Pas de réponse à mes messages
J'ai annulé ma commande et souhaite retourner le produit. Malgré l'envoi de plusieurs messages, je n'ai pas de réponse.

Cable-hdmi.eu is a leading French online retailer specializing in high-quality HDMI cables and related accessories. The company offers a diverse range of products, including cables compatible with 4K and 3D technology, splitters, and extenders, catering to both individual consumers and businesses seeking reliable audiovisual solutions. With over eight years of experience in the HDMI market, Cable-hdmi.eu focuses on providing customers with competitively priced options, ensuring secure payment methods, and offering free shipping on orders over €19.99. Targeting tech-savvy individuals and organizations, Cable-hdmi.eu emphasizes fast delivery, with orders shipped within 24 to 48 hours, and a responsive customer service team available to assist with inquiries. By prioritizing quality and customer satisfaction, the company positions itself as a trusted source for HDMI products in France.
Cable-hdmi.eu receives predominantly positive feedback, with many customers praising the rapid delivery and high-quality products. Reviewers frequently highlight the excellent communication and the overall value for money, noting that the cables perform well and meet expectations.
However, there are significant concerns regarding order fulfillment, with several customers reporting issues such as unresponsive customer service, delayed shipments, and even accusations of the site being a scam. Some individuals express frustration over their payments being processed without receiving their products, leading to a sense of distrust. While many enjoy a seamless shopping experience, the negative reviews indicate that order management and customer support need improvement. Overall, the sentiment leans positive, but the company must address its critical service shortcomings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 5 |
| Dec 24 | — | 0 |
| Jan 25 | 2.0 | 5 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Site très clair, envoi rapide, produit conforme, bien conditionné”
“L'attitude du service commercial est inadmissible”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.0 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.3 out of 5 (poor) | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Cable-hdmi.eu is #2 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 4.0).
500 reviews of Cable-hdmi.eu. Filter by what matters to you.
Over a year ago
J'ai annulé ma commande et souhaite retourner le produit. Malgré l'envoi de plusieurs messages, je n'ai pas de réponse.
Over a year ago
Délais de livraison non respecté , pas de réponses aux mails, injoignable par téléphone . Ils encaissent l’argent et n’envoient pas le matériel . Une honte !
Over a year ago
J ai envoyé pleins de emails pas de réponses , téléphone ils répondent pas !!?? Ça fait depuis le 6/01/2025 j attend ma commande !!!! Et facture encaissé !!
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J'ai annulé ma commande et souhaite retourner le produit. Malgré l'envoi de plusieurs messages, je n'ai pas de réponse.
Délais de livraison non respecté , pas de réponses aux mails, injoignable par téléphone . Ils encaissent l’argent et n’envoient pas le matériel . Une honte !
J ai envoyé pleins de emails pas de réponses , téléphone ils répondent pas !!?? Ça fait depuis le 6/01/2025 j attend ma commande !!!! Et facture encaissé !!
13 jours d'attente pour un produit qui devait arriver en 24/48 heures, et dont le paiement a été encaissé le jour de la commande, c'est fâcheux.
La commande et son paiement ayant été facturés dès le samedi 4 janvier 2025, la SAS "DELTA" ne m'a toujours pas adressé la commande par Colissimo.
Aucun souci avec le matériel au top mais ne commandez en période de fêtes ils ne répondent plus.
Demandes ignorées site fantôme 👻
site fantome;pas de reponses aux mails;une arnaque de plus
livraison rapide, le Câble HDMI HDElite UltraHD 2.1 - 1.5M a l air de bonne qualité mais malgré tout mon qled samsung me dit toujours de le changer parce que ce n est pas de la bonne qualité.
Livraison rapide et colis soigneusement emballé
Cable qualité, livraison rapide. RAS
Site très clair, envoi rapide, produit conforme, bien conditionné.
Petit raté sur la livraison ... le facteur ne m'a pas contacté alors que vous demandez le numéro de téléphone pour cela. Sinon pour le reste c'est OK !
Parfait, le câble correspond à la description et fonctionne parfaitement. Par contre, aucun mail reçu lorsque je me suis inscrit sur le site, et aucun mail reçu lors de la validation de ma commande, ni lors de l'expédition de celle-ci. Je pense qu'il va falloir remédier à cela, sinon ça risque d'un rebuter quelques uns. Le contact téléphonique à Delta a été très sympa et efficace, par contre.
Livraison rapide, emballage sérieux et excellent rapport qualité/prix.
commande non conforme
HDMI AlienCable 2.0 Extreme
cable de qualité, bien emballé. livraison rapide.. comme toujours
Cable-hdmi.eu is a leading French online retailer specializing in high-quality HDMI cables and related accessories. The company offers a diverse range of products, including cables compatible with 4K and 3D technology, splitters, and extenders, catering to both individual consumers and businesses seeking reliable audiovisual solutions. With over eight years of experience in the HDMI market, Cable-hdmi.eu focuses on providing customers with competitively priced options, ensuring secure payment methods, and offering free shipping on orders over €19.99. Targeting tech-savvy individuals and organizations, Cable-hdmi.eu emphasizes fast delivery, with orders shipped within 24 to 48 hours, and a responsive customer service team available to assist with inquiries. By prioritizing quality and customer satisfaction, the company positions itself as a trusted source for HDMI products in France.
This profile hasn't been claimed by the business owner.