Corinthia Hotels is a luxury hotel chain that operates a portfolio of high-end accommodations across Europe and beyond. Established with its first property, Corinthia Palace in Malta, over sixty years ago, the company has expanded to include several iconic hotels located in major cities known for their rich history and cultural significance. Each hotel is designed to provide an exceptional guest experience, featuring elegant interiors, fine dining options, and comprehensive spa and meeting facilities. The company caters to discerning travelers seeking luxurious stays, whether for leisure or business. Corinthia Hotels is recognized for its commitment to outstanding service and creating memorable experiences, making it a preferred choice for both individuals and corporate clients. With a focus on blending heritage with modern innovation, Corinthia Hotels continues to evolve its offerings to meet the diverse needs of its clientele.
Corinthia Hotels garners a mixed response from guests, with many praising the exceptional service and quality of experiences, particularly at the London location. Reviewers frequently highlight the attentive staff, luxurious facilities, and delightful offerings like afternoon tea and spa services.
However, there are notable complaints regarding booking issues and inconsistent service, with some guests expressing frustration over slow service during special occasions and difficulties in managing reservations through third-party platforms. While many visitors leave with fond memories and commend the overall ambiance, others report significant disappointments that detract from their stays. The sentiment leans positive, but the critical feedback indicates room for improvement in service consistency and booking management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 32 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 4.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 32 most recent reviews.
“Wellness and massage was nice - good service”
“We had been looking forward to celebrating my mother's 50th birthday at Corinthia, but sadly it was a complete letdown”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.9 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 32 |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: Corinthia Hotels is #4 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 4.2).
32 reviews of Corinthia Hotels. Filter by what matters to you.
Afternoon Tea at Corinthia London - outstanding experience and highly recommended - thanks to Joe, Tim and Ann who looked after my wife Emma and our son Edward so well! - it was a 50th birthday present for my wife and she was very impressed as always whenever we visit Corinthia London. I was also very grateful for my fathers day present they gave me too - very thoughtful and unexpected!
Jeg var i slut september på besøg på det 5-stjernede hotel Corinthia Marina Hotel. Super imødekommende og hjælpende service fra receptionen som hjalp os til at finde transport løsninger og attraktioner. Super værelser med god aircondition og lækre faciliteter. Lækkert pool område med både voksen og standard pool. Alt I alt en super oplevelse, og jeg kommer helt sikkert igen næste gang jeg rejser til Malta!
Corinthia Budapest: Avoid at all costs. I have been trying to get a refund for over two months after the Hungarian government refused to let anyone in the country. Everyone else has been brilliant (British Airways refunded within two weeks). This hotel chain will not refund, despite reapeated attempts, even if you are not allowed in the country. Really poor service, I would advise avoid making a booking.
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Corinthia Budapest and London have never failed to surprise me impeccable service every time I go would highly recommend
Just a short follow up on my earlier review. After over two weeks of e mails, the refund was finally credited to my account. Although its an open question as to the outcome had I not been persistent. It still leaves a point of principle regarding use of pre authorisations and unfortunately this is not the first time or first hotel where this has resulted in overcharging. My advice to the reader is be careful with whom you share your credit card details and always check your statements subsequent to any hotel visit. My recent experience won't stop me returning to the Corinthia. London It is truly a magnificent hotel.
Unbelievable!
I was impressed by the Lisbon Corinthia (4 years ago) -the waiters, staff, reception etc were affable, polite, never breaking boundary of professionalism but very well trained-starting with a room upgrade offered at a reasonable rate, breakfast was a great experience -omelettes being made by smiling staff, plates taken away discreetly etc. Dinner was expensive but again, service was supreme. we decided to visit all Corinthia, that's how good the experience was. Prague was not as good but still attentive. Malta, where there are 3 Corinthia-we thought would be home ground, so their best. Unfortunately, Marina Corinthia was not a good choice. British Airways deal was reasonable but by the end of it, the cost chalked up quite a bit. The staff made many amends (manager Angele Malia was charming) when we grumbled and we did eat well eventually. Paid extra for better breakfast. Well, we were not going to visit Malta that often so we wanted to be happy-extra costs for upgrade to a better room and view and better breakfast. There was a discount offered so that helped for other meals. The suite we ended up in unfortunately was lovely but not well looked after-walk in shower water would not drain properly, door was stuck. When staff show all the good bits (staff was pointing these out as though we ought to be happy now) , they ought to take into account that the bathroom door is stuck etc but that would require them to keep tabs and check before which was not done I guess. When we complained, it was all taken care of immediately. Then the water began to have mud particles coming from the flow. We did not want to complain anymore as 2 nights left so we drank and rinsed with bottled water. As Corinthia admirers (yes, we continue, though a bit battered) we hope the company picks up and does a good job of it. I can see they have much competition but hey, don't we all ? Rise to it ! You've got the top of the hill view of George's Bay ! Budapest and Khartoum....well, we might visit....
Corinthia Hotel Prague People and service quite Ok with the exception of some staff that make this experience not so good. Had to wait on a line more than 10 min to have a fried egg, with the eggs getting burned in front of me, the staff at that position quite rude ignoring me completely, salad was not well washed, and food not always available. Quite poor breakfast experience. The most ridiculous... the TV was synchronized in the native language with no possibility for subtitles. The only available subtitles were in the native language!!!!! Bottom line, if you like to be quite annoyed by the morning and like a crunchy salad, with no chance to relax at the room seeing some tv with subtitles, this is the hotel for you!!!
Corinthia Hotel Malta Stj Julians virker nedslidt selv om det kun er 12 år gammel. Hotellet har en lugt som gamle tæpper, og rengøringspersonalet har en stor friskluft sprøjte med der får værelset til at stinke af petroleum. Maden er under middel. Det er det samme hver eneste dag og der er mange bananfluer i maden det er ulækkert. Og mange dagen bliver der kun dækket op indenfor, på grund af varmen. Hele ugen har der været en utrolig støj fra asfaltarbejdet på hotellets psrkeringspladser . Vi har klaget men de kan intet gøre. Hotellet ligger super godt ud til hav og bugt, og vandet er lækkert rent, og det ligger flot. Men det er rigtigt dyrt, alene det livsnødvendige vand koster 2.5 euro for en halv liter. Der er ingen supermarkeder i nærheden hvor du kan købe cola eller vand. og det skal ses i betragtning af at der er hedebølge med 42 graders varme.' Når du tjekker ud fra hotellet skal du betale en slags skat på 0.5 euro pr. nat pr. person. Vi havde betalt for transport til lufthavnen, men blev bon´t for 24 euro ved lufthavnen, fordi hotellet viser os ud til de dyreste hvide taxa. Åbentbart normalt. Men vi fik pengerne retur af Dansk Folkeferie guide i lufthaven og tak for det. Jeg kan ikke anbefale dette hotel, med mindre du bare vil ligge i solen hver eneste dag, og det er svært under hedebølger hvor solen brænder 12 gange mere end normalt fra maj til til september. Venlig hilsen Hans Marke Bjerrum Otzen
Corinthia Hotels is a luxury hotel chain that operates a portfolio of high-end accommodations across Europe and beyond. Established with its first property, Corinthia Palace in Malta, over sixty years ago, the company has expanded to include several iconic hotels located in major cities known for their rich history and cultural significance. Each hotel is designed to provide an exceptional guest experience, featuring elegant interiors, fine dining options, and comprehensive spa and meeting facilities. The company caters to discerning travelers seeking luxurious stays, whether for leisure or business. Corinthia Hotels is recognized for its commitment to outstanding service and creating memorable experiences, making it a preferred choice for both individuals and corporate clients. With a focus on blending heritage with modern innovation, Corinthia Hotels continues to evolve its offerings to meet the diverse needs of its clientele.
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