Epic Sports is an online retailer specializing in a wide range of products for sports and recreational activities. The company offers an extensive selection of athletic gear, equipment, and apparel to cater to various hobbies and crafts. With a focus on quality and affordability, Epic Sports aims to meet the needs of amateur and professional athletes alike, as well as enthusiasts looking to engage in physical activities.
Targeting individuals, teams, and organizations, Epic Sports provides essential resources for sports participation, including items for soccer, basketball, baseball, and more. The user-friendly website, epicsports.com, allows customers to browse and purchase products conveniently, making it a go-to destination for those seeking reliable sports supplies. By offering a comprehensive catalog and responsive customer service, the company strives to support the diverse needs of its clientele in the hobbies and crafts sector.
Epic Sports receives high praise for its quality products and fast delivery, with many customers noting the ease of ordering and the extensive selection available. Reviewers frequently highlight the reliable service, with orders often arriving ahead of schedule and matching descriptions accurately.
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The affordability of items also stands out, making it a popular choice for repeat customers. However, some consumers express frustration with customer service, particularly regarding the inability to speak with a live representative when issues arise. Despite these concerns, the overall sentiment remains positive, with many recommending Epic Sports for its value and product quality. Overall, the company is well-regarded, though there is room for improvement in customer support.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
+0.1
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.3▲ 0.1
12-month avg
4.2
All-time
4.3
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.2
23
Sep 24
4.3
42
Oct 24
1.0
1
Nov 24
—
0
Dec 24
1.0
3
Jan 25
1.0
1
Feb 25
4.1
21
Mar 25
4.4
58
Apr 25
4.1
70
May 25
4.4
37
Jun 25
3.2
10
Jul 25
4.6
27
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 411 positive reviews
Delivery39%
160 mentions
Prices & value29%
118 mentions
Fast & efficient27%
113 mentions
Quality23%
94 mentions
“Shipping is very fast and sometimes come before estimated delivery date”
On “Delivery” · Jul 21, 2025
Top complaintsof 68 negative reviews
Customer service43%
29 mentions
Shipping32%
22 mentions
Returns24%
16 mentions
Payment issues22%
15 mentions
“Upon contacting Epic, it was obvious that they did not read your email or care at all about customer service”
On “Customer service” · Jul 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobbies & Crafts.
Overall rating and review count for this company and similar companies
Wow ,some sites are too good to be true.Epic sports is too good and its true .The people ,the prices ,the customer service is second to none .I have spent over $800.00 in the past 4 months and the qua... See more
Yes, Epic Sports is a legitimate company with numerous verified customer reviews and a high overall rating. Customers frequently praise the quality of products and fast shipping, indicating a trustworthy shopping experience.
Is Epic Sports a scam?
No, Epic Sports is not a scam. The platform features verified reviews from real customers who highlight their satisfaction with timely deliveries and quality products, reinforcing the company's credibility.
What types of products does Epic Sports offer?
Epic Sports offers a wide range of products, including quality clothing, embroidery blanks, and customizable items for various hobbies and crafts. Customers appreciate the extensive selection available.
What are the payment methods accepted by Epic Sports?
Epic Sports accepts various payment methods, including credit cards and online payment options. Customers have noted the ease of ordering and payment during their shopping experience.
All 5 questions →Show fewer questions
How does Epic Sports handle customer support?
Epic Sports provides customer support primarily through online channels, and while some customers reported difficulty in reaching a live representative, many expressed satisfaction with prompt responses to their inquiries.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Wow ,some sites are too good to be true.Epic sports is too good and its true .The people ,the prices ,the customer service is second to none .I have spent over $800.00 in the past 4 months and the quality of the product are great.
Will Not Resolve Problems, U-Pay Return Shipping For Their Mistakes.
USE EPIC CAUTION! Even when it is their mistake, Epic will try to charge you a restocking fee and make you pay for the return shipping.
Ordering From Epic Sports, was an Epic Mistake. I ordered a case of hats from Epic for around $200.00 plus shipping. The hats that I ordered were the same brand and exact model number that I had ordered in the past from a different supplier.
When the hats arrived, I discovered that the hats were totally different. Evidently the manufacturer of this item, changed their design, without also changing their model number and size code.
Again, I ordered what should have been the same identical, hats. The ones that I received, still had the previous size code, but the interior band size was a large, and not the previous small to medium OSFM as they were still labeled.
The interior and head band was also sewn differently. Even if we could tolerate the style difference, the extra large size, made them totally unusable for our purposes. That is unless you like hats that rest on your ears and fall off when you look down.
I know that Epic does not manufacture the hats. However one's only recourse is to go back on Epic to resolve the problem. Upon contacting Epic, it was obvious that they did not read your email or care at all about customer service. They have their non-responsive procedure. Regardless of what happened, they automatically send you a return authorization and tell you what all you have to pay to return the items.
When I tried to return ship the same box back to Epic, it was going to be right at $100.00 to do so. On top of that, the only way they would wave their huge restocking fee, was if you placed another order with them, for the same original amount, within so many days. And of course one had to pay the shipping for that second order too. I remind you that all of this, was for them shipping me something that was not what I ordered.
I never received an meaningful response from Epic that was responsive or even mentioned my issue. It was all self serving procedure. I finally had to file a dispute with my charge card company to overturn the transaction.
Evidently, Epic was no better at responding to the charge card company, than they were in responding to me. The charge was reversed, because they did not provide an appropriate response to the charge card company. It took me 2 months to recover my money, but at least I was successful.
I hope this review will help others avoid the time wasting grief that I experienced with Epic Sports.
Is there anyone out there, with a really big head, that would like to buy some hats? (smiling)
This review is submitted to try and stop the email badgering for a review. I ordered a product, it arrived. It was OK. That's what's supposed to happen.
Another great shopping experience with Epic Sports!
Found the exact style of shirt I was looking for at a great price. Very fast shipping. Shirts are of good quality material light weight and sizing was spot on. I have shirts that I ordered from Epic Sports a few years ago and I still am wearing them today. Great quality! Thanks again for another great shopping experience!
The ordering was easy, the bag was shipped in a timely manner and the quality is excellent. The bag is very spacious for the girls with all their softball gear. Absolutely love the bag.
Purchased a pair of baseball pants and needed them quickly. I paid for expedited shipping and they took three days to send the wrong size and in trying to get my full money back. I got scammed out of $30 plus $10 to return the item. I asked many times to have them call me and discuss it, but they would only chat once a day and it took a month and a half to get a partial refund and the prepaid postage label they sent me was not prepaid. I had to pay another $10 due to Ship it back only to get a partial refund . I asked for a manager and they said the manager was aware and agreed with their decision. This is horrible customer service and I will never shop with them again!!
I am absolutely appalled and disgusted with Epic Sports. I purchased several sweatshirts that I followed the care instructions for, yet the printing faded quickly and the sweatshirts have become ragged and poor quality. Despite multiple attempts to contact customer service and sending pictures of the defective products, my concerns have been ignored. Instead of addressing the issue, they keep closing my tickets without resolution. This is horrible customer service and a total disgrace. I strongly advise against buying from Epic Sports—spend your money elsewhere where you'll be treated with respect. Do not waste your hard-earned money on their products, especially as a gift for loved ones. You will regret it.
Epic Sports is an online retailer specializing in a wide range of products for sports and recreational activities. The company offers an extensive selection of athletic gear, equipment, and apparel to cater to various hobbies and crafts. With a focus on quality and affordability, Epic Sports aims to meet the needs of amateur and professional athletes alike, as well as enthusiasts looking to engage in physical activities.
Targeting individuals, teams, and organizations, Epic Sports provides essential resources for sports participation, including items for soccer, basketball, baseball, and more. The user-friendly website, epicsports.com, allows customers to browse and purchase products conveniently, making it a go-to destination for those seeking reliable sports supplies. By offering a comprehensive catalog and responsive customer service, the company strives to support the diverse needs of its clientele in the hobbies and crafts sector.