Zeetours Cruises is a specialized travel agency based in the Netherlands, dedicated to booking cruise vacations for a diverse clientele. With over 60 years of experience in the cruise industry, the company has established itself as a trusted provider for travelers seeking tailored cruise experiences. Zeetours Cruises offers a comprehensive selection of cruise options, catering to various interests and budgets, ensuring customers can find the perfect voyage to suit their needs. The company primarily serves leisure travelers looking for memorable holiday experiences at sea. Its user-friendly website, zeetours.nl, facilitates easy navigation and booking, allowing customers to explore different cruise itineraries and destinations. With a focus on enhancing customer satisfaction, Zeetours Cruises continuously seeks to improve its services through data-driven insights and personalized offerings.
Zeetours Cruises receives a significant amount of negative feedback from customers, with many expressing frustration over poor service and communication. Reviewers frequently mention issues with responsiveness, stating that they often face long wait times or are unable to reach anyone at the company when problems arise.
Complaints about booking errors and lack of support during cruises are common, with some customers feeling abandoned when issues occur. However, there are a few positive remarks about the quality of the cruises themselves and instances of good service, particularly when problems are escalated. Some customers appreciate the assistance they received in resolving issues during their trips. Despite these positives, the overwhelming sentiment is one of dissatisfaction, leading to a strong recommendation to avoid this travel company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 21 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 2 |
| May 25 | 3.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
“De Cruise is nog niet begonnen maar ik vind de service heel goed”
“2023 eerste cruise geboekt bij Zeetours, schip Costa Favolosa, middenlandse zee”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.0 out of 5 (poor) | 100 out of 100 | 2.8 out of 5 (fair) | — | 21 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −1% | 1,014 |
Bottom line: Zeetours Cruises is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 2.8).
21 reviews of Zeetours Cruises. Filter by what matters to you.
Fantastische cruise gehad met de MSC Fantasia. Op de laatste dag zouden we Istanbul in gaan en dan einde middag vandaar vliegen. Vanwege 1 mei zat Istanbul dicht en konden we óf de avond ervoor van boord en zelf een hotel boeken óf in de ochtend voor 6 uur van boord zijn en een dag op de luchthaven verblijven. Geen begrip van Zeetours dat we optie 1 gekozen hadden, voor ons geen Zeetours meer.
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Zeetours Cruises is a specialized travel agency based in the Netherlands, dedicated to booking cruise vacations for a diverse clientele. With over 60 years of experience in the cruise industry, the company has established itself as a trusted provider for travelers seeking tailored cruise experiences. Zeetours Cruises offers a comprehensive selection of cruise options, catering to various interests and budgets, ensuring customers can find the perfect voyage to suit their needs. The company primarily serves leisure travelers looking for memorable holiday experiences at sea. Its user-friendly website, zeetours.nl, facilitates easy navigation and booking, allowing customers to explore different cruise itineraries and destinations. With a focus on enhancing customer satisfaction, Zeetours Cruises continuously seeks to improve its services through data-driven insights and personalized offerings.
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