Vertex Consulting Group is a professional consulting firm specializing in providing strategic solutions for businesses across various industries. The company offers a range of services designed to assist organizations in enhancing their operational efficiency, improving financial performance, and achieving long-term growth. Their expertise includes business strategy development, operational optimization, and market analysis.
The primary customers of Vertex Consulting Group are small to medium-sized enterprises (SMEs) and larger corporations seeking expert guidance to navigate complex business challenges. By leveraging industry insights and analytical tools, the company aims to help clients make informed decisions and implement effective strategies that drive success. With a focus on delivering actionable recommendations, Vertex Consulting Group remains committed to supporting businesses in achieving their goals.
Vertex Consulting Group has a positive customer experience.
Vertex Consulting Group receives a mixed response from its clients, with 72% of reviews being positive. Many customers praise the results and service quality, particularly highlighting the effectiveness of their TikTok marketing strategies.
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However, a significant number of reviewers express serious concerns about the company's practices. Common complaints include allegations of shady hiring practices, unauthorized charges after account cancellation, and the use of bot-generated streams that can harm artists' reputations. Some consumers report that their emails go unanswered, leading to frustration over billing issues. While there are positive endorsements, the negative feedback about unethical practices and customer service issues cannot be overlooked. Overall, the sentiment leans towards caution, with many advising potential clients to be wary.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.9
85
100%
● High
3.9 / 5 overall
=
85 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
3.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
1.0
2
May 25
—
0
Jun 25
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 85 most recent reviews.
Top praiseof 61 positive reviews
Customer service34%
21 mentions
Prices & value15%
9 mentions
Professionalism13%
8 mentions
Fast & efficient8%
5 mentions
“What sets this service apart is its commitment to authentic growth”
On “Customer service” · Jan 24, 2024
Top complaintsof 22 negative reviews
Cancellation45%
10 mentions
Payment issues36%
8 mentions
Scam32%
7 mentions
Charges27%
6 mentions
“STAY AWAY FROM THIS COMAPNY”
On “Cancellation” · Apr 24, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
Overall rating and review count for this company and similar companies
Bottom line: Vertex Consulting Group is #3 of 5 on overall rating in this group. On service, Riverbend Consulting scores higher (4.7 vs 4.1).
Reviews
85 reviews of Vertex Consulting Group. Filter by what matters to you.
See what reviewers are saying
Ashley CrockerFeatured
Over a year ago
From the get-go
From the get-go, their customer service was amazing. They took the time to understand my goals and ran ads withing my desired targeting. It took a little while to get the targeting 100$ correct but I... See more
AshlynFeatured
Over a year ago
The best service I’ve come across in…
The best service I’ve come across in forever! Real people interacting. Can’t believe I haven’t found these guys earlier. Grateful for working with them. 2024 is gonna be my year!
Casper - Blinding TalentsFeatured
Over a year ago
Super service ( was asked to make this…
Super service ( was asked to make this review for a discount on my 6th billing)
The team has helped my artist that I manage to grow well over 140.000 streams.
Ads are pretty simple, but they manag... See more
Daniel HozzaFeatured
Over a year ago
Outstanding results and communication…
Outstanding results and communication in general. Shout out to Alexander for being on top of everything since day one. Love that we can communicate on WhatsApp. It’s so much easier than checking email... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
From the get-go, their customer service was amazing. They took the time to understand my goals and ran ads withing my desired targeting. It took a little while to get the targeting 100$ correct but I didn't expect it to be otherwise since everyone has each of their own preferences, as they mentioned to me themselves.
The best service I’ve come across in forever! Real people interacting. Can’t believe I haven’t found these guys earlier. Grateful for working with them. 2024 is gonna be my year!
Super service ( was asked to make this review for a discount on my 6th billing)
The team has helped my artist that I manage to grow well over 140.000 streams.
Ads are pretty simple, but they manage to run them which we prefer not spending to much time on.
Great people at Vertex, Fast response!
STAY AWAY FROM THIS COMAPNY. They will keep charging your credit card long after you cancel. And then, will fight the fact that you cancelled. Make sure to keep all your emails back and forth and if you cancel, save that email. They WILL KEEP CHARGING YOU.
They did it to me for two months and I'm still fighting them. They are NOT for independent artists at all. They DO NOT care. All they want is your money.
Their are some incredible companies out there that actually are on your side and give great services that are not a scam.
Stay Away from this company at all costs.
Robert Ocean Band willl never endorse this kind of business, ever.
There are no short cuts to proper growth.
Don't give in to these scammers.
Outstanding results and communication in general. Shout out to Alexander for being on top of everything since day one. Love that we can communicate on WhatsApp. It’s so much easier than checking email all day long lol. Go teeeeam.
Was a bit hesitant after the trial but I decided to give it a go and invest in myself since I liked the framework of how this was gonna happen. I am now 6 weeks in and I have grown substantially while getting to work with a great amount of brands. Even did a group campaign with other influencers which was really fun to try. The results are obviously more than what I was expecting but I think what has surprised me the most is the overall attention to detail and the way take care of me. I really feel like I am a part of something and that I have an actual team. I love that they both grow my account and get me brand deals. I think the concept is genius. Who would want a management that does nothing while taking 10%, 20% or even 25%? It is just ignorant to me. Best concept I have come across for a long time and best team to work with. Professional, on time and very knowledgeable. Their know-how is beyond my understanding. Very, very happy, satisfied, and grateful for the opportunity and the results so far.
As an aspiring content creator on TikTok, I was seeking ways to amplify my reach and engagement. After stumbling upon vertex consulting group's TikTok campaigns, I decided to give it a shot. And let me tell you, it exceeded all my expectations! 5/5, couldn't have wished for more!
The results have been amazing! Within a few weeks of using their service, I noticed a significant spike in my follower count, and my videos started landing on the For You Page more frequently. The engagement on my posts skyrocketed, attracting more comments, likes, and shares.
What impressed me the most was their authenticity. Unlike other services that resort to fake followers or engagement, Vertex takes an organic ad approach. The increase in my followers and engagement was gradual but consistent, which ensured genuine interaction with my content. I love it.
What sets this service apart is its commitment to authentic growth. They prioritize genuine engagement over quick-fix solutions, ensuring a sustainable rise in followers and interactions. Initially, I was cautious, but their transparent approach and dedication won me over. I have only good things to say about this company.
The most important factor for me when working with an institution is communication. Vertex and the competent person, Kristoffer, are indispensable for me, with their approachable attitude that can be reached at any time and their ability to fulfill the promised job properly.
ANYONE OFFERING FOLLOWERS FOR A COST AVOID WILL HARM A/C
ANYONE OFFERING FOLLOWERS FOR A COST - THEY'LL BE BOTS! Make A/C LOOK BAD! If 100000k followers but 1/2 bots YOU'RE ENGAGEMENT RATE WILL DROP The 1* REVIEWS MAKE MORE SENSE. If a company contacts me 1st will always look into them (THEY EMAILED ME 1ST & 4 X NOW WITHOUT REPLY TO 1ST!) 1 saying the same as 1st - We like you're content, can get you more followers. Had they sent 1 email know that can still be legit, but would look into them. But 4 EMAILS 4TH LOOKED LIKE COPY/PASTE OF 1ST! Never bothered looking them up after 1st as 1, I know ALL THE "FOLLOWERS BE BOTS. 2, I started growing my IG/TT/YT by posting consistent/regular uploads, while going by the best time to upload to each. Doing that got to 1st 10k inc TT quicker than I thought. While getting a a good engagement rate, & TT likes cont at around 5/6 x followers as it grew. Am concentrating more on my 2nd a/c atm, but post to all platforms for both still, & it's the same there. Aiming to hit 100k next, again by regular/consistent uploads/posts. Keeping engagement rate at decent percentage. I could sign up (it was my TT they emailed me about, & email had user name so they must have obv found a/c on TT. Pay the payment & hit 100k now, but my engagement rate would drop massively. This is exactly the reason why engagement rate / followers are looked at before being offered any collabs. As so many were buying "followers". For ex on TT could buy new 100k more. You're likes/comments/shares/saves aren't going to increase, & esp views. You're engagement rate will be awful. And it will show a real low amount of views for an a/c with well over 100k. Buying follows & subscribers NEVER WORKS. As YT would be the same. If ex you've 40k subs & are getting 5 fig video views, buy another 50k subs to hit 100k subs quicker, you're views would usually double. As they're ALL BOTS views won't change. Buying follows/subs NOT ONLY HURTS YOU'RE A/C LOOKING BAD WITH LOADS EXTRA. But algorithms can pick up at times if bought followers are a part, & cancel/ban you're a/c or channel. I sure wouldn't want them making my media pack. Avoid all these types of companies, an Internet search will find you best place to put together pack, just take from reliable source, then check them out yourself. The ONLY WAY to get good follower/subs is you're content. With checking you're uploading/posting at best time for that day. And posting a consistent schedule. All 3 algorithms pick up a consistent schedule & makes huge difference.
Amazing experience. We've been working on my TikTok for the past 3 months and it's been nothing but seamless. They've grown my account and helped me with my brand deals when brands reached out. I couldn't have been happier with the results but also the way the communication has been.
Just Wow! Alexander is so great! All I can say is that Vertex deliver what they promise. They took my account from being a silly side gig to an actual platform where I have an audience that messages me and interacts with the things I post. I was a bit hesitant when I received the email saying I could become a Creator, but they well and truly know their stuff.
For any other creators who might be interested or curious in leveling up, Vertex is a good place to go.
They reached out to us promising organic reach. Instead we got a day or two of a ton of BOT streams which Spotify flagged and deleted our track. So we lost all of our actual plays and placements in the process costing us hundreds of dollars.
I received an email from Sean, Alexanders assistant, proposing a trial which I ended up proceeding with. It has absolutely blown me away! They work efficiently and with complete transparency. I loved the trial, I'm currently 4 months in and I've been loving the results ever since we started. It helped me in so many ways. Growing my account is one thing but the fact that brands finally started reaching out to me after the second month of growing my account has been really awesome. I’m very happy with the progress we’ve made and I can’t wait to see what the future has in store for me.
Vertex Consulting Group is a professional consulting firm specializing in providing strategic solutions for businesses across various industries. The company offers a range of services designed to assist organizations in enhancing their operational efficiency, improving financial performance, and achieving long-term growth. Their expertise includes business strategy development, operational optimization, and market analysis.
The primary customers of Vertex Consulting Group are small to medium-sized enterprises (SMEs) and larger corporations seeking expert guidance to navigate complex business challenges. By leveraging industry insights and analytical tools, the company aims to help clients make informed decisions and implement effective strategies that drive success. With a focus on delivering actionable recommendations, Vertex Consulting Group remains committed to supporting businesses in achieving their goals.