Helpful
I have used DD payroll for many years. They are always very helpful and quick to respond to any questions.
DD Payroll Services is a UK-based company specializing in payroll solutions for businesses of all sizes. The company offers a comprehensive range of services designed to simplify payroll management, including payroll processing, tax compliance, and employee benefits administration. By leveraging advanced technology and industry expertise, DD Payroll Services ensures accurate and timely payroll delivery for its clients. Targeting small to medium-sized enterprises (SMEs), DD Payroll Services caters to business owners who seek reliable and efficient payroll solutions without the overhead of maintaining an in-house payroll department. With a focus on compliance and customer service, the company aims to help businesses navigate the complexities of payroll regulations, allowing them to concentrate on their core operations. For more information, visit their website at ddpayroll.co.uk.
DD Payroll Services receives overwhelmingly positive feedback from its users, with many praising the excellent service and helpful staff. Reviewers highlight the efficiency and speed of communication, noting that queries are answered promptly and payroll processes run smoothly.
Customers appreciate the convenience of using WhatsApp for communication, which adds to the overall positive experience. However, there is a notable complaint regarding parcel delivery issues, specifically a delayed delivery to London, which detracted from an otherwise stellar service experience. Despite this isolated incident, the majority of reviews reflect a high level of satisfaction with DD Payroll Services. Overall, the sentiment is overwhelmingly positive, showcasing the company's commitment to outstanding payroll support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 27 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 12 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 2.0 | 1 |
| Nov 25 | — | 0 |
| Dec 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“They respond extremely quickly when hours are sent by WhatsApp and really helpful and friendly if you call them for h...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting & Tax.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 27 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 |
Bottom line: DD Payroll Services is #1 of 5 on overall rating in this group.
27 reviews of DD Payroll Services. Filter by what matters to you.
I have used DD payroll for many years. They are always very helpful and quick to respond to any questions.
I’ve been using this company for 15 years, they are brilliant. So professional, very quick to reply, really helpful and always available on the end of the phone - which is rare these days. Honestly recommend this company highly. Hence 5 stars.
Life changing,such great support. I don't know where I would be without all the help & support!
Highly recommend. Excellent communication. Takes away an already stressful time. One less thing to worry about.
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Having caring responsibilities can be quite stressful and this team has gone out of their way to make the process of managing this as easy as possible. They were particularly helpful at the beginning of my journey - making sure I got stuff in on time. The what’s app system for sending in payments is so easy to use. Thank you one and all - you help to make life bearable 👍
I have been using Disability Direct for 8 years. They are great to deal with and have a friendly and helpful team who provide me with their managed payroll service. Turn around times are very quick and any questions I have or issues arising are quickly and efficiently dealt with. Overall, I am extremely pleased with the service I receive.
DD Payroll Services is a UK-based company specializing in payroll solutions for businesses of all sizes. The company offers a comprehensive range of services designed to simplify payroll management, including payroll processing, tax compliance, and employee benefits administration. By leveraging advanced technology and industry expertise, DD Payroll Services ensures accurate and timely payroll delivery for its clients. Targeting small to medium-sized enterprises (SMEs), DD Payroll Services caters to business owners who seek reliable and efficient payroll solutions without the overhead of maintaining an in-house payroll department. With a focus on compliance and customer service, the company aims to help businesses navigate the complexities of payroll regulations, allowing them to concentrate on their core operations. For more information, visit their website at ddpayroll.co.uk.
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