Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
Our time staying in the Country Charm cabin was amazing! We loved our stay and the cabin was outstanding! It had everything we could have ever asked for! The hot tub was the icing on the cake! We recommend Auntie Belhams to everyone we know and will definitely be booking again soon!
The cabin was perfect for our family (14 of us). It was clean with enough utensils and cookware to easily have meals. Parking was not a problem. Hot tub was small but clean. Cabins are close to everything. Perfect vacation!
Cabin was very clean. Had no problems and we enjoyed our stay. Would definitely do it again.
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We had a great time at our cabin. We were able to grill dinners, sit and relax on the porch and had very cozy nights inside the cabin. We will definitely use Auntie Belhams again !
First time using this company, Great cabins & the customer service was exceptional. I highly recommend booking through this company. We will definitely be booking through them again.
Our stay was wonderful. Cabin was very clean and the kids enjoyed the games in the basement and of course the hot tub! definitely will recommend and be back again!
We’ve been staying with Auntie Belhams for over 20 years, and we’ve never had a bad experience. They are always out first choice when picking out a cabin.
Auntie Belham’s has always been great! I would like to avoid having to go to the office to check in though, and sometimes I feel the cabins need a little love (upgrades) but otherwise you are our go to cabin rental company.
We were very pleased with the process and our stay. Our cabin was beautiful inside and out. We definitely enjoyed our stay.
We were running late for check in and they called to confirm we were close. Thank you for checking on us. The cabin was just what the web site stated. As always all the staff was amazing from check in to trash pick up to checking out. I will be using again next year when we come down in Oct and Dec. you guys rock and my kids and I can’t thank you enough.
My husband and I stayed in The Nut House this summer. The house was very clean, the check-in instructions were clear, and the property was well kept. We are already looking at dates to book the same location next year. Auntie belham's cabin rentals also give coupons for local attractions. We would highly recommend this company.
Wonderful experience. Cabin was clean and beautiful. Had issue with cable TV when I arrived late at night. Called first thing and was sent a technician that day. Problem solved. Have stayed at other cabins on my trip to Pigeon Forge but will now only be staying with Auntie Belham
The cabin was great!! The people in the office were great!! Exactly as described!! Would recommend renting from them. We most certainly will!! Thanks
The cabin was great! Customer service was excellent! We had a great time during our visit and cannot wait to come back. Everything was clean and had all the necessary tools/dishes for our meals. This was the first time we rented a cabin and was pleasantly surprised on how well our trip went. Thank you Auntie Belhams.
We stayed at gospel getaway August 2020. Was told cleaning was added for covid 19. Dust was on the fire place and coffee table was sticky and hadn't been wiped down. We had to ask for more soap and towels for a week stay. Should have had enough for the whole stay in my opinion. Was told they only give one soap for the whole stay. Not even one for the shower. I argued at the office and was given more soap. I felt this was a being cheap considering what we paid for the cabin. This was are second stay at the same cabin. First time was 2019. Also washer and dryer were dusty. We felt cabin was not cleaned enough for a normal stay much less covid cleaning. Wasn't a lighter for the grill and sent maintence when all we needed was a lighter. We brought cleaning supplies with us and cleaned the cabin before we unloaded our belongings. This Christmas we booked the dream more resort to stay, because we were impressed with the way Dollywood is cleaned.
The cabin was outstanding, and the view was breathtaking! Totally happy with our experience! We’ll be back!
Quiet location, nice layout in cabin. Really enjoyed the movie room. There were a couple cleaning items that were unsatisfactory (but resolvable). Overall a very good experience.
Everything was perfect. Very nice cabin, absolutely loved the location, loved everything about it. Had a bear and 3 Cubs on our porch one morning. That was an unforgettable experience.
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
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