ONE Sports Warehouse is an online retailer specializing in field hockey equipment, providing a wide range of products from leading brands such as Y1, adidas, and Grays. The company offers an extensive selection of field hockey sticks, shoes, bags, and protective gear, catering to both recreational and competitive players. With a focus on quality and performance, ONE Sports Warehouse aims to serve athletes of all skill levels seeking reliable equipment to enhance their game.
The company's website features a user-friendly shopping experience, with categories for various hockey essentials and special offers on high-end products. ONE Sports Warehouse also emphasizes customer satisfaction by offering free UK delivery on orders over £75 and expert customer service, backed by over 100 years of combined hockey experience. This makes it a trusted destination for field hockey enthusiasts looking for top-quality gear and accessories.
ONE Sports Warehouse has a positive customer experience.
ONE Sports Warehouse consistently receives high praise from customers, boasting an impressive average rating of 5.0/5. Reviewers highlight the exceptional service provided by knowledgeable staff, particularly noting Simon's expertise in helping customers find the right gear, especially for hockey and goalkeeping.
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The efficiency of the delivery process is another standout feature, with many comments emphasizing rapid shipping and prompt order fulfillment. Consumers appreciate the easy-to-navigate website and the extensive range of products available, which cater to various sports needs. Additionally, the value for money and reward point scheme are frequently mentioned as attractive benefits. Overall, ONE Sports Warehouse is celebrated for its outstanding customer experience and product quality, making it a highly recommended choice for sports enthusiasts.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
343
100%
● Low
5.0 / 5 overall
=
343 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
3
Sep 24
5.0
5
Oct 24
—
0
Nov 24
5.0
2
Dec 24
5.0
4
Jan 25
5.0
6
Feb 25
5.0
2
Mar 25
5.0
3
Apr 25
5.0
2
May 25
5.0
3
Jun 25
5.0
2
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 343 most recent reviews.
Top praiseof 343 positive reviews
Customer service56%
191 mentions
Delivery34%
117 mentions
Fast & efficient30%
103 mentions
Helpful support21%
73 mentions
“If anyone is in the market for goalkeeping kit I would advise to visit OSW”
On “Customer service” · Jul 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
Having bought the Y1 GLB X recently from One Hockey Warehouse I have nothing but positive things to say about the experience.
The setup of the shop is extremely good with an Astro area to test a wide... See more
If anyone is in the market for goalkeeping kit I would advise to visit OSW. Simon was incredibly knowledgeable and ensured I had a kit suited to me and how I prefer to play. Cannot recommend them enou... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Having bought the Y1 GLB X recently from One Hockey Warehouse I have nothing but positive things to say about the experience.
The setup of the shop is extremely good with an Astro area to test a wide range of demo sticks including new seasons from all the big hockey brands. The staff are very pleasant and helpful giving you advice and helping you pick the right stick for you
If anyone is in the market for goalkeeping kit I would advise to visit OSW. Simon was incredibly knowledgeable and ensured I had a kit suited to me and how I prefer to play. Cannot recommend them enough.
Few issues with the first delivery company seeing the kickers not arrive however Simon and the team dispatched a replacement set within minutes of the phonecall that arrived the next day. Over the moon with my new kickers and can't wait for next match day to get them a run out!
I recently bought a new hockey stick from this site and I'm delighted with my purchase. The customer service I received was fantastic. I wasn't sure which stick would be right for my style of hockey but I was able to chat online to a very helpful and knowledgeable member of staff. He gave me great advice. After placing my order I realised I had bought the wrong size but after another quick online chat my order had been updated to the correct size and a confirmation email sent all within minutes. Delivery was also very speedy and the stick came really well packaged.
I'm a very happy customer. Everything from customer service, pricing, delivery and the quality of my actual stick was fantastic. I can't recommend this company enough. This is first time I've used this site and I only came upon it by chance when searching online but the online chat with the very knowledgeable sales person gave me confidence to buy from this company. Many thanks for your help!
Lynne
The team at One Sports Warehouse are
phenomenal, working very hard to make sure you get what you need in the quickest time. We have a had trying stuff out and trying stuff on sessions, which is super helpful to make sure the new equipment fits. Also quickest delivery ever of posted orders. They always do what they can to help you out.
This website and the people behind it are phenomenal. I recently ordered the 23/24 season y1 ylb x for 165 pounds and to my shock when i opened the box I had received the 24/25 ylb x because they ran out of stock of the 23/24 I was really happy as the stock itself looks much better and I think these people are absolutely brilliant and if ur thinking of buying from them do it one hundred percent.
Ps. They give u sweets 🍭
Fantastic service. We’re even kind enough to post my order to me over their closed holiday period as my son broke one of his Kickers and needed new ones for an important tournament. So grateful. You are now my go-to place for hockey kit. Thank you and happy 2025!
ONE Sports Warehouse is an online retailer specializing in field hockey equipment, providing a wide range of products from leading brands such as Y1, adidas, and Grays. The company offers an extensive selection of field hockey sticks, shoes, bags, and protective gear, catering to both recreational and competitive players. With a focus on quality and performance, ONE Sports Warehouse aims to serve athletes of all skill levels seeking reliable equipment to enhance their game.
The company's website features a user-friendly shopping experience, with categories for various hockey essentials and special offers on high-end products. ONE Sports Warehouse also emphasizes customer satisfaction by offering free UK delivery on orders over £75 and expert customer service, backed by over 100 years of combined hockey experience. This makes it a trusted destination for field hockey enthusiasts looking for top-quality gear and accessories.