Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Low volume · weighted down	1.0	8	100%		● Not enough data

1.0 / 5 overall

8 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2024.

Last 3 months: 1.0
12-month avg: 1.0
All-time: 1.0
Category avg: 3.9

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Website & app	Trend	Reviews
Best TicketsThis company	1.0 out of 5 (poor)	67 out of 100	1.0 out of 5 (poor)	—	8
BilletRéduc	2.6 out of 5 (poor)	100 out of 100	1.4 out of 5 (poor)	+9%	424
IONOS \| ionos.de	4.5 out of 5 (good)	50 out of 100	—	—	20,156
Miss Hosting	4.5 out of 5 (good)	67 out of 100	—	—	5,849
Federico Content Creator	1.2 out of 5 (poor)	100 out of 100	1.1 out of 5 (poor)	—	1,002

Bottom line: Best Tickets is #5 of 5 on overall rating in this group. On website & app, BilletRéduc scores higher (1.4 vs 1.0).

Benoit Massant

1 review

Sep 28, 2024

Featured

Idem..

Idem... concert de Céline Dion. Ne rembourse pas et son injoignable. Site à éviter

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Isabelle

1 review

Jun 16, 2024

Featured

Arnaque

J ai commandé deux places pour le concert de Céline Dion le 29/10/2021 qui a été annulé à cause de son état de santé ! Je n arrive pas à me faire rembourser on ne répond pas à mes mails ! Ce site est une arnaque !!

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Bradley Sharp

1 review

Mar 8, 2023

Featured

Worst Ticket Purchasing Agency In The Business

"On December 12th, I bought 4 tickets to a Temptations/Four Tops concert in Sarasota Florida on March 8th. I paid $810 which was charged to my credit card. The tickets were promised to be delivered by March 4. On March 6th, I contacted Best and spoke with Dennis. He assured me after talking with the sellers that the tickets would be made available electronically later that night. No tickets were received. On March 7th, I called Best and spoke with Olivia who assured me the tickets were going to be delivered within the hour by electronic means. No tickets were received. On March 8th, the date of the concert, I called Best one more time and spoke with Victor who said he was a manager. He called the seller and after about a 10 minute wait he came back on line to inform me the seller did not have the tickets and the order was to be cancelled. I reminded Victor about Best stated policy of GUARANEEING a ticket to the event if the seller us unable to perform but since the show was a sell-out there was nothing they could do. I asked for the identity of the seller of the tickets but Victor refused to provide it to me. I would NEVER consider buying tickets from Best again. As a company they are negligent in providing adequate supervision of the ticket dealers they would do business with. They have no ethics and zero concern for customer care. Worst experience of buying event tickets in my lifetime. AVOID THIS COMPANY!"

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Nadia D alfonso

1 review

Oct 18, 2023

Featured

Concert Madonna

Tellement triste... Depuis janvier j'attends mes places de concert pour Madonna, il a lieu samedi et nous sommes mercredi !! Je n'ai malheureusement pas vu tt ses commentaires négatifs avant. J'ai bien peur d'avoir perdu 260 euros 😢 J'ai envoyé au moins une dizaine de mails mais aucune réponse. Je ne comprends pas comment se site puisse encore être accessible!!

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Christian bièche

1 review

Aug 21, 2023

Filoutage et malversations depuis l'Angleterre

L'entreprise est hors zone euro en Angleterre, ce qui permet de flouer plus facilement les gens. En attente d'action du centre européen des consommateurs mais pas beaucoup d'espoir. 1) le site ne permet pas l'annulation des commandes. Ce qui ne semble pas légal en Europe 2) le site, garde de manière aléatoire, je pense, les sommes pour les concerts sans donner les tickets correspondants. Ce qui doit permettre de satisfaire quelques clients évitant une avalanche de critiques. Je n'ai bien sûr jamais reçu mes tickets. Ce site est donc une arnaque totale mais toujours active.

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Mathilde

1 review

Jul 28, 2023

ARNAQUE Places de Concert - payer pour 0 billet

Après avoir payer 5 tickets Pelouse Or le 1er décembre 2022, d'un montant de 625€ pour le concert de The Weeknd, je n'ai à ce jour toujours pas obtenu les places. Il est indiqué que ma commande est toujours "en cours de traitement" alors que le concert est demain. Personne ne m'a répondu malgré les 6 emails envoyés, ni via mon message posté sur le form. Le site m'est maintenant bloqué et aucune connexion via mes identifiants n'est possible. Je ne peux donc demander aucun remboursement ! N'achetez jamais vos places sur ce site !

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Joris Pollet

1 review

Jul 8, 2023

I bought 2 tickets for Stromae concert…

I bought 2 tickets for Stromae concert in Lyon on May 25 2023. Stromae cancelled concerts and said tickets will be reimbursed by agency you bought tickets from. No news fro, Besttickets en tickets are stil put as being treated. Impossible to contact them....

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elle d'aragona

1 review

Jul 4, 2022

truffatori

E' un sito truffa dove non esiste un assistenza clienti, dopo il pagamento l'ordine risulta eternamente in elaborazione, i biglietti non si ricevono e le varie mail al servizio clienti, inesistente come tutto il resto, restano senza risposta. Da evitare e denunciare

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Month	Average	Reviews
Oct 23	1.0	1
Nov 23	—	0
Dec 23	—	0
Jan 24	—	0
Feb 24	—	0
Mar 24	—	0
Apr 24	—	0
May 24	—	0
Jun 24	1.0	1
Jul 24	—	0
Aug 24	—	0
Sep 24	1.0	1

Best Tickets reviews & trust report

Best Tickets has a poor customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top complaintsof 8 negative reviews

How it compares

Reviews