2 days delivery
2 days delivery

Builders Emporium is an online retailer specializing in building supplies, DIY tools, and home improvement products. The company offers a comprehensive range of items, including aluminium step ladders, damp proof membranes, garden fencing materials, treated timber, and various sealants and adhesives. Customers can explore an extensive online catalogue designed to meet the needs of both professional contractors and DIY enthusiasts. With a focus on providing fast nationwide delivery and the option for local collection from their North London store, Builders Emporium aims to enhance customer convenience. The company is committed to delivering quality products from trusted brands, ensuring that customers can find the right tools and materials for their projects. Through their user-friendly platform, Builders Emporium caters to a diverse audience looking for reliable building solutions.
Builders Emporium consistently receives high praise for its outstanding service and fast delivery, with many customers noting the efficiency of their order fulfillment. Reviewers highlight the excellent communication and the quality of products, often mentioning great prices that enhance their purchasing experience.
Several customers express satisfaction with next-day delivery, even to remote locations like the Highlands, which underscores the company's commitment to timely service. However, a few complaints arise regarding delivery issues, with some customers reporting that their items did not arrive as expected or were delayed. Despite these isolated concerns, the overwhelming sentiment remains positive, reflecting a strong reputation for reliability and customer satisfaction. Overall, Builders Emporium is viewed favorably for its service and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 217 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.7 | 3 |
| Jul 24 | 5.0 | 2 |
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 217 most recent reviews.
“2 days delivery”
“Dont promise next day delivery or change couriers to someone more reliable”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 |
Bottom line: Builders Emporium is #2 of 5 on overall rating in this group.
217 reviews of Builders Emporium. Filter by what matters to you.
Over a year ago
Good product just great prices makes my job all the better for it
Over a year ago
Brilliant as always, quality product great price and quick delivery
Over a year ago
Product as described and received as promised Thankyou
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Good product just great prices makes my job all the better for it
Brilliant as always, quality product great price and quick delivery
Product as described and received as promised Thankyou
Next day delivery to the Highlands! Amazing.
Having used builder’s emporium for first time was very impressed with the service, great price and good quality
Good products came on time
Easy to navigate website and found exactly what I wanted. Fast delivery, was a bonus.
We live in Orkney and delivery can be an issue for couriers from South. Don't really know why this is as loads of Scottish delivery companies and Royal Mail have no issues. Tia who handled my order let me know there was an issue with delivery and went well be beyond the level of service I'd expected in order to source a reasonably priced alternative delivery company and keep me updated to date with progress. I will certainly deal with Builder's Emporium again as the customer service I received was excellent. Thank you Tia.
great price branded goods quick despatch , just royal mail taking there time cant wait to use on lock install pleased with purchase and quality well packaged
Quick and efficient service. Would decimated use them again.
The delivery was excellent, really good quality ladder when it arrived...thank you so much!
Great price and brilliant delivery. Ordered on the Wednesday and received it on the Thursday, many thanks 😊.
No fuss delivered as stated.
I can not right a review as I have not received this item have you sent it to the right address which is 17 Faceby Grove Yarm TS159YG please check and tell me what is happening with it please the order is for 2tubes of gray silicon
Builders Emporium is an online retailer specializing in building supplies, DIY tools, and home improvement products. The company offers a comprehensive range of items, including aluminium step ladders, damp proof membranes, garden fencing materials, treated timber, and various sealants and adhesives. Customers can explore an extensive online catalogue designed to meet the needs of both professional contractors and DIY enthusiasts. With a focus on providing fast nationwide delivery and the option for local collection from their North London store, Builders Emporium aims to enhance customer convenience. The company is committed to delivering quality products from trusted brands, ensuring that customers can find the right tools and materials for their projects. Through their user-friendly platform, Builders Emporium caters to a diverse audience looking for reliable building solutions.
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