Helpful and good to deal with
Helpful and good to deal with

Consumers Energy Services is a review platform designed to facilitate transparency and trust between consumers and businesses. Operating under the domain consumersenergy.ca, the company provides a space for users to share their experiences, rate services, and offer feedback on various products. By aggregating reviews, Consumers Energy Services aims to assist potential customers in making informed decisions based on real user experiences. The primary audience for Consumers Energy Services includes consumers seeking reliable information about businesses and services they are interested in, as well as companies looking to enhance their reputation through customer feedback. The platform’s user-friendly interface allows for easy navigation and interaction, contributing to a more informed marketplace. Through its commitment to facilitating consumer engagement and fostering honest dialogue, Consumers Energy Services plays a vital role in the business services sector.
Consumers Energy Services receives predominantly positive feedback, with many reviewers highlighting the ease of use and quick service. Customers appreciate the straightforward process, noting that the platform is user-friendly and allows for direct communication with real people.
The honesty in addressing issues like overcharging is also commended, with several users expressing gratitude for the transparency. However, some complaints arise regarding communication preferences, particularly from individuals who prefer email over phone calls, indicating a need for more flexible contact options. Despite these concerns, the overall sentiment remains favorable, with a significant majority of users satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 5 |
| Sep 24 | 2.4 | 5 |
| Oct 24 | 1.0 | 5 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.0 | 1 |
| Jan 25 | 4.0 | 2 |
| Feb 25 | 4.6 | 39 |
| Mar 25 | 4.3 | 63 |
| Apr 25 | 4.2 | 21 |
| May 25 | 4.4 | 64 |
| Jun 25 | 4.1 | 56 |
| Jul 25 | 4.8 | 35 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick and easy”
“I have paid nearly 25 years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | +61% | 1,000 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | 2.2 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 2.8 out of 5 (fair) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.8 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | 2.6 out of 5 (poor) | +111% | 1,000 |
Bottom line: Consumers Energy Services is #2 of 5 on overall rating in this group. On service, Totaljobs scores higher (4.9 vs 4.2).
500 reviews of Consumers Energy Services. Filter by what matters to you.
Helpful and good to deal with
Not much info and then just a review
Looking forward to cash rebate.
Quick answers to the questions people ask most.
Yes, Consumers Energy Services has received a significant number of verified reviews with an overall high rating, indicating genuine customer experiences and satisfaction.
No, Consumers Energy Services is not a scam. The company has numerous verified reviews showcasing positive customer feedback, particularly about their easy-to-use services and responsiveness.
Consumers Energy Services provides assistance with energy bills, including discounts and information on overcharging, which many customers have found beneficial.
While specific payment methods are not detailed, customers have reported positive experiences regarding the transparency of services and billing processes.
Consumers Energy Services offers customer support through phone calls, and many users have noted their easy-to-reach staff who provide helpful assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I just filled in the application and waiting for a response .
The questions were straightforward and obviously easy to understand.
It was simple clear and easy to understand.
chief engineer at public work and government Canada, senior engineer at Ontario Hydro in charge of $600 millions project
I haven't spoken to the rep yet
Their energy consultant, Mathieu Hutt, says you will receive a FULL refund on the security deposit that will be refunded post-installation. You pay this amount in USD and are refunded in USD, losing out on the currency conversion fee because that's all they will refund you. He also tries to push down products on you without you fully understanding the true costs involved with installing their energy saving products.
It was useful helpful and fast to do thank you
Easy Questions
Quick and easy
Easy and simple
Consumers Energy Services is a review platform designed to facilitate transparency and trust between consumers and businesses. Operating under the domain consumersenergy.ca, the company provides a space for users to share their experiences, rate services, and offer feedback on various products. By aggregating reviews, Consumers Energy Services aims to assist potential customers in making informed decisions based on real user experiences. The primary audience for Consumers Energy Services includes consumers seeking reliable information about businesses and services they are interested in, as well as companies looking to enhance their reputation through customer feedback. The platform’s user-friendly interface allows for easy navigation and interaction, contributing to a more informed marketplace. Through its commitment to facilitating consumer engagement and fostering honest dialogue, Consumers Energy Services plays a vital role in the business services sector.
This profile hasn't been claimed by the business owner.