Young Living Essential Oils reviews & trust report
Young Living Essential Oils is a globally recognized leader in the production and distribution of essential oils and related products. The company is known for its proprietary Seed to Seal® process, which emphasizes the commitment to purity and authenticity in its essential oil offerings. Young Living provides a wide range of essential oils, blends, and wellness products designed to support individual lifestyles, health, and personal care.
The company's customer base includes individuals and families seeking natural wellness solutions, as well as wellness advocates and distributors interested in promoting essential oils. With a presence in numerous countries, Young Living aims to cater to diverse markets by offering localized shopping experiences and products tailored to various cultural preferences. Through its extensive catalog, the company seeks to empower customers by providing high-quality essential oils that enhance their well-being.
Young Living Essential Oils has a mixed customer experience.
Young Living Essential Oils receives mixed feedback from consumers, reflecting both appreciation and frustration. Many customers express satisfaction with the quality of the oils, noting their effectiveness and value, with some even declaring them the best on the market.
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However, a significant number of reviewers criticize the company's customer service, describing it as poor and unresponsive. Complaints about complicated ordering processes and unexpected charges are common, with some customers feeling misled about the rewards program. Additionally, issues with product quality, such as defective diffusers, further contribute to dissatisfaction. While some individuals have had positive experiences, the overall sentiment leans towards disappointment due to the prevalent customer service issues.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.9
177
100%
+0.6
● Low
2.9 / 5 overall
=
177 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.1▲ 0.6
12-month avg
2.7
All-time
2.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.8
4
Sep 24
2.6
5
Oct 24
4.6
10
Nov 24
1.0
3
Dec 24
5.0
2
Jan 25
2.5
4
Feb 25
1.0
4
Mar 25
1.0
2
Apr 25
5.0
1
May 25
3.0
3
Jun 25
2.0
2
Jul 25
1.3
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 177 most recent reviews.
Top praiseof 82 positive reviews
Customer service11%
9 mentions
Quality11%
9 mentions
Prices & value5%
4 mentions
Selection2%
2 mentions
“I do not work for the company just a customer who is buying the oils and other products again”
On “Customer service” · Sep 27, 2024
Top complaintsof 92 negative reviews
Customer service28%
26 mentions
Pricing15%
14 mentions
Refund9%
8 mentions
Shipping7%
6 mentions
“While the products may be of ok quality, the customer service and delivery process are unacceptable”
On “Customer service” · Jul 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Spa & Wellness.
Overall rating and review count for this company and similar companies
Twee sterren omdat de olieen fijn zijn. Anders 1 ster, want het goud van mijn desert mist diffuser bladdert er al binnen 3 maanden vanaf , enige reactie van de klantenservice.. helaas dit zijn gewoon gebruikerssporen dus daar zit geen garantie op. Dus ben je op zoek naar hoogwaardige diffusers die lang mooi blijven, raad ik deze dus niet aan!
These are pretty darn expensive essential oils. 15 ml copaiba oil for 65$? That is nuts. The only thing I use this brand for is using essential oils internally, but that is it.
Die Öle sind qualitativ hochwertig, aber das sind die Öle der einheimischen Mitbewerber auch.
Die Öle sollen vom Anbau bis Abfüllung nachverfolgbar sein, das sind die Öle der einheimischen Mitbewerber auch.
Das grosse Rayon an Produkten die mit ätherischen Ölen angereichert sind ist mittlerweile grösser als die Paletten an Ölen und massiv überteuert.
Also:
Augen auf, Young Living ist in erster Linie eine MLM, sprich Multi Level Marketing Firma vom System Tupperware.
Ist es sinnvoll Produkte 2x um die halbe Welt zu fliegen? Das dürft ihr für euch entscheiden.
Ebenso der massive Verpackungsaufwand.
Die Diffusoren bekommt ihr auch preiswerter im Handel.
Kauft euch reine Öle von einheimischen Herstellern in der Apotheke.
Die kosten nicht mehr, deren Hersteller haben zwar keine Hochglanzwebsite, aber ehrliche Produkte.
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This company customer service is very poor, you can't get through when you call and when you send emails they never respond. I've tried to cancel monthly orders and they didn't complete it and still took my money.
Die Produkte sind gut.
Der Service unterste Schublade.
Seit Monaten will ich meine automatische Bestellung, ALS kündigen. Obwohl ich mehrfach gekündigt und meine Einzugsermächtigung zurück gezogen habe, werden mir weiterhin Päckchen gesendet.
Links funktionieren nicht. Immer dann wenn ich kündigen möchte, wohlgemerkt!
Ett typiskt koncept där man mjölkar kunder på pengarna med krångliga regler och gärna skickar dej oönskade paket som står dej dyrt. Tyvärr får du skylla dej själv. Ditt eget fel att du inte kan reglerna och "vi kan absolut inte häva transporten". "Ditt eget problem."
Och "våga inte krångla för då förlorar du dina surt förvärvade poäng!"
"Våga inte krångla för då förlorar du dina fantastiska gudomliga poäng!?", är budskapet som likt en papegoja repeteras av supporten. "Betala bara och allt blir bra. Kan du inte reglerna?"
Tips!
Genomskåda deras system. Om du inte är advokat eller har kontroll på internationella rättigheter och energi att brottas med en tvålhal motståndare så handla för tusan inte av dessa.
Om det är intressant har de i alla fall produkter som verkar vara kvalitativa och en tillgänglig kundservice - även om den svenska avdelningen är obefintlig så du tvingas välja engelska.
This company is too expensive. $12 plus shipping for a tube of Toothpaste? I get the ingredients may be better but $12? Also, $30 for a tiny laundry detergent? I didn't even really see a huge difference in the way it lifted stains from Arm & Hammer. You don't get enough for the money you spend with them because they have middle men. It's not realistic to keep up with unless you start selling it and succeed. Which I don't want to do.
Delivery delay has been ongoing since the start of pandemic last year April 2020 and still unresolved towards this day post Brexit to the U.K. and you’d have thought by now that this delivery logistic issue would have been resolved?
I bought some of their deodorant and liked it so I got talked into signing up for the year membership knowing I'd be needing more deodorant and if you are a member you get a discount. Every time I have gone back on that website (which is about every week for months and months) they have only had this deodorant in stock ONCE. A lot of the other ones are out of stock always also. What a scam. Won't be signing up for their "membership" again.
This company uses dodgy business practises in Australia. I’ve been a distributer with them for 6 months but today I had to report them to the ACCC for doing something that doesn’t comply with our laws here in this country. They’ve lost my trust.
The oils are good but super expensive. It is way above necessity. I think young living is abusing the fact that there is a lot of unclearness in this business with it not being in the foodlaw, and charging the jackpot for all of their products. Even the difuser is way above normal prices. Even if you get the best deals possible, it is still ridiculously expensive. Even though the oils are good, I still regreted buying my first kit because I personaly do not think it was worth this amount of money. (Also make sure you do not accidently check the monthly member box when ordering your first kit..:/ ) I've decided to just go the trial and error path to find a cheeper brand that is also pure and honest. They are there folks, no need to spend this amount of money on 5ml oils. Young and living acts like they are the only one out there, this is just not the case.
No different to any other oils but 5x the price, dishonestly use a ‘psychic’ to offer readings if oils are purchased, once signed up it’s a monthly thing don’t hear from the psychic for the free session promises again and after multiple emails no help to cancel the products or reply.
Young Living Essential Oils is a globally recognized leader in the production and distribution of essential oils and related products. The company is known for its proprietary Seed to Seal® process, which emphasizes the commitment to purity and authenticity in its essential oil offerings. Young Living provides a wide range of essential oils, blends, and wellness products designed to support individual lifestyles, health, and personal care.
The company's customer base includes individuals and families seeking natural wellness solutions, as well as wellness advocates and distributors interested in promoting essential oils. With a presence in numerous countries, Young Living aims to cater to diverse markets by offering localized shopping experiences and products tailored to various cultural preferences. Through its extensive catalog, the company seeks to empower customers by providing high-quality essential oils that enhance their well-being.