FIBER TECH AUSTRALIA PTY LTD reviews & trust report
Fiber Tech Australia Pty Ltd specializes in providing comprehensive data cabling and installation services for both residential and commercial clients throughout Melbourne. The company offers a wide range of solutions, including data cabling installation, NBN home and business cabling, HFC and fiber data cabling, structured cabling, network cabling, and wireless point relocations. Their skilled team is equipped to handle various projects, ensuring efficient and discreet service to minimize disruption.
With a focus on quality and reliability, Fiber Tech Australia employs fully qualified and licensed technicians who are dedicated to delivering accurate and timely installations. Their services also include telephone point installation and fiber optic splicing, catering to the diverse needs of their customers. By prioritizing customer satisfaction and technical expertise, the company aims to meet the growing demands of modern networking in Melbourne.
FIBER TECH AUSTRALIA PTY LTD has a positive customer experience.
Fiber Tech Australia Pty Ltd consistently receives glowing reviews from customers, who praise the exceptional service provided by Roy and his team. Reviewers highlight Roy's professionalism, punctuality, and efficiency, often noting that he goes above and beyond to ensure customer satisfaction.
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Many customers appreciate the clear communication and competitive pricing, with several recommending the company for its reliable and high-quality work, particularly in data cabling and NBN installations. The positive sentiment is reinforced by comments about the team's ability to address issues promptly and effectively, leaving customers very happy with the results. Overall, Fiber Tech Australia is highly recommended for anyone seeking home services related to networking and cabling.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
90
100%
● Low
5.0 / 5 overall
=
90 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
5.0
1
Apr 24
—
0
May 24
—
0
Jun 24
—
0
Jul 24
5.0
1
Aug 24
5.0
1
Sep 24
5.0
1
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
5.0
1
Jan 25
—
0
Feb 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 90 most recent reviews.
Top praiseof 90 positive reviews
Fast & efficient42%
38 mentions
Customer service39%
35 mentions
Professionalism31%
28 mentions
Prices & value18%
16 mentions
“Cannot recommend Fiber Tech Australia highly enough”
On “Fast & efficient” · Feb 2, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electrical Services.
Overall rating and review count for this company and similar companies
Roy did a fantastic job. He got me up and running with a home office setup which was needed urgently so I could work. Prompt, efficient and understood the brief. Given the time of year, many wouldn’t & didn’t come. Roy was empathetic to my predicament & came to the call. You can’t go wrong.
Such a good experience, we didn't have wifi for 3 weeks due to our landlord/property manager being useless. Roy was excellent, fixed so many problems with the property and didn't slow down until everything was done, made mine and my housemates day! Couldn't recommend enough really great service, thanks again Roy.
Roy was fantastic, just knew what to do without any fuss, he fixed our difficult cabling issue which had meant our NBN was lousy. His knowledge regarding all manner of cabling issues ,all manner of telecommunication concerns is second to none.If you have a problem I guarantee Roy will fix it, he just gets straight to work on arrival,no time is wasted believe me. Well done Roy
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Roy and team provided us with a fast, neat and professional HFC relocation job. They communicated every step of the process clearly and executed each task with care and expertise. Excellent communication from the initial call to confirming arrival etc. Will certainly use again if required.
Fibre Tech Australia provides outstanding service and backs this up with 22 years experience. I wholeheartedly recommend using this company for your needs due to its professionalism, industry experience and courtesy.
Great experience with my recent cable install. The tech was on time and all work was done as described and after encountering some issues from my setup solutions were presented and no extra charges were made.
I now have fast, reliable, cabled NBN on all 3 floors of my town house.
Would definitely recommend and use again.
Really impressed with Fibre Tech. Responsive and super helpful during my initial enquiry. Punctual, efficient, polite and professional. Provided great advice, answered all my questions, and resolved the issue for me. I would definitely use them again and can highly recommend them.
Experienced and efficient to find the best solution
We're very happy with Roy's work with moving our NTD box. We had an ideal location for the box, but it was a challenge. Roy was able to offer a great solution to moving the box efficiently and with minimum exposed cables. I'm really happy with the work. Also the speed and pricing were excellent. I'll be using Roy for future wire-ups.
Roy provided a fantastic service. He just oozes competence and professionalism and he is a great communicator. He presented us with a couple of options, was clear about pricing which was extremely reasonable. He did a really good job and left the space clean and tidy on completion of the job. We can’t recommend him highly enough. MK
Roy did a great job in relocating our NBN connection point, which allowed me to remove all the associated electronics out of a bedroom and into a more suitable location.
While Roy did encounter some challenges during the relocation of the of the data point, these were quickly resolved and the NBN point was successfully relocated.
Highly recommend Roy for moving your NBN access point to more suitable locations.
Quite exceptional service and expertise. Roy immediately sorted the issues (created by others at significant expense) and worked very quickly and efficiently to sort our NBN. Outstanding professionalism. Absolutely outstanding work. Cannot recommend him highly enough. Fantastic.
I needed my NBN modem to be moved and Fibre Tech made it easy. They were very easy to communicate with and worked efficiently. Very polite and easy to work with.
The pricing was pretty fair. They were very quick, efficient and professional. I have not had any issues with my internet since I got my NBN moved close.
Thanks again!
I had a problem with slow NBN internet from my FTTN connection, which NBN identified as a Bridge Tap and left me to fix. The team at Fiber Tech provided me with technical expertise and support, resulting in much better speeds for both download & upload. Thanks Fiber Tech!
Spoke to Roy regarding NBN signal issues in our house and he immediately gave me different options and offered to send someone over to have a look at the property before deciding on a plan of action. Andre arrived at our place the same day - He was genuine, prompt, very helpful and solved our issue effectively. Really appreciate the service from this business and highly recommend them. Thanks guys.
Roy provided an excellent service. He really put in extra effort to make sure the cabling was as discrete as possible, trying multiple solutions in a challenging environment. Thanks for the great work!
Roy is the man. 2 days out from The new year and our internet service provider and NBN left us hanging with a cable self-install. Roy instantly diagnosed and visited the site, and installed within the hour. Prompt and professional.
Lovely guy, reduced the price for us as he got the job done faster than he thought. Also provided terrific after care service and advice in setting things up which he did not have to do.
Fiber Tech Australia Pty Ltd specializes in providing comprehensive data cabling and installation services for both residential and commercial clients throughout Melbourne. The company offers a wide range of solutions, including data cabling installation, NBN home and business cabling, HFC and fiber data cabling, structured cabling, network cabling, and wireless point relocations. Their skilled team is equipped to handle various projects, ensuring efficient and discreet service to minimize disruption.
With a focus on quality and reliability, Fiber Tech Australia employs fully qualified and licensed technicians who are dedicated to delivering accurate and timely installations. Their services also include telephone point installation and fiber optic splicing, catering to the diverse needs of their customers. By prioritizing customer satisfaction and technical expertise, the company aims to meet the growing demands of modern networking in Melbourne.