Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
Beal's Estate Agents receives overwhelmingly positive feedback from customers, highlighting their helpful staff and exceptional service. Reviewers frequently commend agents like Simon, Jay, and Oliver for their professionalism and responsiveness, noting how they make the property search and rental process stress-free.
Many people appreciate the team's ability to understand their needs and provide tailored assistance, which enhances the overall experience. However, a few critical comments mention issues with communication, particularly regarding email responses and follow-ups. Despite these minor concerns, the majority of reviews reflect a high level of satisfaction with Beal's services. Overall, Beal's Estate Agents is regarded as a reliable choice for those seeking property assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.8 | 17 |
| Jul 24 | 4.5 | 15 |
| Aug 24 | 4.9 | 59 |
| Sep 24 | 4.9 | 26 |
| Oct 24 | 4.9 | 40 |
| Nov 24 | 4.8 | 25 |
| Dec 24 | 4.4 | 18 |
| Jan 25 | 4.7 | 16 |
| Feb 25 | 4.6 | 18 |
| Mar 25 | 5.0 | 48 |
| Apr 25 | 5.0 | 17 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes”
“Do i deserve a bad reference for making all my payments even being late due to my hardships”
500 reviews of Beal's Estate Agents. Filter by what matters to you.
This is my first house renting experience in England and it has gone very well with the expert guidance and professionalism from Jessica Bishop. Jessica has gone above and beyond to remove as much stress from a very stressful process for me. Thank you Jess for all your help, it has been greatly appreciated, i am looking forward to settling in to a lovely house.
Searching for a property has been really stressful, but after meeting up with Jasmin on our viewings, she was incredibly kind and professional. She certainly knows how to put people at ease. She listened to what we wanted and what we were looking for and has made this whole process incredibly easy and stress free. Everything has been sorted by Jasmin and she has kept Me updated every step of the way through emails and phone calls. It has actually been a pleasure looking for a property this time, and that is all thanks to the wonderful Jasmin.
We had been having a few problems with our solicitors in connection with the purchase of a house in Waterlooville. Katie Healey at Beal's provided a reassuring, proactive attitude that galvanised the various parties when things seemed to be grinding to a halt. Thank you Katie!
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Bought our first home in Portsmouth area and with Michaels help we were able to complete in only 8 weeks . Michael was always happy to help and chase up the process with the vendors solicitors without hesitation. Brilliant service. I would highly recommend Michael at Beals.
Working with Emily …. And the team Dan and Stacy to purchase my flat was great … so very helpful and it was a truly Kind touch when Emily popped to see me once I’d moved in with a New Home card … very thoughtful xx thank you xx
Jessica from the Fareham office has been exemplary in making what can be a complicated and long winded process - becoming a new tenant - as efficiently as possible. She has answered the questions we had and sent through the relevant paperwork promptly, so much so that in under a week we have gone from viewing the property to paying the first month's rent. This has taken a lot of pressure off.
Really fantastic service from Hollie of the fareham branch! I've been really surprised how quick the service has been from her.
I will recommend Beals anytime, any day. They have very professional and helpful staff on your property journey. Kelsey was very helpful to us during our property search. Thanks Beals.
Katie took over as our main point of contact half way through our sale. Excellent communication skills & she dealt with our queries swiftly & professionally. Katie has been an indispensable link in liasing with both our solicitors & the buyers solicitors. Well done & thank you Katie you are an absolute credit to Beals .
Lucy Green's professionalism and outstanding customer service at Beal's is I think, worth a mention. I had a few viewings with her and for one property I was particularly interested in, we attended three times. I looked at the possibility of reconfiguring the property into two separate dwellings, and we discussed various options and her opinions were welcomed and sensible. She maintains a professional approach, combining her knowledge of the property, along with affability and integrity.
Purchasing through Beales has been really smooth. Despite there being a lack of communication from the solicitors on both sides, Emily has been attentive and on the ball, keeping in contact and making sure we are on the same page. She has been professional yet personable throughout and has been a pleasure to work with. I would seriously consider selling through Beals when the time comes.
We had our house on the market for 7 months with Jeffries & Dibbens (Gosport) before signing with Beals. Beals re-designed the marketing information for our property. Crucially Beals corrected the poor marketing, which led to 25+ 'viewings', although in hindsight, none were serious or professionally qualified. Adam Glee (Beals Manger), reached out as our home was unsold. He highlighted several, fundamental reasons why Jeffries & Dibbens marketing wasn't leading to a sale...he was 100% right too. We signed with Beals, as we had nothing to lose after a disaster with Jeffries & Dibbens. Louise Dollamore (Beals Sales Negotiator) was exceptional too. From the start she was professional, friendly and her efforts led to a very fast sale! Beals sold our home 7 days after we signed with them. Jeffries & Dibbens: 7 months of exclusive marketing 25+ viewings No serious buyers introduced Beals: 7 days of non exclusive marketing 1 viewing 1 House sold Thanks Louise, Adam and Briea for selling our house so quickly and professionally. Highly recommended.
We purchased a house through Beals Estate agents, our journey started early November. We met Emily at the property, she was professional and offered really great tips, on the potential of the property etc. She was straight to the point on what the seller wanted, which put us in the best position. She rang the day after the viewing and we put our offer on the property! Emily was our go to, she was thorough and constantly requesting updates from us, the seller and the lawyers. The whole process will be done by early Jan, I want to say Emily being on the ball has really ensured for us to get through the interim period quicker than prev estate agents we have dealt with. Emily has been a pleasure to deal with, always has a smile, friendly and great communication! I couldn’t have had, a more positive experience and she is a credit to Beals. Thank you!
I purchased my house through Beals (Gosport) and have just sold it seven years later through Beals and it has been the most stress free experience. All the staff have been very polite and helpful and always quick to respond to any telephone calls and emails. Highly recommended
I was very happy dealing with Beals to have a property down in Southampton. Specially Natalia who was amazing and supportive throughout the whole process, i found it to be very professional, efficient and i would highly recommend 👍🏻
Natalia has been absolutely fantastic! She played a pivotal role in helping us discover the ideal home, even going the extra mile to directly notify us as soon as she found a pet-friendly property that met our needs. Our transition from a problematic previous residence to our current one has been nothing short of remarkable, and we couldn't be happier. I wholeheartedly endorse Beal's Estate & Letting Agents Bitterne, with a special commendation for Natalia, for making the entire process remarkably swift, straightforward, and hassle-free.
Sold my Fathers house through Beals (North End Branch) Dan was extremely professional helpful & knowledgeable. Excellent communication from start to completion.This ensured we were stress free through the entire process. The service I received from Beals was excellent & would recommend them to family & friends
Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
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