Excellent service from Paul and his…
Excellent service from Paul and his team Installation of Uk tv Regards Ian and Nicola Villas 4 Spain Quesada

Base Satellite is a family-run business established in 2001, specializing in the installation of Sky+ HD and Freesat systems for customers in Spain's Costa Blanca region. The company primarily serves residents and expatriates in the Alicante and Valencia provinces, providing services that include satellite dish installations, re-alignments, and the supply of Sky viewing cards without the need for a UK address or bank account. In addition to installation services, Base Satellite has developed a UK TV Router, which offers a VPN solution using their own UK servers, enabling customers to access catch-up and on-demand services from anywhere globally. The company's commitment to customer satisfaction is reflected in its long-standing relationships with clients who appreciate the competitive pricing and reliable technical support.
Base Satellite receives overwhelmingly positive feedback from customers, who consistently praise the efficient and reliable service provided by the team. Reviewers highlight the professionalism and helpfulness of the staff, noting their quick response times and clear communication during installations and support.
Many express satisfaction with the quality of service, describing it as first-class and trustworthy, with several long-term customers attesting to the company's reliability over the years. However, a few complaints mention issues with installations that were "never fixed properly," indicating that there may be occasional challenges in resolving technical problems. Despite these minor criticisms, the overall sentiment remains highly favorable, with most customers recommending Base Satellite for their telecommunications needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 65 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
“Excellent service from Paul and his team Installation of Uk tv Regards Ian and Nicola Villas 4 Spain Quesada”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cable & Satellite TV.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 65 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 1.0 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | 1,060 |
Bottom line: Base Satellite is #1 of 5 on overall rating in this group.
65 reviews of Base Satellite. Filter by what matters to you.
Excellent service from Paul and his team Installation of Uk tv Regards Ian and Nicola Villas 4 Spain Quesada
Excellent Service, always helpful, Always very quick to answer/resolve problems, clear informate emails! Always friendly!!Would highly recommend for all your TV needs!
Have been customer with Paul since they started in 2001. Although we still have the large dish in the garden which we needed in those days, all the other equipment is till going strong. Have just signed up for the router service mainly because I trust Paul to have the best equipment and on the end of the phone if needed. If in doubt go with him for your needs in this category.
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Thoroughly competent and very helpful in sorting out a problem I had. I have found in the past that they are also very honest.
Good solution, excellent service and support particularly during installation. I would recommend this company to anyone.
Contacted several companies to install uk tv . Paul responded immediately , we spoke and he was informative and offered a fast installation . Gary the engineer arrived exactly on time and carried out the job in no time . I would highly recommend them . Still waiting for other companies to respond . Bill Lyall
We have been in Spain for many years and tried numerous companies to obtain an efficient, stable and economical service for providing UK TV but without doubt Base Satellite have to be right of the top of our search for providing an amazing, reliable and economical service. Paul & Carolyn are a pleasure to deal with. No nonsense,highly efficient, they get on with the job and do a good one. Thank you both & Gary for your professional and helpful service.
Engaged Base Satellite to add a dual-lnb to an existing dish, and to run cable to my apartment (sharing use of dish with another apartment). Engineer arrived on time, was friendly, and spent a long time running the cable to my apartment. Before starting he visited the apartment of the dish owner to verify his existing reception to ensure nothing was lost after the work he was about to undertake. He re-visited afterwards to ensure things were still ok. Subsequent to the install, my neighbour reported loss of a number of channels. Base Satellite came out and have worked with my neighbour to come to resolution (local interference determined to be root cause). Very professional. Would recommend.
Nice and quick service
always helpful
We've been with this reliable and efficient company for several years - and have always found them to be extremely helpful. We live in the north east of Spain and with just one call to Paul or Caroline they have been able to help solve any problem with their polite and friendly support and service.
Good honest service, and good level of update communications.
Base satellite has made it possible for me to watch all my favorite English speaking channels while living outside the U.K. Great service thanks and keep up the good work
UK TV ROUTER,an excellent bit of kit,would recommend it to anyone.
Base Satellite is a family-run business established in 2001, specializing in the installation of Sky+ HD and Freesat systems for customers in Spain's Costa Blanca region. The company primarily serves residents and expatriates in the Alicante and Valencia provinces, providing services that include satellite dish installations, re-alignments, and the supply of Sky viewing cards without the need for a UK address or bank account. In addition to installation services, Base Satellite has developed a UK TV Router, which offers a VPN solution using their own UK servers, enabling customers to access catch-up and on-demand services from anywhere globally. The company's commitment to customer satisfaction is reflected in its long-standing relationships with clients who appreciate the competitive pricing and reliable technical support.
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