Car Seats Plus is a UK-based retailer specializing in children's car seats, providing a comprehensive range of products designed to ensure the safety of young passengers. The company offers a variety of car seats, including infant carriers, extended rear-facing seats, and high back boosters, catering to the needs of children from birth through their school years. By prioritizing safety, Car Seats Plus features products that have been rigorously tested, including those that meet the Swedish Plus Test standards, which are recognized for their stringent safety criteria. In addition to its product offerings, Car Seats Plus provides installation services and aftercare support with every car seat purchase. The company also offers a complimentary Car Seat Consultation service to assist customers in selecting the appropriate car seat for their child and ensuring correct installation. Targeting parents and guardians, Car Seats Plus aims to facilitate safe travel for children while also providing peace of mind for caregivers.
Car Seats Plus receives overwhelmingly positive feedback, with reviewers consistently praising the exceptional service provided by Emily. Customers highlight her extensive knowledge and willingness to assist in finding the perfect car seat fit, often going above and beyond to accommodate their needs.
Many appreciate the hands-on approach, where they can try different seats in their vehicles, ensuring a proper fit. The convenience of the location and the ability to test seats under cover are also noted as significant advantages. Reviewers express gratitude for Emily's patience and expertise, making the shopping experience enjoyable and stress-free. Overall, Car Seats Plus is highly recommended for its outstanding customer service and quality products, reflecting a strong sentiment of satisfaction among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 29 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 29 most recent reviews.
“Emily was incredibly helpful at resolving some issues I had with my Axkid car seat”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 29 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 999 |
Bottom line: Car Seats Plus is #1 of 5 on overall rating in this group.
29 reviews of Car Seats Plus. Filter by what matters to you.
Emily was so helpful and supportive when we were looking for car seats for the imminent arrival of our twins! Very knowledgeable and very friendly - thank you, we couldn't have navigated this minefield without you!
Quick and easy to get an appointment. Emily is extremely knowledgeable, and patient with two hot a cranky kids! We opted for delivery, rather than fit on the day, and the car seat arrived swiftly. There are plenty of options to choose from for Swedish tested, extended rear facing. Highly recommend.
We visited Car Seat Plus this week to find a new seat for our baby due soon. Emily was extremely helpful showing us the different options in and out of the car. She was friendly and did not push us to make a decision or to spend more at all. I will definitely be going back when our other children have outgrown their car seats to look for our next ones.
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We’ve just bought our second car seat from Emily for our 11 month old. Easy to book the appointment and she was responsive to messaging. Gave us lots of really good advice and tried multiple seats in our car to ensure we got the right one for us and our girl. She also fitted the seats for us and gave us in depth demonstrations to ensure we knew how to adjust and fit them ourselves. I very highly recommend and wouldn’t go anywhere else!
Very friendly & helpful! Got to try lots of different seats on a seat she has in the showroom, then we tried it in our car which I find really helpful! Spending a lot of money on a seat you want to be able to try it out so this was perfect. Very knowledgeable! Thank you
We've had excellent customer service from Emily at Car Seats Plus. From our initial appointment she was very knowledgeable about the car seats and thorough with showing us how to install our new purchase. We've since been back to purchase some accessories for our car seat and have an additional fit check.
Brilliant service from Emily at Car Seats Plus. We first went in March to buy an ERF seat after my son outgrew his baby carrier. Emily was very prompt replying to my message and during the appointment helpfully demonstrated a few seats we had done some research on and fitted our car with a BeSafe Stretch. This weekend we made a return visit to try a Britax Max-Safe Pro in my husband's car. She was patient with our son who was reluctant to try the seats and we feel confident we have chosen the safest options for our son thanks to her expertise.
Superb friendly helpful service. Even fitted it in our car which was so helpful as she really knows what she is doing. Highly Recommended
Contact with Emily at car seats plus was a breeze, with very quick response. She was very friendly and knowledgeable. I was able to find the perfect car seat thanks to this company, I would highly recommend if you want to ensure your little ones are going to be safe whilst traveling in the car. Thank you
Car Seats Plus is a UK-based retailer specializing in children's car seats, providing a comprehensive range of products designed to ensure the safety of young passengers. The company offers a variety of car seats, including infant carriers, extended rear-facing seats, and high back boosters, catering to the needs of children from birth through their school years. By prioritizing safety, Car Seats Plus features products that have been rigorously tested, including those that meet the Swedish Plus Test standards, which are recognized for their stringent safety criteria. In addition to its product offerings, Car Seats Plus provides installation services and aftercare support with every car seat purchase. The company also offers a complimentary Car Seat Consultation service to assist customers in selecting the appropriate car seat for their child and ensuring correct installation. Targeting parents and guardians, Car Seats Plus aims to facilitate safe travel for children while also providing peace of mind for caregivers.
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