Hornsby Electric is a licensed electrical services provider based in Sydney, specializing in prompt and reliable electrical solutions for both residential and commercial clients. With over sixty years of experience, the company serves the Hornsby area, North Shore, and Hills District, focusing on delivering high-quality workmanship and exceptional customer service. Their team of fully qualified electricians is dedicated to respecting clients' time, homes, and budgets while ensuring a smooth and stress-free experience. The company offers a comprehensive range of electrical services, catering to a diverse clientele that includes homeowners and businesses. Hornsby Electric is committed to customer satisfaction, as evidenced by their 4.9-star rating and high rate of repeat business. All work performed by Hornsby Electric is backed by a 100% lifetime guarantee, providing customers with peace of mind and confidence in the services provided.
Hornsby Electric receives overwhelmingly positive feedback from customers, highlighting their excellent service and professionalism. Reviewers frequently commend the team's promptness, efficiency, and friendly demeanor, noting that electricians arrive on time and complete jobs as expected.
Many long-term customers appreciate the consistent quality of work, with some mentioning multiple successful projects over the years. Communication is also a strong point, as clients feel well-informed throughout the process. However, a few reviews mention concerns regarding the quoting process and service follow-up, indicating that there may be room for improvement in these areas. Overall, Hornsby Electric is highly regarded for their skilled and trustworthy service, making them a top choice for electrical needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 423 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 12 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 4.9 | 11 |
| Apr 25 | 5.0 | 3 |
| May 25 | 4.6 | 10 |
| Jun 25 | 4.6 | 9 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 2 |
| Oct 25 | 4.9 | 7 |
| Nov 25 | 5.0 | 14 |
| Dec 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 423 most recent reviews.
“Experienced electricians diagnosed my problem and fixed it quickly”
“After requesting a service from Hornsby Electric to replace a single outdoor light with another one I provided, I was...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electrical Services.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | +3% | 423 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 2.2 out of 5 (poor) | 4.5 out of 5 (good) | — | 150 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 59 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 47 |
Bottom line: Hornsby Electric is #3 of 5 on overall rating in this group. On value, EDJ Services scores higher (5.0 vs 4.4).
423 reviews of Hornsby Electric. Filter by what matters to you.
11 months ago
Experienced electricians diagnosed my problem and fixed it quickly. They were also very nice people and a pleasure to have in our house.
Over a year ago
Excellent service
Over a year ago
They were very friendly punctual and helpful in every way, they also explained everything they were about to do.
11 months ago
prompt efficient pleasant service
Quick answers to the questions people ask most.
Hornsby Electric typically offers a range of electrical services including residential and commercial electrical installations, repairs, and maintenance. Common services may include wiring, panel upgrades, outlet installation, lighting solutions, and electrical troubleshooting. For specific service details, it's best to contact them directly to discuss your particular needs.
Business hours can vary and may change seasonally or due to special circumstances. We recommend calling Hornsby Electric directly or checking their website for current operating hours. Many electrical contractors also offer emergency services outside of regular business hours.
You can typically reach Hornsby Electric by phone for immediate assistance or to schedule an appointment. Many electrical contractors also accept contact through their website, email, or online booking systems. Check their business listing or website for the most current contact information.
Many electrical contractors offer free estimates for larger projects, though policies can vary by company and project type. It's recommended to ask about estimate policies when you first contact Hornsby Electric. Some smaller repairs may be quoted over the phone, while larger installations typically require an on-site assessment.
Professional electrical contractors are typically required to maintain proper licensing and insurance to operate legally. You can verify licensing status through your local licensing authority or by asking to see credentials when scheduling service. Always ensure any electrical contractor you hire carries appropriate insurance and licensing.
Service areas can vary depending on the contractor's location and capacity. Hornsby Electric likely serves their immediate local area and surrounding communities. Contact them directly to confirm whether they service your specific location and any potential travel charges for areas outside their primary service zone.
Many electrical contractors serve both residential and commercial clients, though some may specialize in one area. The types of projects can range from simple home repairs to complex commercial installations. Contact Hornsby Electric to discuss your specific project type and confirm their expertise in that area.
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Experienced electricians diagnosed my problem and fixed it quickly. They were also very nice people and a pleasure to have in our house.
Excellent service
They were very friendly punctual and helpful in every way, they also explained everything they were about to do.
prompt efficient pleasant service
Fast reliable service
These people were skilled in connecting us properly to the electricity system when it needed upgrading and was not operating in some areas of our property. They were at the correct level of electrician for the job and not every electrician is at this level. I thank them and compliment them for their prompt response, absolute skill and honesty.
They team were very easy to work with, adapting around my wor availability to quote, and helping solve the challenges we got from Energy Australia in managing meter impacts from our work. Very helpful and responsive.
Friendly and helpful from the first phone call. Problem with hot water short circuiting was quickly diagnosed and resolved neatly. No issues since. A pleasure to deal with
On time and efficient.
job was exceled done
Prompt service. Willing to talk you through the problem with sound advice. They know what they are doing.
Excellent service and job done as expected.
Prompt, efficient, knowledgeable. What more would you want. Use them every time we need an electrician.
We had a new oven and cooktop installed. The electrician who came was very professional and was able to give us a quote and install the appliances the same day. Very happy with the service and appliances working perfectly.
After suffering multiple outages due to blown fuse wires that was swiftly resolved by Hornsby Electric, I decided to completely overhaul the electricity supply setup and upgrade the switchboard. Jacob explained in detail the pros and cons of different options, and I selected to replace the 600 x 600 meter box with a 900 x 600 one to cater for future growth. On the day of the upgrade, two Level 2 electricians performed the upgrade starting at 7am and completed by around 3pm. All tasks were carried out as described in the quotation, and now I have an up-to-date standard switchboard with a smart meter and circuit-breakers covering all 3 phases. A week after the upgrade half the sockets in the kitchen were out. Jacob guided me over the phone to troubleshoot the issue, and identified that a circuit-breaker was faulty. An electrician arrived within 2 hours to replace the circuit-breaker with a new one. So if you need major electrical work performed, Hornsby Electric will complete the job professionally and provide ongoing support to give you the utmost confidence and peace of mind.
Excellent communication, did job as expected. Polite and trustworthy
David and the team at Hornsby Electric did an amazing job. This was a significant repair requiring Level 2 Electricians, liaison with Ausgrid and Neighbours. Completed on time and on budget, despite some additional difficulties encountered along the way.
I am always very happy with Hornsby Electric. They come on time and analyse and do the job. Very efficient and professional. What more can you ask for?😀
Highly recommend them, we have always used Hornsby Electrics services for our Electrical problems. The team are very experienced, attentive, trustworthy and friendly.
I had Claudio and Andrew for fixing couple of things, excellent professionals!
For immediate electrical emergencies that pose safety risks, contact emergency services first if there's danger of fire or injury. Many electrical contractors, including potentially Hornsby Electric, offer emergency services for urgent electrical issues. Keep their emergency contact information readily available for non-life-threatening electrical problems.
Scheduling timeframes can vary based on the contractor's availability and the complexity of your project. Simple repairs might be scheduled within a few days, while larger installations may require several weeks advance notice. Contact Hornsby Electric as early as possible to discuss timing for your specific project needs.
Payment methods vary by contractor and may include cash, checks, credit cards, or financing options for larger projects. It's advisable to discuss payment terms and accepted methods when scheduling your service. Some contractors may require partial payment upfront for larger projects or material purchases.
Most professional electrical contractors offer some form of warranty or guarantee on their workmanship, though terms and duration can vary. Ask about warranty coverage when discussing your project to understand what is included and for how long. Written warranties provide the best protection for both parties.
Professional electrical contractors typically understand local electrical codes and can help ensure work meets current standards. Many contractors can also assist with obtaining necessary permits for electrical work, though requirements vary by location and project scope. Discuss permit requirements and code compliance when planning your electrical project.
Hornsby Electric is a licensed electrical services provider based in Sydney, specializing in prompt and reliable electrical solutions for both residential and commercial clients. With over sixty years of experience, the company serves the Hornsby area, North Shore, and Hills District, focusing on delivering high-quality workmanship and exceptional customer service. Their team of fully qualified electricians is dedicated to respecting clients' time, homes, and budgets while ensuring a smooth and stress-free experience. The company offers a comprehensive range of electrical services, catering to a diverse clientele that includes homeowners and businesses. Hornsby Electric is committed to customer satisfaction, as evidenced by their 4.9-star rating and high rate of repeat business. All work performed by Hornsby Electric is backed by a 100% lifetime guarantee, providing customers with peace of mind and confidence in the services provided.
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