Cable Intelligence is a leading supplier of networking and cabling products in the United Kingdom. The company specializes in a comprehensive range of cables, including Cat5e, Cat6, and Cat6a Ethernet cables, as well as fibre optic cables and audio-visual solutions. Additionally, Cable Intelligence offers essential components such as cabinets and SFP transceivers to meet the diverse needs of its customers. Targeting both retail consumers and trade customers, Cable Intelligence emphasizes exceptional customer service and timely delivery, often providing next-day shipping for orders. The company has established a dedicated portal for trade customers, offering discounted prices and additional benefits. With a commitment to keeping customers informed through regular shipping updates, Cable Intelligence aims to facilitate seamless project execution for professionals and enthusiasts alike.
Cable Intelligence receives overwhelmingly positive feedback from customers, highlighting their great service, fast delivery, and competitive prices. Many reviewers appreciate the efficiency of the order process, with several noting quick turnaround times from order to delivery.
Consumers frequently mention the helpfulness of staff, particularly praising Simon for his knowledgeable assistance. However, some customers report issues with the order and payment process, including glitches when adding items to the basket and difficulties with credit card verification. Despite these minor complaints, the overall sentiment remains highly favorable, with many expressing a willingness to recommend the company. Overall, Cable Intelligence is seen as a reliable choice for electronics and technology needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 63 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2023.
| Month | Average | Reviews |
|---|---|---|
| Sep 22 | 5.0 | 2 |
| Oct 22 | 5.0 | 1 |
| Nov 22 | 5.0 | 1 |
| Dec 22 | 5.0 | 1 |
| Jan 23 | 4.7 | 3 |
| Feb 23 | 5.0 | 3 |
| Mar 23 | 5.0 | 3 |
| Apr 23 | 5.0 | 2 |
| May 23 | 5.0 | 2 |
| Jun 23 | 5.0 | 2 |
| Jul 23 | — | 0 |
| Aug 23 | 4.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 63 most recent reviews.
“great experience super quick turn around between ordering and delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | −2% | 63 |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 | |
| 3.5 out of 5 (good) | 100 out of 100 | — | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 192 |
Bottom line: Cable Intelligence is #2 of 5 on overall rating in this group. On value, One Stop Cable Shop scores higher (5.0 vs 4.5).
63 reviews of Cable Intelligence. Filter by what matters to you.
Needed CAT5e for house re-wire. Never heard of cable intelligence prior to my search, but as I run my own IT consultancy, the price of the cable undercut any of my suppliers. Delivery was much quicker than expected as well, so all in all, great experience. I will be back to CI for my next cabling requirement.
Ordered some orange Cat6 cable - arrived next day before 9am - Ideal. Many thanks.
Good price and super speedy delivery
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Very good customer service. Helped me to choose the correct product and the delivery was very very quick. Very happy.
Great price for good products. Lacked information on delivery details. But arrived promptly.
Great selection of items and speedy delivery. Would have given 5 stars however cabinet that was purchased was missing back brackets but was advertised as being included. Customer service was quick to respond and resolve the issue by shipping them to me. Advice is to be diligent on updating your site regularly with latest information available for the products you are selling, to avoid customer experience similar situations.
Good online Advice Chat to enquire about items Very prompt delivery Good prices
The website had some issues with payment, but it was resolved quickly as the staff were friendly and quick to help when I asked questions.
Great service and equipment will use again
good products excellent service
Cable Intelligence is a leading supplier of networking and cabling products in the United Kingdom. The company specializes in a comprehensive range of cables, including Cat5e, Cat6, and Cat6a Ethernet cables, as well as fibre optic cables and audio-visual solutions. Additionally, Cable Intelligence offers essential components such as cabinets and SFP transceivers to meet the diverse needs of its customers. Targeting both retail consumers and trade customers, Cable Intelligence emphasizes exceptional customer service and timely delivery, often providing next-day shipping for orders. The company has established a dedicated portal for trade customers, offering discounted prices and additional benefits. With a commitment to keeping customers informed through regular shipping updates, Cable Intelligence aims to facilitate seamless project execution for professionals and enthusiasts alike.
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