Electronics E Shop is a consumer electronics distributor based in the United Kingdom, specializing in a wide range of electronic products. The company operates through its website, electronics-e-shop.uk, where it offers an extensive inventory that includes software such as Microsoft Office and operating systems like Windows 11. Electronics E Shop is committed to providing competitive pricing, often featuring significant discounts on popular items, catering to both individual consumers and businesses looking for reliable electronic solutions. The target market for Electronics E Shop includes tech-savvy individuals, students, and professionals seeking quality electronic products at affordable prices. With thousands of daily shipments from its own warehouse, the company aims to guarantee customer satisfaction by ensuring prompt delivery and a seamless shopping experience.
Electronics E Shop receives a mixed response from customers, with a notable split between positive and negative experiences. Many reviewers appreciate the quick delivery and good service, particularly highlighting the efficient resolution of issues related to product installations.
Positive feedback includes mentions of timely arrivals for items like coffee machines and lawnmowers, which were well-packaged and functioned as advertised. However, a significant number of complaints revolve around problems with Microsoft Office products, where customers report receiving no activation keys or experiencing deactivation shortly after installation. Additionally, issues with communication, including incorrect contact numbers and unresponsive customer service, contribute to a sense of frustration among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 3 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 7 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 4.9 | 12 |
| Apr 25 | 1.6 | 9 |
| May 25 | 3.6 | 5 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 3.7 | 3 |
| Aug 25 | 3.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very good service and assistance when in difficulties”
“They take your money but not longer trade”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 3.7 out of 5 (good) | −31% | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Electronics E Shop is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.7).
60 reviews of Electronics E Shop. Filter by what matters to you.
Great Deal, excellent price. Easy download. Had a hitch with the Authentication code, I'm not techy!! Emailed customer service, fantastic. They replied with the Code and all was well. I can't emphasise how helpful they were. Thank you so much. Highly recommend this firm.
As per other reviews on here, My Office 2021 downloaded easily but then had problems activating. After swapping a couple of emails the tech team sorted the problem out and now all works fine. Bought it for a very good price too, compared to other sites.
This Company goes beyond what a good Company should do. They bent over backwards to assist me and sorted the problem when it was not even their fault but mine.
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I purchased a product and needed a post sales assistant. I emailed them for assistance and within 10 mins I had a reply and following a short period of time, I was sent instructions on how to rectify the problem. Great customer service with a professional and friendly approach.
Great service and really good value; I purchased Office 2021, within 2 hours had the download and activation key. I got a message that the key has been maxed out but this is almost always the case with digital MS product, as predicted, the telephone activation worked perfectly 👌 and everything is as it should be.
Thought at first this may, as others have stated, been a scam. Link received was to a different version to that ordered and licence code was not accepted online. However, Telephone registration successful and all OK. Company replied to emails. no problems. So far!
Was looking for a copy of Microsoft office and came across these guys. After doing a few checks decided to give them a try and was very happy with the service I recived. Selected the version of office I wanted, which was at a very good price. Once paid got a conformation email. Then a little bit later got an email with instructions and a activation key. Followed the instructions which were strait forward and easy to follow. Got the software installed and activation key worked fine, which was my biggest worry, but all was good for me.
I had a few teething problems with the software but the customer service team were able to sort these out and the software now works perfectly. Well done :)
I purchased some software which, not being very computer savvy, I had a problem loading. However after an exchange of emails the company was extremely helpful and the programme now works perfectly. I was really impressed by their support.
Ordered a product which was delivered promptly. Had a query with it which was delt with promptly and helpful. Easy to contact and a good range of knowledge.
I purchased Office 2024 and had trouble installing it. I emailed and over the weekend (!) we exchanged 3 emails and everything is sorted.
First time I've used these guys and very impressed indeed. Easy, quickly found what I wanted in their E shop, fast check out and quick delivery. Full simple instructions provided for downloading and installing the software and a help phone number included in the event I needed help. Well done, thank you.
Could not complain about EE Shop, although others have. Bought office 2024 professional, The instructions for downloading and installing the program, together with the license key were sent out the next day. Installation is a bit involved but if instructions are followed carefully, then there are no problems.
I had some unexpected difficulties with programme activation 3 months after buying MSOffice (it had worked fine initially and only stopped working for an unconnected reason). Full marks to Electronics E Shop for their prompt and helpful customer service which got me up and running again.
Very good, just check your junk mail before thinking they haven’t replied with order confirmation. Will be using again soon David
The key they sent worked,a computer shop wanted To charge me 70 pounds to fix my computer, so very happy with my purchase, the key came through within 10 minutes.
Excellent after purchase assistance, I had an issue activating the program it was sorted with one email!!
They were just great
Electronics E Shop is a consumer electronics distributor based in the United Kingdom, specializing in a wide range of electronic products. The company operates through its website, electronics-e-shop.uk, where it offers an extensive inventory that includes software such as Microsoft Office and operating systems like Windows 11. Electronics E Shop is committed to providing competitive pricing, often featuring significant discounts on popular items, catering to both individual consumers and businesses looking for reliable electronic solutions. The target market for Electronics E Shop includes tech-savvy individuals, students, and professionals seeking quality electronic products at affordable prices. With thousands of daily shipments from its own warehouse, the company aims to guarantee customer satisfaction by ensuring prompt delivery and a seamless shopping experience.
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