not bots or fake accounts. I know that if reply to a comment, I will always get another reply from them.
I got more followers than I thought I was going to get. It was a very nice surprise to reach my goal much quicker than I thought I'd reach it.
Using UpGrow has worked out vary well for my business. I was able to get followers for my account that were interested in my business. Some of these followers became customers which has been great.
Using UpGrow is the easiest way to become an influencer. It's still hard to become an influencer since you have to always post quality content, but UpGrow makes it the easiest to become one. It took time but I'm now able to use Instagram as a primary income and that's all because of UpGrow.
I've looked at many different growth servicesa and out of all of them, this service was priced the best. It's even cheaper than some of the bot services that I looked at.
Using their service has been time saving. I no longer have to spend a lot of time on Instagram trying to get people to follow me. UpGrow does all of that for me.
I'm relatively new to Instagram and wanted a growth service to give me a boost since I had just started my account not too long ago. After doing some researching, this service seemed like the best option and after using them for a month, they have proven to be the best.
UpGrow is my go to for growth. I help people grow their companies and I always tell them to use UpGrow to grow their Instagram accounts. There is no other service that's better than them.
Impossible to cancel! I got charged triple the amount and wanted to cancel weeks ago! They told me I can just get in touch with their chatbot but I never hear back, I got in touch with the support and contact email I found online, but they told me they’re a different company and they have a lot of people reaching out to them. Please send me the contact email I need to reach out to to finally cancel my subscription!
Upgrow is always on their game. They know just to get organic growth that is tailored to each user. Great product and a great team to work with.
UpGrow is an AI-powered Instagram growth service that specializes in helping users increase their real followers on the platform. By utilizing a proprietary growth engine developed over five years, the company offers organic growth solutions without the use of bots or fake accounts. UpGrow's services are designed for a diverse range of customers, including individual Instagram users, influencers, and businesses across various niches such as fashion, fitness, food, travel, and technology. With a commitment to providing guaranteed growth results, UpGrow prioritizes safe and reliable methods for enhancing social media presence. The company offers various plans, featuring 24/7 chat support and a user-friendly interface, making it accessible for users seeking to boost their Instagram engagement effectively. As a trusted resource in the social media landscape, UpGrow aims to deliver significant growth outcomes for its clients.
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