DD Payroll Services is a UK-based company specializing in payroll solutions for businesses of all sizes. The company offers a comprehensive range of services designed to simplify payroll management, including payroll processing, tax compliance, and employee benefits administration. By leveraging advanced technology and industry expertise, DD Payroll Services ensures accurate and timely payroll delivery for its clients. Targeting small to medium-sized enterprises (SMEs), DD Payroll Services caters to business owners who seek reliable and efficient payroll solutions without the overhead of maintaining an in-house payroll department. With a focus on compliance and customer service, the company aims to help businesses navigate the complexities of payroll regulations, allowing them to concentrate on their core operations. For more information, visit their website at ddpayroll.co.uk.
DD Payroll Services receives overwhelmingly positive feedback from its users, with many praising the excellent service and helpful staff. Reviewers highlight the efficiency and speed of communication, noting that queries are answered promptly and payroll processes run smoothly.
Customers appreciate the convenience of using WhatsApp for communication, which adds to the overall positive experience. However, there is a notable complaint regarding parcel delivery issues, specifically a delayed delivery to London, which detracted from an otherwise stellar service experience. Despite this isolated incident, the majority of reviews reflect a high level of satisfaction with DD Payroll Services. Overall, the sentiment is overwhelmingly positive, showcasing the company's commitment to outstanding payroll support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 27 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 12 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 2.0 | 1 |
| Nov 25 | — | 0 |
| Dec 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“They respond extremely quickly when hours are sent by WhatsApp and really helpful and friendly if you call them for h...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting & Tax.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 27 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 |
Bottom line: DD Payroll Services is #1 of 5 on overall rating in this group.
27 reviews of DD Payroll Services. Filter by what matters to you.
11 months ago
This is my second month of using DD Payroll Services. The support, guidance and communication has been outstanding. I had missed one of their emails requiring some specific information (entirely my fa... See more
Over a year ago
Driver arrived outside the 1 hour window and the parcel came a day late. The in-app chat did respond quickly aand rebooked delivery for the next morning, but clearer updates would've helped.
Over a year ago
Makes the whole payroll experience easy for myself and my p.a
Over a year ago
Very efficient, speedy communications and in over 8 years not a single mistake.
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This is my second month of using DD Payroll Services. The support, guidance and communication has been outstanding. I had missed one of their emails requiring some specific information (entirely my fault) and yet within 48 hours we were all up and running, accounts set up and submissions processed. Absolutely superb service !!!! Its making a difficult time with my Dads care so much easier to manage.
Driver arrived outside the 1 hour window and the parcel came a day late. The in-app chat did respond quickly aand rebooked delivery for the next morning, but clearer updates would've helped.
Makes the whole payroll experience easy for myself and my p.a
Very efficient, speedy communications and in over 8 years not a single mistake.
I have been using DD Payroll Services for a few years now and they are just brilliant. I have never had any issues whatsoever. They respond extremely quickly when hours are sent by WhatsApp and really helpful and friendly if you call them for help with something. They are a really good company and I would highly recommend.
I've been with DD for many years now, they provide an excellent service. If I ever have an issue or query the reply very quickly.
Excellent service so very helpful and polite, very fast to respond to msgs/email. I have been using DD for many years now
Excellent service, quick response to questions and delivery of all relevant financial information as required.
DD Payroll, has been extremely helpful to me. They respond quickly to any requests or query I may have! Helpful and polite staff members! Thank you to all the staff members ! Excellent service!
I was always very unsure regarding direct payments for my son and for a number of years didn't except any help. Now I would highly recommend it , it was easy to get everything set up and a lot of help is always on hand, and it helps parents take that bit of time out for yourself knowing that your child is in safe hands.
Always very helpful and provides a great service.
I have always received a great service. They respond to emails, whatsapp and calls swiftly, answer all questions fully and are a pleasure to deal with.
Excellent service. Good communication, keeping track and sending reminders promptly. I personally like that communications can be done using WhatsApp, makes it very easy and convenient. I have also used email and telephone call and found all easy, friendly and very helpful. Never had any issues and would highly recommend
Excellent service . Payroll always runs smoothly and any query’s are answered promptly and efficiently .
Great payroll company. Always send me a reminder to put in hours required for paying PA’s. Payroll sent that day or next. Been using them for over 6 years and never had any problems. Definitely recommend if you are looking for a good payroll company.
Outstanding never any issues, very pleasant helpful staff
What a wonderful friendly efficient caring company DD payroll is .I have no worries regarding paying my PA as its dealt with behind the scenes efficiently. Staff are so friendly and helpful. Really liking how you can send your PAs hours in via WhatsApp or if you prefer give them a call or email them over any way you choose you know nothing is going to go wrong. I have had the pleasure of being with this company for many years and will continue to do so for more years to come
I have been using Disability direct for so many years. They are great to deal with and very friendly and helpful to everything that I need regarding payroll and advice. Thank you everyone for all your hardworking employees.
Have used this company for many years. They have been helpful, knowledgeable and reliable. Any issues with HMRC have been dealt with satisfactorily.
DD Payroll Services is a UK-based company specializing in payroll solutions for businesses of all sizes. The company offers a comprehensive range of services designed to simplify payroll management, including payroll processing, tax compliance, and employee benefits administration. By leveraging advanced technology and industry expertise, DD Payroll Services ensures accurate and timely payroll delivery for its clients. Targeting small to medium-sized enterprises (SMEs), DD Payroll Services caters to business owners who seek reliable and efficient payroll solutions without the overhead of maintaining an in-house payroll department. With a focus on compliance and customer service, the company aims to help businesses navigate the complexities of payroll regulations, allowing them to concentrate on their core operations. For more information, visit their website at ddpayroll.co.uk.
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