The Bouqs Company is an online flower delivery service specializing in fresh, farm-sourced floral arrangements. Catering to a diverse range of customers, including individuals looking to send flowers for birthdays, sympathies, and various special occasions, the company offers a selection of modern bouquets and seasonal blooms. With a focus on sustainability, The Bouqs Company partners with eco-friendly farms to ensure that their flowers are responsibly sourced. Customers can conveniently order flowers for same-day or next-day delivery through the company's user-friendly website. The Bouqs Company also provides subscription services, allowing customers to receive regular deliveries of fresh flowers on a monthly basis. With a reputation for quality and customer satisfaction, The Bouqs Company aims to make flower gifting accessible and enjoyable for everyone.
Reviewers generally appreciate The Bouqs Company for its lovely flowers and easy ordering process, often highlighting the great variety and customization options available for subscriptions. Many customers express satisfaction with the timeliness of deliveries and the overall quality of the bouquets, noting that they have received beautiful arrangements multiple times.
However, there are notable complaints regarding the reliability of order fulfillment, with some consumers experiencing issues such as canceled orders and missing notes. Additionally, a few users report difficulties with the website, including login problems and software glitches during the ordering process. While the majority of experiences are positive, the inconsistency in product delivery and service reliability raises concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Fairly easy; a little strange issue with the address”
“Several websites were not able to deliver on Sunday of Memorial Day weekend”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Delivery | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | 4.4 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 3.6 out of 5 (good) | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 4.4 out of 5 (good) | — | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.4 out of 5 (fair) | 4.5 out of 5 (good) | — | 696 |
Bottom line: The Bouqs Company is #5 of 5 on overall rating in this group. On website & app, Wessex Water scores higher (4.7 vs 3.4).
60 reviews of The Bouqs Company. Filter by what matters to you.
Several websites were not able to deliver on Sunday of Memorial Day weekend . Your site took the order had me believing that I would have flowers delivered, and then they canceled. You should not make promises that you can’t keep.
I can’t login to my account even after resetting the password twice- I want to CANCEL my membership! Please CANCEL and email a confirmation that my account is CANCELLED! Joyce Bradley
A $100 order that still has not been delivered to the recipient. Even after paying for expedited service. I do not recommend using this service.
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The flowers were amazing and beautiful the only bad experience is that I left a note. And when the package was opened no note was inside the box. Just the flowers and the vase. It was supposed to be a romantic surprise but it did not go as planned. I am very upset that the note was not delivered with the flowers. Can I please receive the note with some more flowers or some money back. It was embarrassing to let the person know that a note was inside but yet nothing was there besides the flowers and vase.
Received flowers. There was no information about the sender. The only Bouqs contact information was a phone number that played a recording that said we had to contact them on line and then hung up. Now I get to start a search for the sender. Went from a pleasant experience to an exercise in frustration.
The Bouqs Company is an online flower delivery service specializing in fresh, farm-sourced floral arrangements. Catering to a diverse range of customers, including individuals looking to send flowers for birthdays, sympathies, and various special occasions, the company offers a selection of modern bouquets and seasonal blooms. With a focus on sustainability, The Bouqs Company partners with eco-friendly farms to ensure that their flowers are responsibly sourced. Customers can conveniently order flowers for same-day or next-day delivery through the company's user-friendly website. The Bouqs Company also provides subscription services, allowing customers to receive regular deliveries of fresh flowers on a monthly basis. With a reputation for quality and customer satisfaction, The Bouqs Company aims to make flower gifting accessible and enjoyable for everyone.
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