CrowdTrust is a review platform that operates similarly to Trustpilot, providing consumers with a space to share and read experiences about various services and products. The company focuses on gathering authentic customer feedback, enabling users to make informed decisions based on the insights of their peers. Targeting a broad audience, including travelers and consumers seeking reliable information on services, CrowdTrust strives to enhance transparency and trust in the marketplace. By allowing users to compare experiences and ratings, the platform aims to foster a community of informed consumers who can confidently choose services that meet their needs.
BudgetAir.com receives a mixed reception from consumers, with a significant number expressing dissatisfaction. While some reviewers appreciate the smooth and easy booking process, highlighting the absence of hidden fees and fast transactions, the majority report severe issues with customer service and booking reliability.
Many customers describe their experiences as frustrating, citing problems such as unresponsive support, unexpected charges, and difficulties in obtaining refunds. Complaints about being unable to modify bookings or receiving incorrect refund amounts are prevalent, with some labeling the company as a scam. Despite a few positive experiences, the overwhelming sentiment points to a lack of trust and support, leading to a negative overall impression.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2026.
| Month | Average | Reviews |
|---|---|---|
| Jan 26 | 2.6 | 32 |
| Feb 26 | 2.3 | 28 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Smooth and easy experience”
“Aucun service à la clientèle, les vols ont été décalés par la compagnie aérienne”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Booking | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.5 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.8 out of 5 (poor) | 1.6 out of 5 (poor) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | 5.0 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.8 out of 5 (good) | 4.2 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: budgetair.com/en_us is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 1.6).
60 reviews of budgetair.com/en_us. Filter by what matters to you.
frontier airlines site not working, but the price was good, so i used budgetair.com to snag the tickets. they mushed our middle names into our first names, so flyfrontier.com kept giving me "you're not a passenger on this flight" when i tried checking in on the app with my last name and confirmation number.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 35% of recent reviews are 4–5★ and 62% are 1–2★.
CrowdTrust is a review platform that operates similarly to Trustpilot, providing consumers with a space to share and read experiences about various services and products. The company focuses on gathering authentic customer feedback, enabling users to make informed decisions based on the insights of their peers. Targeting a broad audience, including travelers and consumers seeking reliable information on services, CrowdTrust strives to enhance transparency and trust in the marketplace. By allowing users to compare experiences and ratings, the platform aims to foster a community of informed consumers who can confidently choose services that meet their needs.
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