Consumerinsights appears to be a business services company that specializes in market research and consumer behavior analysis. The company likely provides data collection, analysis, and reporting services to help businesses understand their target markets and customer preferences. Their services may include surveys, focus groups, and data analytics to support strategic business decision-making.
Reviewers generally appreciate ConsumerInsights for their strong market research capabilities and in-depth analysis, often highlighting the team's expertise across various industries. Many customers commend the quality of the research and the actionable recommendations provided, noting that the insights have significantly impacted their strategic planning and ROI.
However, there are notable concerns regarding customer service, with some consumers reporting slow response times and unaddressed follow-up requests. While the research quality is often praised, a few reviewers mention issues with the objectivity of survey questions and inconsistencies in data accuracy. Overall, while the company excels in delivering valuable insights, improvements in customer service and responsiveness are needed to enhance the overall experience.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 2.1 out of 5 (poor) | 100 out of 100 | −29% | 185 | |
| 1.8 out of 5 (poor) | 67 out of 100 | −9% | 99 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 85 | |
| 4.7 out of 5 (good) | 100 out of 100 | +1% | 85 |
12 reviews of Consumerinsights. Filter by what matters to you.
ConsumerInsights delivered a comprehensive market analysis that helped inform our strategic planning. The data visualization was particularly impressive and made it easy to present findings to our board. Minor delays in delivery but nothing too concerning.
We've worked with ConsumerInsights on three separate projects now and they consistently deliver quality work. Their industry knowledge is impressive and they're always willing to explain their methodology. Pricing is fair for the value received.
Quick answers to the questions people ask most.
We provide comprehensive market research services including consumer behavior analysis, brand perception studies, product testing, and competitive intelligence. Our services help businesses understand their target audiences and make data-driven decisions to improve their products and marketing strategies.
Project timelines vary depending on scope and complexity, typically ranging from 2-8 weeks. Simple surveys may be completed in 1-2 weeks, while comprehensive market research studies can take 6-8 weeks to ensure thorough data collection and analysis.
We operate Monday through Friday from 9:00 AM to 6:00 PM EST. Our team is also available for scheduled consultations outside regular hours to accommodate client needs across different time zones.
You can request a quote by contacting us through our website contact form, calling our main office, or emailing our sales team directly. We'll schedule a consultation to discuss your specific needs and provide a detailed proposal within 2-3 business days.
We work with businesses of all sizes, from startups to Fortune 500 companies. Our flexible service packages and scalable research methodologies allow us to provide valuable insights regardless of your company size or budget.
We maintain strict confidentiality agreements and follow industry-standard data protection protocols for all client information. All research data is securely stored and only accessible to authorized team members working on your specific project.
Yes, we have partnerships with research firms globally and can conduct studies in major international markets. Our team has experience with cross-cultural research methodologies and can adapt surveys and studies for different regions and languages.
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We deliver comprehensive reports in PDF format along with executive summaries and data visualizations. Raw data can also be provided in Excel or other requested formats, and we offer presentation sessions to walk through key findings and recommendations.
We provide both one-time research projects and ongoing research partnerships. Many clients benefit from quarterly tracking studies or annual brand health monitoring to track changes in consumer behavior and market trends over time.
Consumerinsights appears to be a business services company that specializes in market research and consumer behavior analysis. The company likely provides data collection, analysis, and reporting services to help businesses understand their target markets and customer preferences. Their services may include surveys, focus groups, and data analytics to support strategic business decision-making.
