Kelsey-Anne valued my mums house
Kelsey-Anne valued my mums house. She was really helpful and answered all our questions. She is so friendly!

Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
Beal's Estate Agents receives overwhelmingly positive feedback from customers, highlighting their helpful staff and exceptional service. Reviewers frequently commend agents like Simon, Jay, and Oliver for their professionalism and responsiveness, noting how they make the property search and rental process stress-free.
Many people appreciate the team's ability to understand their needs and provide tailored assistance, which enhances the overall experience. However, a few critical comments mention issues with communication, particularly regarding email responses and follow-ups. Despite these minor concerns, the majority of reviews reflect a high level of satisfaction with Beal's services. Overall, Beal's Estate Agents is regarded as a reliable choice for those seeking property assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.8 | 17 |
| Jul 24 | 4.5 | 15 |
| Aug 24 | 4.9 | 59 |
| Sep 24 | 4.9 | 26 |
| Oct 24 | 4.9 | 40 |
| Nov 24 | 4.8 | 25 |
| Dec 24 | 4.4 | 18 |
| Jan 25 | 4.7 | 16 |
| Feb 25 | 4.6 | 18 |
| Mar 25 | 5.0 | 48 |
| Apr 25 | 5.0 | 17 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes”
“Do i deserve a bad reference for making all my payments even being late due to my hardships”
500 reviews of Beal's Estate Agents. Filter by what matters to you.
Kelsey-Anne valued my mums house. She was really helpful and answered all our questions. She is so friendly!
Our previous Letting Agent had our rental property on their books for months with hardly a viewing and I was getting very concerned about finding new tenants to cover our financial outgoings. Within a matter of days of switching to Anstey (now Beal's) we had several viewings lined up and a couple of weeks after that a signed contract for the next rental year. We were relieved and grateful to Rhys and his team for making this process quick, easy and painless and we're happy to say all subsequent dealings with them have been exactly the same! Even asking more recently for a recommendation for a good, reliable local plumber Rhys replied within hours and his plumber proved to be just that. An easy 5 star recommendation.
Genuine agents, go more than the extra mile to help you get the prefect home that you want. honestly James & Sarah are the best, they worked their magic in getting me my dream home, i cant thank or praise them enough, they are the best. If like me you have to make big decisions on your own, they are so genuinely supportive.
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Great company sponsors my Sons football team and a great help! Thanks to Dan!
I have know Rhys for many years and would never trust anyone else to rent my properties, not only is he very professional open and honest always seems to pick great tenants !!!!!
We have been working with Rhys at Anstey/Beals for 4 years and he has provided great advice and a great rental service for our two student rental properties. He responds quickly and always seems to find good tenants for us.
Rhys has done it again . Rented our properties for another year professional friendly service with a great team behind him . We have known and used Rhys formerly know as Anstey for a number of years now , always gets the job done. Thanks Jeff & Kim
I have worked with Anstey Lettings (now Beals) for the last 4 years and in particular with Rhys. He and the team have been brilliant. They have found excellent tenants, very efficient and reliable. I wouldn't dream of going anywhere else. I was a bit worried when the company had changer name but was relieved to find Rhys was still there and as helpful as ever!
Ive known Rhys from Antsey part of Beals in Southampton for many years and he has continuously been extremely helpful, and has always quickly responded to any telephone calls and emails. Highly recommended. Even with the large number of estate agents in Southampton I have always come back to Rhys to get the job done. Highly professional, reliable,and friendly. Thanks Rhys.
I've been renting our properly for a few year now with Anstey / Beal's, throughout this time Rhys has been top notch. From his local knowledge of the market in finding the property to finding tenants and getting ongoing issues dealt with easily and quickly, Rhys had been an absolute legend - always contactable , friendly and professional. Thanks Rhys!
Can't recommend Sophie highly enough! She has helped immensely in a very stressful time for me. Always available to contact, Sophie has been brilliant through the whole process and I'm extremely grateful.
Louise was really lovely and informative to speak to. Very helpful and as soon as I am ready to actually make my move will be going straight back for her to market my house. Can highly recommend her and also Christine the financial advisor there.
As a tenant I've had a really great experience over the last 3 years in the same property. 1: Rhys has been my primary contact from the day I was shown round my flat. He responds quickly to questions, is efficient and friendly. He's a real asset to the business. 2: The Beals online property file is a very useful tool for tenants. It lets you upload pictures of any maintenance issues that might arise, and schedules visits from contractors. It also allows you to view your tenancy details. I'm very glad to be with Beals; Rhys has made the experience a very positive one. He's a very genuine guy and is a great example of how to work in property and still be a decent person. Mike R
We have used Anstey Letting, now under Beales, for several years now to let our student properties. We met Rhys Williams and were immediately blown away by his positivity and enthusiasm. He has his finger on the pulse of the market and was able to let our properties very quickly at the best rental rates. We subsequently met the rest of the team who were all great. I would highly recommend to anyone looking to let out their properties.
Dan and Beales, have sponsored our under 7’s team, by purchasing a full kit. Alongside this, I know they have also helped support fundraising events at Oakwood School. It’s great that businesses like this support the local community.
The Lettings team have done it again! Great work by Jess & Amber. Always professional, courteous and respectful. It has been a pleasure. Until the next time….
Wow what a superstar Jasmine is!! She worked beyond our expectations to get our rental over the line she never gave up and argued our cause all the way mediating between ourselves and the landlord to a great outcome. Highly recommend both Beales and especially Jasmine.
Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
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