Anglia Research Services Ltd is a business services company that appears to provide research and analytical services to clients. The company likely offers market research, data analysis, and consulting services to support business decision-making and strategic planning. As a limited company, it operates as a professional services provider in the research sector.
Anglia Research Services Ltd receives high praise for its efficient and compassionate service, with many reviewers highlighting the professionalism and dedication of staff members like Eileen and Matt. Customers appreciate the thoroughness in tracing beneficiaries and handling complex probate matters, often expressing gratitude for the support received during difficult times.
However, some consumers report significant delays in communication, with a few stating they received no updates for extended periods, leading to frustration. Despite these complaints, the overwhelming sentiment remains positive, with many recommending the company for its expertise and empathetic approach. Overall, Anglia Research Services Ltd is viewed favorably, though there are areas for improvement in communication consistency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 52 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.5 | 2 |
| Sep 24 | 4.0 | 5 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 52 most recent reviews.
“Wonderful company”
“This last communication was well over 8 months ago”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services & Government.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 52 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 |
Bottom line: Anglia Research Services Ltd is #2 of 5 on overall rating in this group.
52 reviews of Anglia Research Services Ltd. Filter by what matters to you.
Over a year ago
Extremely helpful and efficient company. Highly recommend. Dealt with Matt Boardman, he found the beneficiary of a will immediately. Thank you for all your help. A pleasure to deal with.
Over a year ago
I would leave a zero if I could. They contacted my elderly mother about a claim in Jan 2024. To date she has heard nothing from them and I mean nothing. No letter, no phone call no email. I contacted... See more
Over a year ago
Wonderful company. Very helpful friendly and professional. Alex in particular helped me step by step. The entire process deserves all the awards they win
Over a year ago
I extend my heartfelt gratitude to Keeley at Anglia Research for her exceptional service. Her unwavering dedication to uncovering our ancestral history and ensuring the fair distribution of probate pr... See more
Quick answers to the questions people ask most.
Anglia Research Services Ltd offers comprehensive research and consulting services to businesses and organizations. Their services typically include market research, data analysis, business intelligence, and strategic consulting to help clients make informed decisions.
Business hours are typically Monday through Friday, 9:00 AM to 5:00 PM. For specific hours or holiday schedules, please contact the office directly as hours may vary.
You can reach Anglia Research Services Ltd by phone, email, or through their website contact form. Check their official website or business directory listings for current contact information and office address.
Anglia Research Services works across various industries and sectors, providing tailored research solutions. Their expertise spans multiple business areas, allowing them to adapt their research methodologies to meet specific industry requirements.
Project timelines vary depending on the scope, complexity, and type of research required. Simple projects may take a few weeks, while comprehensive studies can take several months to complete.
Yes, Anglia Research Services typically provides both qualitative and quantitative research methodologies. They can design mixed-method approaches to provide comprehensive insights based on your specific research objectives.
Pricing varies based on project scope, timeline, and research methodology required. Contact Anglia Research Services directly for a customized quote based on your specific research needs and requirements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Extremely helpful and efficient company. Highly recommend. Dealt with Matt Boardman, he found the beneficiary of a will immediately. Thank you for all your help. A pleasure to deal with.
I would leave a zero if I could. They contacted my elderly mother about a claim in Jan 2024. To date she has heard nothing from them and I mean nothing. No letter, no phone call no email. I contacted them a year in and it was like pulling teeth. They do not keep any body in the loop. Do not use.
Wonderful company. Very helpful friendly and professional. Alex in particular helped me step by step. The entire process deserves all the awards they win
I extend my heartfelt gratitude to Keeley at Anglia Research for her exceptional service. Her unwavering dedication to uncovering our ancestral history and ensuring the fair distribution of probate proceeds has been truly remarkable.
Receiving the call from Eileen Lavelle last summer regarding the passing of a family member was a complete shock and initially I was quite sceptical. However there was no need for my concern as Eileen showed extreme professionalism, efficiency and empathy at all stages of the process. Emma Hinds from Wolsey Probate, was also extremely efficient and understanding. I received my cheque last week and I would like to thank both Eileen and Emma for all their efforts.
The company were researching a family which included my grandmother who died just after my father was born. We knew nothing about her and Eileen Lavelle has been kind enough to pass on some details which have been invaluable to my family history. I am very grateful for her kindness and help.
I contacted Anglia to ask for help in tracing the estranged son of a friend , who had died in difficult circumstances. They were friendly, professional and found him very quickly. Anglia were able to put us in touch and move forward. Such kindness and consideration. An exceptional company, going the extra mile. Thank you
I was contacted by various genealogical companies regarding an unclaimed estate, but Lisa Hill from Anglia Research was the only one who had investigated our family tree in depth and correctly. She was also so much more sympathetic and understanding of our very difficult family situation than the other companies. Lisa went above and beyond to help us, and I cannot thank her enough.
Phoned them up, as I was looking into unclaimed estates for myself. Told them my situation and ended up not being suitable for then but was given great advice. Easy to communicate with and really friendly, would hundred percent recommend these.
Chloe from Anglia Research contacted me on behalf of a recently deceased relative. It was quite a complex case as he appeared to have died without any instructions being left about what should happen to his estate after his death. As it turned out instructions have been left and with Chloe’s help we were able to sort out what was going on. In everything Chloe went above and beyond what was necessary, contacting the local authority, the coroner‘s office, and then finally the firm of solicitors who had been commissioned. She went out of her way to keep me informed and what could’ve been a distressing and complicated problem was resolved smoothly. I cannot recommend them highly enough.
I contacted Anglian Research services as I needed to find relatives to complete probate matters. I spoke with Christopher, who was absolutely amazing, he helped and guided me and was very understanding, professional, speedy and accurate. Honestly, I can't thank him enough for helping me through what was already a difficult time. I highly recommend this company. Thank you again, I really appreciate your help.
I was contacted out of the blue by Eileen. At first I was sceptical that it may be a scam but after a little research and speaking to Eileen it was evidently genuine. Everything was explained in clear terms and backed up in writing thereafter. I can’t fault the service I received they dealt with everything and it was concluded in 6 months. I was delighted to receive a cheque at the end which I otherwise would not have received. Eileen was also very helpful sending details of the family tree and how to apply for certificates for other family members.
This contact came out of the blue and was about a distant relative we had only vaguely heard of. Anglia were very professsional and obviously good at researching these matters, so we were pleased to work with them and in due course receive a share of the inheritance. We did not have to provide any confidential information, so we felt safe providng what little we knew.
It took over 2 years to sort out probate on my brother's death, was called out of the blue by Anglian told me my brother was dead! shocked... anyway they did attempt to contact the remaining 8 of us, I will say as we were all in care and experienced abusive and horrible times, that this has dredged it all up again - this went on for over 2 years. Then when money was paid it was not all split up amongst those who actually applied - there is a balance left - they do not tell you this bit? Always having to chase up for something that I did not initiate, then received less than expected... opening a can of worms, of emotional distress for a small sum, worth it, what do you think?
Sam Watkin- conducted herself very professional throughout this process and continued to update myself every step of the way as this had been ongoing for over a Year - but kudos to her and her team for a job well done
Chris did what he could to help me, he was very competent, fast and efficient.
From my first interaction with Christopher from Anglia I knew I was in very safe hands. As an executor of my Parents' will I needed to track down a beneficiary who had lost touch with the family over twenty years ago. It was a difficult situation and for me and Christopher was professional, courteous and clearly understood the sensitivity of the situation managing it thoughtfully and carefully. Communication was outstanding throughout the process and the matter was managed efficiently and with consideration and kindness. I had searched by myself for several years without results and Christopher dealt with the matter within days with the beneficiary receiving their inheritance successfully. I cannot recommend this service highly enough and am so very glad that I made that first call.
Following initial contact by Matthew and returning my proof of identity. I received no other contact. A few weeks later my sister informed me of the progress having spoken to Matthew. The last we heard was that he had found a number of possible recipients and it was likely to take up to six months to finalise. This last communication was well over 8 months ago. In the meantime I have emailed Matthew three times and not had any response at all. Having contacted info@Anglian research rather than an individual and having written this review I have had a request by Anglian to provide them with further information to validate who I am which I have provided. I await a response. Following contact through Trust Pilot Anglian contacted me through their customer services.Then nothing. I contacted them again (9th Jan 2025) asking to speak to a different director. I was reassured by this one that the research was now complete, (I know we are not talking vast sums of money). Then to be told it’s all with the Finance dept, that they will be paying out at the latest by the end of February and to still not have received anything not even written notice of settlement and we are now in April, leaves one wondering about competence, honesty and principles.
Eileen was very friendly and informative from her first contact to finalisation. When I first got a call I was hesitant that it was bonified but she confirmed everything. Whilst I did not receive a fortune, it was extremely interesting to receive my family tree as to where the inheritance came from. I would not hesitate to recommend Anglia Research.
I was contacted by Olivia regarding an unclaimed estate from a distant relative! Olivia was unbelievably helpful in any unanswered questions I had and she also found the right people to inherit the unclaimed estate! (It wasn’t me) I found this company very professional in what they do and was happy that the right people got the inheritance. Thank you Olivia for you outstanding work & the family tree that you sent me as promised!
Anglia Research Services typically works with clients of various sizes, from small businesses to large corporations. They can scale their services to match different budget levels and project requirements.
The research team typically consists of professionals with relevant academic backgrounds and industry experience in research methodologies. Specific qualifications and expertise areas can be discussed during initial consultations.
Many research service providers offer post-project support such as data interpretation assistance and follow-up consultations. Contact Anglia Research Services to discuss available support options for your specific project needs.
Anglia Research Services Ltd is a business services company that appears to provide research and analytical services to clients. The company likely offers market research, data analysis, and consulting services to support business decision-making and strategic planning. As a limited company, it operates as a professional services provider in the research sector.
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