Avis
Très content de l'expérience EF.

EF English Live is an online language learning platform that specializes in teaching English. Founded in 1996, the company has established itself as a leader in the field by offering a unique 24-hour teacher-led online English course. This innovative approach allows learners from various regions to access quality English education at any time, catering to a global audience. The platform serves a diverse customer base, including individuals seeking to improve their English language skills for personal or professional reasons. EF English Live provides tailored language instruction that accommodates different proficiency levels, making it suitable for beginners as well as advanced learners. With its multilingual support, the company aims to make English learning accessible to users from various countries and linguistic backgrounds.
Reviewers generally express satisfaction with EF English Live, highlighting the professionalism and responsiveness of the staff, as well as the quality of the teaching. Many customers appreciate the flexibility of the platform and the variety of resources available for learning English, noting that the experience is both enjoyable and effective.
However, some consumers raise concerns about the service, particularly regarding the cancellation policies and the pressure to commit to long-term subscriptions without clear communication. A few reviews mention that while the course content is good, it may not be exceptional, and there is a desire for more native speakers in the teaching staff. Overall, the positive experiences outweigh the negatives, leading to a favorable sentiment about the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.2 | 59 |
| Sep 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Nach verschiedenen Erfahrungen mit anderen Englisch-Lern-Organisationen bin ich zu EF zurückgekehrt und bin mit der O...”
“When I reached to customer service to cancel, they said I will be charge more than $200 as penalty, the agent's name...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 999 |
Bottom line: EF English Live is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 3.7).
60 reviews of EF English Live. Filter by what matters to you.
Over a year ago
Professori competenti, disponibili e con cui si puó parlare liberamente! È possibile organizzarsi con i livelli e lo studio da autodidatta secondo le proprie esigenze!
Over a year ago
Avevo interrotto lo studio, per gravi problemi personali. ma riprendere con voi mi rende felice perché l'esperienza, fatta in precedenza, è stata veramente bella. Bravi tutti!
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Professori competenti, disponibili e con cui si puó parlare liberamente! È possibile organizzarsi con i livelli e lo studio da autodidatta secondo le proprie esigenze!
Avevo interrotto lo studio, per gravi problemi personali. ma riprendere con voi mi rende felice perché l'esperienza, fatta in precedenza, è stata veramente bella. Bravi tutti!
EF me ha permitido perfeccionar y mejorar mi nivel de inglés desde hace más de 3 años, mi experiencia ha sido gratamente satisfactoria. Este año 2025 decidí retomar mis estudios para obtener certificación IELTS y TOEFL con las mejores espectativas para obtener un buen resultado en estos exámenes. De mi parte EF es una escuela de inglés altamente recomendada.
Dostęp do ćwiczeń i lekcji on line i przez całą dobę jest niewątpliwie na plus. Tematy ćwiczeń trochę za bardzo korporacyjne ale większym minusem jest małan ilość native speakerów. Indinezia czy Afryka Południowa to jednak nie są kraje anglojezyczne
le site est agréable pour travailler par sa variété et son enseignement complet: a l'oral avec des professeurs différents les uns de autres qui permettent de la variété dans les sujets abordés et a l'écrit par le sérieux de la méthode avec des exercices écrits et corrigés comme à l'école . une suggestion cependant, même sur des niveaux élevés, faire plus d'anglais "de la vie courante" plutôt que professionnelle pour les "étudiants" qui comme moi prennent plaisir à apprendre cette langue sans aucun besoin professionnel.
Absolut unseriös! Wenn sie wollen, dass du dich anmeldest, sind sie sehr schnell und bemüht. Wenn du ein Problem hast oder von deinem 14 tägigen Rücktrittsrecht gebrauch machen willst, sind sie nicht erreichbar. Weder per Mail, noch per Telefon. Es steht, dass man nur per Telefon kündigen. Das ist schon mal sehr unseriös und dann sind sie nicht erreichbar und rufen nicht zurück. Bin sehr enttäuscht, dass meine anfänglichen Sorgen auf Grund von ähnlichen Bewertungen nun auch bei mir eingetroffen ist. Schade, dass man heutzutage immer auf der Hut sein muss und nicht mit ehrlichen Menschen zu tun hat. Ich hoffe, sie melde sich noch in den nächsten 1-2 Tagen, ansonsten werde ich wohl rechtliche Schritte eingehen. Also ganz klare Empfehlung von mir: Lasst die Finger davon!
Thank You for a Wonderful Experience, From start to finish, everything exceeded my expectations and left a lasting impression. Your staff professionalism, attention to detail, and genuine care made all the difference.
It's really easy to learn English with EF.
El curso esta bien. Sinceramente tiene buen contenido pero tampoco es maravilloso. El problema es la estafa de la compra del curso, en el momento de la venta te obvian decir que no puedes cancelarlo. Entiendo que es una estrategia de venta, no comentarlo y que esté en la letra pequeña del contrato. Pero algo muy diferente es que yo lo haya preguntado en reiteradas ocasiones durante la contratación y me MINTIERON, diciendo que si se podía hacerlo cuando quisiera. Fue ENGAÑO y eso si que está mal.
Utilizzato poco per mancanza di tempo. Mi spinsero a fare l abbonamento annuale. Dopo i primi 15 giorni non è più possibile disdire. Si può solo sospendere. Purtroppo in un anno tutto può succedere, bisognerebbe dare la possibilità di annullare l abbonamento. Comunque corso fatto molto bene.
la flessibilità, la competenza degli insegnanti, l'introduzione dell'AI, materiale didattico completo.
I was offered this service by a really nice lady, however she didn't give me the full and proper information about the cancellation terms and conditions. When she told me if I cancel my service I will be charge 30% of the rest of the month before the year, I told her then I didn't want the service 'cause I wanted to able to try it first and if I didn't like it, I could be able to cancel with no penalty. Then she said I was able to try it for 90 days with no charge, she didn't give me any other requirement. Just the 90 days to try the service. When I reached to customer service to cancel, they said I will be charge more than $200 as penalty, the agent's name are agents Aranza V. e Israel F. They only said: that's on the policy... and there is nothing they can do to help. If a rep from the company gives you the info to sell you the service you normally trust them. You don't expect to receive false information. I'm willing to change my review if I receive help from someone that really have the intention to help and give a fair solution.
Vou dividir em 3 pontos: · Atendimento do Gustavo Bolpete Foi extremamente bem atendido pelo Gustavo para tratar as minhas demandas. Muito solícito, educado, cordial, prático e resolutivo. Entendeu meu caso e resolveu. Melhor atendimento que tive aqui até hoje! · Sugestões para English Live Acho que a opção do TOEIC deveria estar no app também. Eu utilizo muito o app, principalmente quando estou em deslocamento, e ter que abrir o site e fazer no celular ou no note em casa, é muito ruim e não otimiza meu tempo. As informações que preciso não são tão fáceis de achar na plataforma. Teria que ser mais fácil pegar os recibos, solicitar pausa e demais informações no app ou site. · impacto da English Live para mim Contratei inicialmente a English Live como um meio de praticar inglês através de aulas de conversação, pois não queria perder muito fluência. Quando acessei a plataforma e fiz o curso até chegar ao pós avançado, os cursos de business e demais, aliados as aulas, vi que ainda tinha muitos conceitos a aprender e a reaprender, vocabulário e melhoras na pronúncia. Hoje saio de um inglês enferrujado na fala para uma fluência e confiança bem maior, além da base teórica que melhorou muito. Hoje consigo falar todos os dias com os indianos que vieram para a sede do Brasil a ponto de nos tornarmos amigos e ser indicado a embaixador de um programa para apoiar a adaptação deles ao Brasil. Além disso, vou prestar o TOEIC em setembro e o curso preparatório está sendo fundamental para meu aprimoramento e conseguir uma boa nota.
Super. Ich bin sehr zufrieden.
La plataforma te va guiando y enseñando paso a paso hasta lograr el objetivo.
Agradezco a la Srita. Jennifer Mejía la cual me ha asesorado en este proceso el dia de hoy para tomar la mejor decisión acorde a mis intereses, por las opciones brindadas.
EF English Live is an online language learning platform that specializes in teaching English. Founded in 1996, the company has established itself as a leader in the field by offering a unique 24-hour teacher-led online English course. This innovative approach allows learners from various regions to access quality English education at any time, catering to a global audience. The platform serves a diverse customer base, including individuals seeking to improve their English language skills for personal or professional reasons. EF English Live provides tailored language instruction that accommodates different proficiency levels, making it suitable for beginners as well as advanced learners. With its multilingual support, the company aims to make English learning accessible to users from various countries and linguistic backgrounds.
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