Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.2	618	100%	+0.4	● Low

4.2 / 5 overall

618 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 1.7▲ 0.4
12-month avg: 1.6
All-time: 4.2
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
AUTOPAYThis company	4.2 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	2.1 out of 5 (poor)	2.5 out of 5 (poor)	−19%	618
eCapital Freight Factoring	4.3 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.3 out of 5 (fair)	1.6 out of 5 (poor)	+39%	1,000
Oodle Car Finance	4.8 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.8 out of 5 (good)	3.5 out of 5 (good)	—	1,000
Bonafide Legal Services	4.7 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	—	—	27
Refino	4.7 out of 5 (good)	100 out of 100	—	—	—	—	25

Bottom line: AUTOPAY is #5 of 5 on overall rating in this group. On website & app, Oodle Car Finance scores higher (4.8 vs 2.1).

Reviews

618 reviews of AUTOPAY. Filter by what matters to you.

4.2ⓘ

Customer reviews (618)

0 reviews in the last 12 months

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Anonimowy Burek

1 review

Jul 16, 2025

Featured

Płatność automatyczna nie działa

Płatność automatyczna nie działa, zero informacji, że płatność się nie udała.. gdyby nie przypomnienie od usługodawcy byłby problem.

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Karen

1 review

Jul 15, 2025

Featured

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! THEY WILL PUT A HARD DING ON YOUR CREDITAND THEN YOU WONT EVEN FROM A SINGLE PERSON. ALL THEY WANT IS YOUR PERSONAL INFORMATION.

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Amy K

1 review

Jul 9, 2025

Featured

What they did was actually ILLEGAL

The most egregious thing they did was start the process of putting the new lender as the lien holder for my vehicle with my insurance company and the DMV, without me having signed ANY loan paperwork. As part of the process, I did sign a limited power of attorney specifically for this, so once the loan terms were agreed upon and I signed the loan documents, they could easily make those changes. That said, I haven't even seen any of the loan documents, let alone signed ANYTHING. What they are doing is flat-out illegal. When I got the alert that this had been changed on my insurance policy, I immediately contacted the loan specialist I have been working with, and surprise, surprise, I haven't heard back from her. The second issue I had was basically a bait & switch. I had a pre-approval offer of an interest rate that was over 3% lower than my current rate. My goal was to refinance my car for a lower rate and lower payment. The interest rate they came back with wasn't even 1% lower than what I already have, so to get the lower payment, they extended the term of my loan by 10 months. And good luck getting a hold of their escalation department, you can't even leave a message. Thankfully, I have not signed any loan agreements as this company is SHADY AF. I wish I had read these reviews before I started the refi process. I trusted that CreditKarma would vet their partners beforehand, sadly, I guess if you pay enough to be listed on their site, they don't care.

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Month	Average	Reviews
Aug 24	1.8	6
Sep 24	1.3	3
Oct 24	1.8	5
Nov 24	3.0	2
Dec 24	2.0	9
Jan 25	1.0	6
Feb 25	1.0	3
Mar 25	1.0	8
Apr 25	1.7	6
May 25	1.0	7
Jun 25	5.0	1
Jul 25	2.0	4

AUTOPAY reviews & trust report

AUTOPAY has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 381 positive reviews

Top complaintsof 116 negative reviews

How it compares

Reviews

Customer reviews (618)

Płatność automatyczna nie działa

DO NOT USE THIS COMPANY

What they did was actually ILLEGAL

AUTOPAY FAQ

What is AUTOPAY and what services do you offer?

What are your business hours?

How can I contact customer support?

What types of businesses can use AUTOPAY services?

Is my financial data secure with AUTOPAY?

How long does it take to set up AUTOPAY for my business?

What payment methods does AUTOPAY support?

Can I integrate AUTOPAY with my existing accounting software?

Alternatives to AUTOPAY

eCapital Freight Factoring

Oodle Car Finance

Bonafide Legal Services

Refino

Hometap

International Card Services

The CrowdTrust Experience⭐

Firma Autopay zrealizowała dyspozycję…

Too many BAD REVIEWS to even consider

Płatności i czas jej realizacji

This is a scam

Used AutoPay

Autopay was aware they will not approve…

Pushed for the app and offer was ridiculous

This seems like a scam

Extremely unprofessional

Oszuści współpracują z wyludzaczami…

False Advertisement

Autopay facilitated my loan

Scam

Bait and switch!

Avoid this company

Misleading and unable to refinance

I received a very promising letter in…

What happens if a customer's payment fails?

Do you offer training for new users?

Can I cancel or modify my AUTOPAY service?

What reporting and analytics features are available?

About AUTOPAY

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