Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.1	124	100%	-0.3	● Low

2.1 / 5 overall

124 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 2.0▼ 0.3
12-month avg: 2.1
All-time: 2.1
Category avg: 3.9

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Website & app	Trend	Reviews
Co-op Live This company	2.1 out of 5 (poor)	100 out of 100	2.6 out of 5 (poor)	1.8 out of 5 (poor)	1.6 out of 5 (poor)	−7%	124
BilletRéduc	2.6 out of 5 (poor)	100 out of 100	1.9 out of 5 (poor)	—	1.4 out of 5 (poor)	+9%	424
IONOS \| ionos.de	4.5 out of 5 (good)	50 out of 100	—	—	—	—	20,156
Miss Hosting	4.5 out of 5 (good)	67 out of 100	—	—	—	—	5,849
Federico Content Creator	1.2 out of 5 (poor)	100 out of 100	1.0 out of 5 (poor)	1.0 out of 5 (poor)	1.1 out of 5 (poor)	—	1,002

Bottom line: Co-op Live is #4 of 5 on overall rating in this group.

Kerri

1 review

Jul 20, 2025

Coop live, prepare to queue!!

This is the 2nd time we have been to the Coop Live. First time last September, where i did email to complain (no response) This was due to paying for Backstage Club and then not being let in for over an hour from the time slot giving. This time was to see Billie Elish. The gig itself was amazing which is why I have put 2 stars. The sound,production and staging was great and Billie made sure it was fantastic. It's the venue itself and the event management that let it down. (Not all) I echo people's concerns with the seating. The rows are small and getting past people is tight. My worry is this is where under 16s have to sit with adults and can be scary close to the edge of barriers. The other issue is the system to get in. Queues around the Ethihad. We were door D and had to queue with F to then eventually end up in F door. Considering doors opened at 6 and there was still people queuing around the stadium at half 7 and Billie was on at 8.15 I imagine a few people missed the start. Which seems to be an issue at every gig and no one seems to be doing anything about it Considering people are paying a lot of money for tickets, and I felt really sad for the young people who were there to see their idol and were let down by the event. The woman who was holding the D sign down at the ethihad entrance was awful - when asked why this 1 queue system which made no sense, her response 'we have 20000 ppl to get in' we said other venues don't have this issue and she wasn't having any of it. Was just rude. Everyone echoed the same thing, it was ridiculous and unnecessary considering there are entrances around the whole building. They need to come up with a better system. If doors open at 6 and ppl are still queuing at 8 something is seriously wrong. There are plenty of coop staff who are lovely and the guys on the door doing bag checks were good, a shout out to their manager who kept up positive reinforcement and told them they were doing a great job!!! We don't want to come back to coop again, my daughter however does like the venue but something needs to change!! I imagine lots of people going away disappointed!!

Report

Month	Average	Reviews
Dec 24	2.1	12
Jan 25	2.5	2
Feb 25	2.6	5
Mar 25	1.6	7
Apr 25	2.0	22
May 25	3.1	13
Jun 25	1.9	30
Jul 25	2.1	30
Aug 25	1.0	3

Co-op Live reviews & trust report

Co-op Live has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 25 positive reviews

Top complaintsof 87 negative reviews

How it compares

Reviews

Customer reviews (124)

Stevie Wonder Concert.

Ultra cramped

Don't expect the seat you book

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Event management needs sorting and forced to open cans when you pay!

Firstly the queue to get into the venue…

Uncomfortable seating

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As a venue great. Location, dreadful.

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Not Impressed

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The queueing was terrible in the rain…

Coop live, prepare to queue!!

Disappointing arena

Watch the bar staff

I can't fault staff

About Co-op Live

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