Excellent
Very responsive, quick and efficient. Overall excellent service.
Black Marble Real Estate Ltd, operating under the name Lawrence Vacher, is a reputable firm of independent RICS regulated surveyors and property consultants based in London and Essex. With over 50 years of experience in the property sector, the company provides a comprehensive range of professional services, including property surveys, valuations, and consultancy for residential, commercial, and public sector clients. The company's commitment to integrity and professionalism enables property owners, sellers, and buyers to make informed decisions regarding their real estate investments. Lawrence Vacher is recognized for delivering impartial and independent advice, making them a trusted resource for clients navigating various property-related matters. Their expertise positions them as key advisors in the property market, ensuring that clients receive clear guidance tailored to their specific needs.
Black Marble Real Estate Ltd consistently receives outstanding reviews, with customers praising the exceptional service provided by Zaman. Reviewers highlight his professionalism, attention to detail, and ability to communicate effectively throughout the process.
Many express appreciation for the timely and thorough surveys, noting that Zaman's insights into property defects and local amenities lead to accurate valuations. The overall experience is described as smooth and friendly, with clients feeling well-informed every step of the way. Consumers also commend the high-quality reports and the personalized approach Zaman takes, making them feel valued. With no negative feedback reported, Black Marble Real Estate Ltd is highly recommended for anyone seeking reliable property services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 28 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2023.
| Month | Average | Reviews |
|---|---|---|
| Dec 22 | 5.0 | 3 |
| Jan 23 | — | 0 |
| Feb 23 | 5.0 | 4 |
| Mar 23 | 5.0 | 1 |
| Apr 23 | 5.0 | 3 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | 5.0 | 1 |
| Aug 23 | 5.0 | 2 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 28 most recent reviews.
“This was my partner & I's first experience in buying a property that required a survey so didn't really know where to...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 28 | |
| 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | −29% | 185 | |
| 1.8 out of 5 (poor) | 67 out of 100 | 2.0 out of 5 (poor) | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | +1% | 85 |
Bottom line: Black Marble Real Estate Ltd is #1 of 5 on overall rating in this group.
28 reviews of Black Marble Real Estate Ltd . Filter by what matters to you.
Very responsive, quick and efficient. Overall excellent service.
Zaman was extremely helpful in managing the appointment time around availability and he sent the report over very quickly afterwards. The report was accurate and detailed. Very pleased.
Zaman completed a RICS valuation of our home. From the very start he was friendly and approachable. He took the time to explain clearly the valuation process and what was involved. He was very willing to answer any questions and gave clear and comprehensive explanations /answers. I was more than happy with how quickly the valuation was prepared. I would definitely use Zaman again and I have no hesitation in recommending him to others.
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Zaman has been a massive help organising and talking me through the survey so I have a full understanding of everything that was going to take place. He also explained everything that the report said. I was booked in very quickly and received my report just as quick. Amazing service.
Zaman's communication was brilliant from the start. He requested all the information he needed beforehand and arrived promptly to the appointment. He's extremely knowledgeable, professional and was very thorough. His report was really detailed. I was in a bit of a tricky situation as I needed the report ASAP in order to exchange contracts the same week. Zaman went out of his way to complete the report on a bank holiday and it was with me the day after the survey. HIGHLY recommend Zaman's services.
First valuation I’ve ever had and Zaman was unbelievably helpful and very polite! Explained to me what he would be checking so I felt comfortable with what was being checked in the flat. Genuinely really nice experience and would hands down recommend Zaman for valuations if you need one!
Zaman's communication throughout the Survey process was fantastic, on the day he arrived promptly and was very knowledgeable talking us through the whole process and how everything worked. Zaman worked quickly to get the report back to HCA so we could get our redemption quote quickly to proceed with our sale. We would highly recommend using Zaman to our friends & family, in fact, we already referred him to one of our neighbors as we were so pleased.
Zaman carried out our RICS survey this week and was amazing. Not only did he come out of his way at such late notice (same day!), he worked through the evening to get us the report so quickly. Without him we would have lost our sale and we are therefore so grateful for the service he provided. His communication was great and he made it really easy for us as first time sellers to understand the process that we needed to go through. We will be recommending him to all our friends and family.
Black Marble Real Estate Ltd, operating under the name Lawrence Vacher, is a reputable firm of independent RICS regulated surveyors and property consultants based in London and Essex. With over 50 years of experience in the property sector, the company provides a comprehensive range of professional services, including property surveys, valuations, and consultancy for residential, commercial, and public sector clients. The company's commitment to integrity and professionalism enables property owners, sellers, and buyers to make informed decisions regarding their real estate investments. Lawrence Vacher is recognized for delivering impartial and independent advice, making them a trusted resource for clients navigating various property-related matters. Their expertise positions them as key advisors in the property market, ensuring that clients receive clear guidance tailored to their specific needs.
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