AllClear Travel Insurance is a specialist provider of medical travel insurance in the UK, catering to individuals of all ages and those with pre-existing medical conditions. The company offers a range of travel insurance policies that include coverage for various medical needs, ensuring that travelers are protected during their trips. Their services feature up to £25,000 in cancellation cover and unlimited medical and repatriation coverage, alongside 24/7 emergency assistance.
Targeting travelers who may face challenges securing insurance due to age or health conditions, AllClear Travel Insurance emphasizes the importance of having reliable coverage in case of unforeseen events. The company operates a dedicated UK call center, providing assistance and quotes to customers, and has garnered positive reviews for its customer care. With a focus on transparency and support, AllClear aims to meet the diverse needs of its clientele while ensuring peace of mind when traveling.
AllClear Travel Insurance has a positive customer experience.
AllClear Travel Insurance receives overwhelmingly positive feedback from customers, highlighting the helpfulness and professionalism of its staff. Reviewers frequently mention the friendly and patient service, with specific praise for representatives like Kriss and Chelsea, who make the insurance purchasing process easy and reassuring.
Read full summaryShow less
Many appreciate the clear communication and thoroughness in addressing their needs, ensuring they feel comfortable with their policies. While the majority of experiences are positive, a few customers express concerns regarding auto-renewal issues and confusion over policy details. Overall, AllClear Travel Insurance is recognized for its excellent service and competitive pricing, making it a highly recommended choice for travelers seeking coverage.
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.9
12-month avg
4.9
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 25
4.9
1937
Aug 25
4.7
3
Sep 25
4.8
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 491 positive reviews
Helpful support42%
204 mentions
Easy to use26%
128 mentions
Friendly staff23%
112 mentions
Customer service21%
101 mentions
“Clear, pleasant and helpful”
On “Helpful support” · Sep 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
Overall rating and review count for this company and similar companies
My Allcleare operative was named Kriss
He was very friendly patient and concise
Made me feel verey comfortable with my purchase which in these days as we have to be so careful with what we buy online... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
My Allcleare operative was named Kriss
He was very friendly patient and concise
Made me feel verey comfortable with my purchase which in these days as we have to be so careful with what we buy online or over the phone was very reassuring
Thank you
AllClear travel insurance offered a sensible Premium. they also communicated well prior to my departure .It’s somewhat difficult to review an insurance company if you didn’t need to make a claim because that’s the crux of why you’ve taken out insurance ,so I’ve given a four star as their admin system seems efficient and I hope one might infer that their handling of a claim would also be efficient . I guess reviews from customers who claimed would be with checking out
The service i received from Chelsea, who was very good, efficient and very friendly. The policy i have is exactly what I required at a reasonable cost.
Amazing company with friendly and helpful staff. The guy I spoke to about my renewal tonight was fabulous. I am part of the management team in a call centre and the service I received from this guy was 10/10. I wish I got his name. I think it starts with Z.
I was told auto renewal would happen unless I stopped it. I was then told renewal didn’t happen due to a problem with my credit card. This was not confirmed. Was confused and had to start from scratch. Very painful but not the operator’s fault I guess so gave it 3.
The lady I spoken to was very nice explained everything to me , it was easy to tell her all your illnesses and she was very helpful. Prices are the best I've seen. This is my second year with them. No proplem. Would recommend.
AllClear Travel Insurance is a specialist provider of medical travel insurance in the UK, catering to individuals of all ages and those with pre-existing medical conditions. The company offers a range of travel insurance policies that include coverage for various medical needs, ensuring that travelers are protected during their trips. Their services feature up to £25,000 in cancellation cover and unlimited medical and repatriation coverage, alongside 24/7 emergency assistance.
Targeting travelers who may face challenges securing insurance due to age or health conditions, AllClear Travel Insurance emphasizes the importance of having reliable coverage in case of unforeseen events. The company operates a dedicated UK call center, providing assistance and quotes to customers, and has garnered positive reviews for its customer care. With a focus on transparency and support, AllClear aims to meet the diverse needs of its clientele while ensuring peace of mind when traveling.