Fina byggnader landet över och trevligt…
Fina byggnader landet över och trevligt bemötande

Elite Hotels of Sweden operates a chain of quality hotels located across major cities in Sweden, from Kiruna in the north to Malmö in the south. The company focuses on providing high-standard accommodations, catering to both leisure and business travelers seeking comfortable and conveniently located lodging options. With a variety of properties, including luxury hotels and city center locations, Elite Hotels aims to enhance the guest experience through well-appointed facilities and attentive service. The target market for Elite Hotels includes domestic and international tourists, business professionals, and event organizers looking for reliable hospitality services. The company’s portfolio features a diverse range of hotels, ensuring options for different preferences and budgets. Travelers can easily book their stays through the company’s user-friendly website, which showcases the unique features and amenities of each hotel.
Elite Hotels of Sweden receives a mixed reception from its guests, with many praising the beautiful buildings and helpful staff, particularly at locations like Gävle and Luleå. Reviewers highlight the exceptional hospitality and comfort experienced during their stays, often noting the pleasant atmosphere and good service.
However, a significant number of customers express dissatisfaction, citing poor standards and high fees that do not match the quality expected from a four-star hotel. Complaints about inadequate amenities, such as limited dining options and poorly maintained facilities, are common. Some guests feel misled by promotional offers, leading to frustration over perceived value for money. Overall, while there are positive experiences, the negative feedback regarding service consistency and value significantly impacts the hotel's reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 75 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.7 | 6 |
| Jan 25 | — | 0 |
| Feb 25 | 4.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 1.0 | 1 |
| Sep 25 | — | 0 |
| Oct 25 | 5.0 | 1 |
| Nov 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 75 most recent reviews.
“Nöjd med service”
“The Wood Hotel by Elite, Skellefteå I booked a room in the Wood Hotel by Elite in Skellefteå via the Booking mobile...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 3.5 out of 5 (good) | — | 75 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: Elite Hotels of Sweden is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.5).
75 reviews of Elite Hotels of Sweden. Filter by what matters to you.
Fina byggnader landet över och trevligt bemötande
Nöjd med service! Blev otroligt bra omhändertagen min senaste vistelse!
Har lige haft 5 overnatninger på dette hotel. Beliggenheden var rigtig god, lige midt i Stockholm med metroen, sporvognene og flybus lige ved. Både værelset og badeværelset var stort. Personalet var yderst hjælpsomme.
Jag har varit i Elite Hotel i Gävle flera gånger och komma att bo där i framtiden också. Både reception och alla som jobba där har alltid varit hjälpsamma. Jag reser då och då och jobba så det är bra att man få lite tips om parkering och så vidare om själva staden när man inte är därifrån. Tjejen som jag pratade i telefonen tipsade om att jag behövde inte betala för parkering om jag anlände sent så kunde jag parkera under natten och på morgonen tills en viss tid. ( ja visst ni andra komma att säga man kan läsa av själv på parkerings skylten och så) men det är jätte bra att någon tipsar och berättar när man har kört flera timmar och har små barn hemma och är inte van att åka till stora städer. Jag älskar Relax i deras hotell. Det är så avslappning att kunna vara själv och ta igen och frukosten är perfekt. Jag älskar havregryn gröt och tjejen som fixade gröten trots att hon hade handskenen gjorde hon det för mig och min son. De har alltid väl städat rum och personalen var så hjälpsam. Det har varit så varm under sommaren och jag var så törstig mesta tiden och kollade om jag få is vatten runt 23:00 tiden. Restaurang var stängt men hon som jobbade i receptionen hämtade en iskallt vatten med is i. Jag var så tacksam. Kommer att bo där framöver också. Ni gör en fantastisk jobb.
Quick answers to the questions people ask most.
Elite Hotels of Sweden operates a portfolio of premium hotels across major Swedish cities including Stockholm, Gothenburg, and Malmö. The hotels range from boutique properties to larger business hotels, catering to both leisure and corporate travelers.
Reservations can be made through the official Elite Hotels website, by calling the hotel directly, or through various online booking platforms. It's recommended to book directly with the hotel for the best rates and exclusive offers.
Yes, most Elite Hotels properties feature conference rooms and meeting facilities equipped for business events. Facilities typically include audiovisual equipment, catering services, and dedicated event coordination staff.
Cancellation policies vary by hotel property and rate type, but generally allow free cancellation up to 24-48 hours before arrival. Specific terms and conditions are provided during the booking process and may differ for special rates or packages.
Pet policies vary by individual hotel property within the Elite Hotels portfolio. Guests should contact their specific hotel directly to inquire about pet accommodations and any associated fees or restrictions.
Elite Hotels offers a membership program that provides benefits such as room upgrades, late checkout, and exclusive offers. Members can earn points on stays and enjoy various perks depending on their membership level.
Most Elite Hotels feature on-site restaurants, bars, and room service options. The dining concepts vary by location, ranging from casual bistros to fine dining establishments showcasing local Swedish cuisine.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 39% of recent reviews are 4–5★ and 49% are 1–2★.
“Exceptional Hospitality and Unbeatable Comfort” Staying at Elite Hotel Luleå was an absolute delight! From the moment I arrived, the staff went above and beyond to ensure every aspect of my stay was perfect. Their warm smiles and genuine care created such a welcoming atmosphere—it truly felt like a home away from home. The breakfast room deserves special mention—what a fantastic way to start the day! The variety and quality of the breakfast options were incredible, catering to every taste and preference. Whether you’re in the mood for a hearty meal or a lighter option, the offerings are both fresh and delicious, served in a beautifully arranged and relaxing setting. As for the location, it simply couldn’t be better. Situated right in the heart of Luleå, everything you need is within easy walking distance. Whether you’re exploring the city’s charming streets, heading to the waterfront, or indulging in some local shopping and dining, this hotel places you at the center of it all. Elite Hotel Luleå delivers a perfect blend of comfort, luxury, and hospitality. I can’t recommend it highly enough for anyone visiting Luleå—whether for business or leisure, this is the place to stay!
Fräscha rum och lokaler. God frukost.
“Exceptional Hospitality and Unbeatable Comfort” Staying at Elite Hotel Luleå was an absolute delight! From the moment I arrived, the staff went above and beyond to ensure every aspect of my stay was perfect. Their warm smiles and genuine care created such a welcoming atmosphere—it truly felt like a home away from home. The breakfast room deserves special mention—what a fantastic way to start the day! The variety and quality of the breakfast options were incredible, catering to every taste and preference. Whether you’re in the mood for a hearty meal or a lighter option, the offerings are both fresh and delicious, served in a beautifully arranged and relaxing setting. As for the location, it simply couldn’t be better. Situated right in the heart of Luleå, everything you need is within easy walking distance. Whether you’re exploring the city’s charming streets, heading to the waterfront, or indulging in some local shopping and dining, this hotel places you at the center of it all. Elite Hotel Luleå delivers a perfect blend of comfort, luxury, and hospitality. I can’t recommend it highly enough for anyone visiting Luleå—whether for business or leisure, this is the place to stay!
Har lige haft 5 overnatninger på dette hotel. Beliggenheden var rigtig god, lige midt i Stockholm med metroen, sporvognene og flybus lige ved. Både værelset og badeværelset var stort. Personalet var yderst hjælpsomme.
Fräscha rum och lokaler. God frukost.
Covid 19 och allt, en fyra dagars övernattning höll på att brinna inne, men de skötte detta med bravur, och en otrolig kämpe för att kunden ska vara nöjd var Karl Axel på kundtjänst ;-) de får 9 av 10
Finns nog ingen bättre hotellkedja. Har alltid en trevlig vistelse hos er runt om i Sverige. Skulle vilja ge lite extra cred till Marina tower i Stockholm. Restaurangen är top of the Line!
Jag och min man bestämde oss för att tillbringa vår bröllopsnatt hos Elite Stadshotellet Västerås. Vi är mycket nöjda över vår upplevelse! Mycket trevlig personal, väldigt fint rum och servicen är i hög klass. Extra stort tack till Josefin som ordnade om i vår bokning över telefon och ordnade bord till oss på närliggande restaurang. Så vi kunde få vår middag trots att det var nyårsafton. Även ett stort tack till den i personalen som ordnade med de blombud som vi fick till vårt rum.
Senast jag och min man bodde på hotell så var det i Eskilstuna ! Så bra som man bara kan önska sig! Alla var så trevliga!
Elite hotel i malmø Super beliggenhed, venlig og sød personale 😊❤️👍 Lidt dårlig luft på rummet, men rent og pænt. God morgenmad på sengen for blot 85,- sv kr 👌😊❤️ Underjordisk garage, perfekt 👌 Vi kommer meget gerne igen 😊
Alltid trevliga och service mindes.
Trevliga och kunniga i receptionen. Alltid glada och ser till att man snabbt får sitt rum. (Främst hotell Mimer o Adlon Vasagatan.) Stora härliga rum. God städning. Helt ok frulle. Aldrig några problem om man vill byta rum, uppgradera, lägga till en gäst,'förlänga sin vistelse..
Yes, complimentary Wi-Fi is typically available throughout Elite Hotels properties including guest rooms and public areas. Some properties may offer premium high-speed internet options for business travelers.
Standard check-in time is typically 3:00 PM and check-out is 12:00 PM, though times may vary by property. Early check-in and late check-out may be available upon request and subject to availability.
Transportation services vary by hotel location and proximity to airports. Some properties may offer shuttle services or can arrange transportation, while others are conveniently located near public transit connections.
Elite Hotels is committed to accessibility and most properties offer accommodations for guests with disabilities. Specific accessibility features vary by hotel, so guests should contact the property directly to discuss their needs.
Customer service can be reached through the contact information provided on the Elite Hotels website, including phone numbers and email addresses. Each individual hotel also has direct contact information for property-specific inquiries.
Elite Hotels of Sweden operates a chain of quality hotels located across major cities in Sweden, from Kiruna in the north to Malmö in the south. The company focuses on providing high-standard accommodations, catering to both leisure and business travelers seeking comfortable and conveniently located lodging options. With a variety of properties, including luxury hotels and city center locations, Elite Hotels aims to enhance the guest experience through well-appointed facilities and attentive service. The target market for Elite Hotels includes domestic and international tourists, business professionals, and event organizers looking for reliable hospitality services. The company’s portfolio features a diverse range of hotels, ensuring options for different preferences and budgets. Travelers can easily book their stays through the company’s user-friendly website, which showcases the unique features and amenities of each hotel.
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