Excelente servicio por parte del asesor…
Excelente servicio por parte del asesor Javier

EF English Live is an online language learning platform that specializes in teaching English. Founded in 1996, the company has established itself as a leader in the field by offering a unique 24-hour teacher-led online English course. This innovative approach allows learners from various regions to access quality English education at any time, catering to a global audience. The platform serves a diverse customer base, including individuals seeking to improve their English language skills for personal or professional reasons. EF English Live provides tailored language instruction that accommodates different proficiency levels, making it suitable for beginners as well as advanced learners. With its multilingual support, the company aims to make English learning accessible to users from various countries and linguistic backgrounds.
Reviewers generally express satisfaction with EF English Live, highlighting the professionalism and responsiveness of the staff, as well as the quality of the teaching. Many customers appreciate the flexibility of the platform and the variety of resources available for learning English, noting that the experience is both enjoyable and effective.
However, some consumers raise concerns about the service, particularly regarding the cancellation policies and the pressure to commit to long-term subscriptions without clear communication. A few reviews mention that while the course content is good, it may not be exceptional, and there is a desire for more native speakers in the teaching staff. Overall, the positive experiences outweigh the negatives, leading to a favorable sentiment about the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.2 | 59 |
| Sep 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Nach verschiedenen Erfahrungen mit anderen Englisch-Lern-Organisationen bin ich zu EF zurückgekehrt und bin mit der O...”
“When I reached to customer service to cancel, they said I will be charge more than $200 as penalty, the agent's name...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 999 |
Bottom line: EF English Live is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 3.7).
60 reviews of EF English Live. Filter by what matters to you.
Excelente servicio por parte del asesor Javier
Exelente soporte por parte de Jennifer Mejía, resolvió mis dudas
los tutores son buenos aunq algunos no tienen buena pronunciacion
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J’ai commencé l’apprentissage de l’anglais avec EF English Live et je suis très satisfait de mon expérience. Une fois que j’ai trouvé la bonne démarche, la progression a vraiment été au rendez-vous. Pour moi, la régularité est essentielle : suivre les cours théoriques, pratiquer régulièrement, et surtout garder les mêmes professeurs d’un cours à l’autre permet de créer une vraie continuité pédagogique. La plateforme a récemment été mise à jour et c’est une belle réussite : elle est désormais plus fluide, intuitive et agréable à utiliser. J’ai également testé à deux reprises les conversations avec l’IA, une nouveauté intéressante que je trouve complémentaire aux cours particuliers. Aussi, je tiens à souligner le bon rapport qualité-prix du service, qui rend l’apprentissage accessible tout en restant efficace. Je n'ai pas encore atteint le niveau que je m'étais fixé, mais la progression donne envie de persévérer.
Informações claras e progresso intuitivo, plataforma tem uma boa usabilidade e os recursos são de fácil acesso.
Me siento frustrado porque, durante la introducción al curso, se habló de todo menos de algo fundamental: que, en caso de cancelación, se cobraría el 30% de las mensualidades. Esto me costó 387 dólares. Además, los Términos y Condiciones nunca se abrieron correctamente en mi aplicación de EF English. Mi experiencia con el curso fue breve, pero suficiente para confirmar que no sería provechoso para mí. Las clases grupales no se correspondían con mi nivel de inglés. Solo hay un tema por día y, si no puedes acceder a la aplicación ese mismo día, lo pierdes. Tuve problemas para entrar a varias clases, al punto de tener que escribirles para saber qué ocurría. También tuve inconvenientes al reservar una clase con un profesor privado: cuando llegó la cita, descubrí que nunca se había registrado. Si calculo las pocas veces que utilicé la aplicación, fueron más los problemas que encontré que el aprendizaje real que obtuve. Me parece abusivo este descuento. Recomiendo a cualquier persona interesada en este curso leer con atención los términos y condiciones antes de pagar, para evitar sorpresas como la mía.
Es muy buena plataforma para aprender, es dinámica y hay muchas formas de practicar, lo único que me gustaría es que las explicaciones de la clase también estuviera en español para estar seguros de que lo que estamos aprendiendo es lo correcto y no confundirlos
EF English Live is an online language learning platform that specializes in teaching English. Founded in 1996, the company has established itself as a leader in the field by offering a unique 24-hour teacher-led online English course. This innovative approach allows learners from various regions to access quality English education at any time, catering to a global audience. The platform serves a diverse customer base, including individuals seeking to improve their English language skills for personal or professional reasons. EF English Live provides tailored language instruction that accommodates different proficiency levels, making it suitable for beginners as well as advanced learners. With its multilingual support, the company aims to make English learning accessible to users from various countries and linguistic backgrounds.
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