Whenever I visit the co-op store outstanding employee Tanya
Whenever I visit the co-op store, Middle Parkway Leigh Park It is always spotlessly clean and Tanya is always so helpful and lovely, polite and a asset to your company

Co-op Live is the UK's largest entertainment arena, situated in Manchester, England. The venue hosts a diverse range of events, including concerts, sports, and live performances, catering to a wide audience of entertainment enthusiasts. With a focus on providing exceptional experiences, Co-op Live offers premium ticket options and unique pre-show experiences through the Co-op Backstage Club, enhancing the overall enjoyment for attendees. The arena serves as a key destination for both local and visiting fans, featuring performances from renowned artists and popular tours. By accommodating various events, Co-op Live attracts a broad demographic, including families, music lovers, and sports fans, ensuring a vibrant atmosphere for all guests.
Co-op Live receives a mixed reception from attendees, with many expressing dissatisfaction. While some customers appreciate the venue's atmosphere and the quality of performances, such as Billie Eilish and Drake, the overall experience is marred by significant issues.
Reviewers frequently mention poor organization, with long queues and confusion about entry points leading to frustration. Complaints about seating arrangements highlight safety concerns, particularly in upper levels, where tight spaces make access difficult. Additionally, many express disappointment with the acoustics, describing them as horrendous. Despite some positive remarks about staff attitude and service in specific areas like the OVO Lounge, the overwhelming sentiment reflects dissatisfaction with the venue's management and operational efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 124 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 2.1 | 12 |
| Jan 25 | 2.5 | 2 |
| Feb 25 | 2.6 | 5 |
| Mar 25 | 1.6 | 7 |
| Apr 25 | 2.0 | 22 |
| May 25 | 3.1 | 13 |
| Jun 25 | 1.9 | 30 |
| Jul 25 | 2.1 | 30 |
| Aug 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 124 most recent reviews.
“The staff were outstanding throughout: friendly, attentive, and genuinely went out of their way to make the night spe...”
“We were so excited for this concert – it was the first one my niece had ever been to, and she’s a huge Billie fan”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | 1.8 out of 5 (poor) | 1.6 out of 5 (poor) | −7% | 124 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Co-op Live is #4 of 5 on overall rating in this group.
124 reviews of Co-op Live . Filter by what matters to you.
Whenever I visit the co-op store, Middle Parkway Leigh Park It is always spotlessly clean and Tanya is always so helpful and lovely, polite and a asset to your company
I can only pass comment on the reception staff Ellie Johnson I had an issue today and she was the most pleasant helpful amazing person and her customer service was beyond my expectations.Thank you Elle you’re a star I hope your management team appreciates you.
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I went to see Tate Mcrae on the 24th of May. The area a is amazing, The staff there was lovely, the only issue I had was finding my entrance as I got vip tickets for the concert, most if the staff was unaware of what entrance I needed to go to (turns out I got sent an email that I read but didnt see the entrance so its on me) the only one that knew where I needed to go was a guy wearing orange, Apart from that it was amazing, sound quality was fantastic.
Attended last night to see Chase & Status. Queue to get in moved very quickly and security were thorough but very organised. Within the event everything seemed very organised, loads of space available and plenty of bars/shops for drinks so the queues weren’t excessive. Drinks were priced as expected for this type of venue. Toilets were kept lovely and clean and didn’t have to queue for them at all during the night which is usually the case with women’s. Staff were all lovely, friendly and extremely helpful. I lost my phone at some point during the night and a member of staff found it and handed it into lost property. I was able to get this back without issues the following day, again all staff were extremely friendly and helpful.
We are giving five stars as Andrea Bocelli was amazing. A wonderful concert with some added performers who were a real bonus. We were very pleased to have seen him perform. Although high up we had a good view, better than we thought. We could see where some wouldn’t have such a good view though. With regards to queuing to get into the venue, this was difficult and clearly needs looking at. However, the stewards were incredibly kind to my husband who was clearly struggling and ushered us in through VIP entrance. Again, inside stewards were friendly and helpful. I can’t comment on prices of food and drink as we didn’t purchase any. But I would have expected prices to be on the high side like any venue. The free non alcoholic gin and tonic was great though! I don’t think anyone should have food in their seats while the concert is on. It’s disrespectful to the performers and annoying for other concert goers. Driving from the venue, we did expect it to be busy but we were lucky to get out fairly quickly. Again, needs more organisation. Taxi pick up points need looking at too as these were causing traffic build up. So although some thoughts on the venue, overall a good experience. But of course, we were there to see Andrea Bocelli and for that we have absolutely no concerns, he was just perfect.
Thank you to the Co Op Arena. After being stuck in traffic for ages, myself and my disabled mum were escorted through the building to our seats. We weren’t ’staying longer at the bar’ as suggested by some reviews!!! Stewards were reminding people to put away their phones too. The sound quality and production were superb. A very emotional and memorable evening. Thank you and the staff very much indeed.
Our first visit and it was superb. The venue is excellent with probably the most friendly and helpful staff I have ever come across. Everything worked really well, we didn’t have a queue to get in and even the bar / catering was very good. Andre Rieu’s show was an absolute joy with everyone coming out uplifted. Music is indeed the food of life .
My friend and I attended Teddy Swims this evening and I have to say the experience was second to none. I had emailed the arena after going through major surgery very recently which was for a Spinal cord Stimulator which has a charger and remote control. This stops me from going through any sort of body scanner. We were emailed back to go to Gate B. We arrived and I explained that I could not be scanned and was carrying equipment as well as a specific card for security. A female security was called for and she searched me. We then went through doors and were unsure about where to go, however a very nice security guard spoke to us and went and got a host for us. I really don’t remember her name , but she guided us to fan base. She was so supportive . At fan base they were amazing and we were able to get seats as I had originally bought standing before my surgery. Honestly I can not thank the Co Op Live enough. Thank you
I took my teenage kids to see Craig David and was given wristbands to check out their backstage club. The experience was amazing—we even got to attend the after-party! Huge thanks to Nina for arranging everything and taking such great care of us.
We were dreading our visit after reading the reviews. Straight forward getting to the venue, parking at the venue fine (bit pricey but so are most arenas we have visited). Entry to the venue was organised with plenty of stewards directing people. The seats were small but the arm rest lifter up for those of us with more ample bodies. The lighting for the Craig David show was brilliant and the whole show ran smoothly, amazing show with music from 7 pm through to 11pm non-stop. Best show we have seen in a long time. All in all we were very happy with the whole experience.
First time going and was a bit apprehensive after reading reviews. All I can say is from start to finish how helpful and friendly staff are. I realised just hours before arrival due to my son now needing to take medical equipment with him our seats would not be suitable . I didn't have much hope as it was short notice but decided to email and see. Fantastic service within a couple of back and forth emails everything was sorted given a new accessible entrance no worries about getting lost as lots of helpful staff to point you in the right direction, we were sent to fan services who already had our names , gave us wristbands and new allocated seats. Shown to a lift and escorted to our location. Brilliant. Easy to go for drinks and loo brakes. When the show ended was asked our mode of transport and we was going for an uber, a lovely lady Lauren explained it was a bit of a walk to that area and would try to get a taxi closer. Long story but we were there quite a while despite the help of so many stewards , I just couldn't believe how they were going out of there way to help. I want to say a massive thank you to Lauren for rallying the troops and staying with us until we managed to get a taxi, what an asset you are. SO big thank you coop live you were amazing!!!!
Unreal Experience – 5-Star Service at the OVO Lounge! Our visit to the OVO Lounge at Co-op Live was flawless from the moment we arrived. We were personally shown to our seats, which really set the tone for the premium experience. The lounge offers private bar access and restrooms – no queues, no stress, just pure comfort. Ordering food was super easy with the QR code, and it was delivered straight to our seats – piping hot and delicious. The staff were outstanding throughout: friendly, attentive, and genuinely went out of their way to make the night special. One standout moment – my phone battery died mid-event, and without even asking, a team member overheard and returned moments later with a charger. That level of thoughtfulness was the cherry on top of an already incredible experience. Can’t recommend the OVO Lounge enough – if you’re heading to Co-op Live and want to make your night unforgettable, this is the way to do it.
OUTSTANDING Amazing service throughout this venue. I've been to hundreds of concerts and shows and visited a lot of venues but this has to be one of the very best. Stewards and all the other staff on site have obviously been trained to an exceptional level. Amazing 👏
We had an excellent first visit to this new arena on 9/7/25 to see ELO. Arrived early, there was a queue to get in but doors were opened early than scheduled & we got through security etc quickly and efficiently by friendly staff. Drinks & food are expensive, but this is nothing new at a music venue! Free water filling points are available. No queues in the loos which were spotless. We were sat in the floor area in B1 & found the seats comfortable and not a problem. The show was fantastic despite Jeff Lynn having a broken hand & struggling physically a bit towards the end of the show. The sound/ acoustics in particular are brilliant in this new arena. We decided to drive to the venue. Paid to park on a private drive about 10 mins walk away, which worked out brilliantly. Had no problem getting out of the arena at the end of the show & we were soon on our way home. We found the Co-op Arena an impressive, clean new music venue & will happily return again!
Co-op Live is the UK's largest entertainment arena, situated in Manchester, England. The venue hosts a diverse range of events, including concerts, sports, and live performances, catering to a wide audience of entertainment enthusiasts. With a focus on providing exceptional experiences, Co-op Live offers premium ticket options and unique pre-show experiences through the Co-op Backstage Club, enhancing the overall enjoyment for attendees. The arena serves as a key destination for both local and visiting fans, featuring performances from renowned artists and popular tours. By accommodating various events, Co-op Live attracts a broad demographic, including families, music lovers, and sports fans, ensuring a vibrant atmosphere for all guests.
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