Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth.
The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.
Morrison Data Services has a poor customer experience.
Morrison Data Services receives significant criticism from consumers, with a staggering 72% of reviews rating the company poorly. Many reviewers express frustration over the unprofessional behavior of staff, citing instances of rudeness and a lack of proper identification during meter readings.
Read full summaryShow less
Customers report feeling uncomfortable with representatives entering their properties without permission or adequate notice, leading to feelings of violation and concern for safety. However, there are positive mentions of specific employees, such as Denis and Lynne, who are praised for their courteous and efficient service. Despite these few commendable experiences, the overwhelming sentiment reflects dissatisfaction with the company's overall service quality and staff attitude.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.1
185
100%
● Low
2.1 / 5 overall
=
185 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.6
12-month avg
1.8
All-time
2.1
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.0
4
Oct 24
2.3
3
Nov 24
1.0
1
Dec 24
1.0
2
Jan 25
1.0
1
Feb 25
1.0
2
Mar 25
2.3
3
Apr 25
1.6
7
May 25
1.0
3
Jun 25
1.0
3
Jul 25
1.6
7
Aug 25
1.7
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 185 most recent reviews.
Top praiseof 51 positive reviews
Friendly staff51%
26 mentions
Helpful support27%
14 mentions
Professionalism25%
13 mentions
Customer service24%
12 mentions
“Dennis was absolutely fantastic
Well mannered and polite”
On “Friendly staff” · Aug 14, 2025
Top complaintsof 133 negative reviews
Customer service15%
20 mentions
Installation7%
9 mentions
Billing6%
8 mentions
Payment issues5%
6 mentions
“Knock on my door at 7”
On “Customer service” · Jul 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
Overall rating and review count for this company and similar companies
I am disabled woman and the guy knock on the door and was very rude and demanded to have my meter read, he was abusive and the attitude was very disgusting. That was the second time they came to my p... See more
Review for: Den: ID 537603
Den arrived on time, called ahead as requested, and clearly explained the process for my landlord meter replacement. His attitude and efficiency were excellent. I oversee... See more
Had a call at our door this morning saying that he was here to do a gas meter reading if it was a convenient time, to which I said no, not really. He didn't give his name, what company he worked for o... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I am disabled woman and the guy knock on the door and was very rude and demanded to have my meter read, he was abusive and the attitude was very disgusting. That was the second time they came to my property, next time they come I will call the police for trespassing and abusive behavior!
Review for: Den: ID 537603
Den arrived on time, called ahead as requested, and clearly explained the process for my landlord meter replacement. His attitude and efficiency were excellent. I oversee over 1,000 properties, and I genuinely hope I meet Den for future meter exchanges, upgrades, and repairs — he sets a high standard. Many thanks again.
— Bill
Had a call at our door this morning saying that he was here to do a gas meter reading if it was a convenient time, to which I said no, not really. He didn't give his name, what company he worked for or even show an ID. Also seemed to ignore the 'No cold callers' sign on the door. We've had no correspondance about having a reading and I only knew he was from Morrisons after looking out the window and seeing it on the back of his orange vis. It's 2025, people aren't just going to let strangers into their house unannounced!
Had no acknowledgment of Morrison visiting, the man turned up onto my property opened my gas meter without even pressing on our ring doorbell then asked if he could enter the property to read my electric meter without saying where he was from or on behalf on. Didn’t show no id luckily I didn’t allow him into my property
Dennis was absolutely fantastic
Well mannered and polite. Couldn't have been more helpful. Got on the job no.problem. cleaned up after himself
Showed me patiently how to work the little gadget. If I had any trouble would ask for him again
V poor. V rude. V unprofessional. V worrying.
A meter reading person turned up and our garage was open because my daughter was cleaning the car. He didn't ask permission and didn't show ID just marched into the garage. When I entered the garage he was already at the back at the meter. Initially he ignored me when I said Hello. Just kept saying meter reading. Eventually he answered my question when I asked who he was and got out some id. V poor. V rude. V unprofessional. V worrying.
Unprofessional and Misleading Tactics
Someone turned up at my door unannounced at 8:00am claiming they needed to read the meter — even though I have a smart meter that should handle readings automatically. I declined, as there was no prior notice or explanation. Despite this, they left a red card designed to look urgent, implying I was behind on payments, when in fact I’m £200 in credit. This kind of approach feels misleading and unnecessary. Not impressed.
Ringing bell like crazy at 9:00on Friday morning. Went down in pyjamas. ( I am retired ). Some moron in hi vis with Morrison Data on it. Grunted something about ‘meter’ and seemed to be about to come in. No explanation or effort to identify himself , who had sent him and what his purpose was. I told him that he clearly wasn’t from the energy provider and to clear off. If he had genuinely been from Scottish Gas, he would have known that I had given my readings online a few weeks previously. Bills paid up to date. No reason for these jokers to be at anyone’s property. No letter or phone call to arrange an appointment . The last time one called, my wife let him in. Stood in hallway and didn’t even read metre box. When my wife called up to my son upstairs , the ‘meter reader’ hurried out the door. Suspect they are checking to see who has a smart meter. Ask yourself , why would they need to do that. The Energy companies have databases of who has smart meters. If they genuinely worked for the Energy companies they would have access to to it. Lot of people saying Morrison Data are legit. They may not ‘technically’ be breaking the law( although I’m not sure) but ‘Legit’?? Not in my opinion.
Knocked on the door this morning and just said ‘gas reading’. I had no time to consent and just walked into the house without asking. Took the reading then left. I am a teenage girl who was home alone and this was terrifying.
Unprofessional meter reader for Morrisons data collection services
Knock on my door at 7.45am . Opened door to a supposed representative of Morrisons data service. Made no offer to show ID just said here to read your gas meter as he was half way through my front door. He was wearing Morrisons data service uniform. When asked why he needed to read my meter as I have a smart meter, said still had to come annually. Smart meter been in a few years and never had a meter reading yet. Read my meter then proceeded to tell me there was no name registered on account and who was my energy supplier. Told him I was with Eon and as I have online account his information was wrong. Turned out he shouldn’t even have been at my address… i opened my front door and told him to leave. I’m recently widowed and live alone and felt very shaken by this visit. Very unprofessional.
Unannounced knock on the door, when I open the door he’s one foot in and just says ‘meter readings’ but I was so shocked that I didn’t confront or ask for ID. As a woman living alone and this is the first time this has happened, I was very shaken up by this. If he has explained where he was from and on behalf of X and provided the name of my energy supplier I would have felt more comfortable.
Fibre install has caused irreparable damage to our Grade II listed building. Despite residents coming out and telling the workman that he had to stop and was unable to continue due to not having permission, he became abusive and rude, and continued with the installation anyway.
It will be escalated to legal where the damage will be claimed for. Disgusting company with no respect for anyone or anything. This is not the first time we have had this problem, either.
A man came onto my premises on my driveway looking around for something. No he hadn’t asked for permission to be on my property and didn’t seem to be bothered. I captured him on my video camera. Unprofessional
If I could give 0 I would. A guy came to my house yesterday unannounced and we did not answer so a card was left through the door. Then today he came back again and because we didn’t answer straightaway he walked into my car port and helped himself to the meters. Once we got to the door he said “I went and did it myself” at the time we were so surprised and intimidated that we didn’t confront him! I checked with my gas & electricity provider and they hadn’t sent them as they get smart meters. I am beyond fuming!
Guy in a high viz knocks on my door asks to come in to read my meter. Doesn't say who is is working for and I didn't care to ask. Flat answer was No.
He then asked if he could leave his card. Again I answered No. He left.
Disrupted my lunchbreak for no reason. I don't want these people around my house asking to come in. I suggest everyone just say No to them, and don't get into conversation. Waste of time this company.
Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth.
The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.